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Waldorf Astoria Chicago

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2,085 Reviews from our TripAdvisor Community

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There are newer reviews for Waldorf Astoria Chicago
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Showing 2,027: English reviews
Minneapolis, Minnesota
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 October 2014

We had a brief stay here in October. We were upgraded to a suite which was over the top. We had a balcony, a foyer bar, a living room and a very spacious bathroom. I loved the TV in the bathroom mirror. The staff was courteous and attentive. I needed a shoe shine before a meeting and the staff made... More 

Helpful?
5 Thank Will H
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Will H, Thank you so much for sharing your feedback of your most recent stay with us on TripAdvisor. I am delighted to read that you found the hotel’s location convenient and that you enjoyed the suite you were upgraded to, especially the unique amenities it had to offer, such as the balcony and the T.V. in the mirror.... More 

HNL
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 October 2014

I responded to an email from the hotel's concierge to set up a dinner reservation before my upcoming stay. The concierge emailed me back asking what time I wanted to schedule the reservation, I responded just 3 hours later and received an automated reply from the concierge stating that she would be out of the office "without access to email"... More 

Helpful?
2 Thank ks80
WAChicago, Assistant Director of Rooms at Waldorf Astoria Chicago, responded to this review

Dear ks80, Thank you for sharing your feedback of your most recent stay with us. I sincerely regret to read how your experience was such a disappointment. The series of inconveniences you encountered during your stay, especially pertaining service, should have never taken place. This is certainly not the level of service we proud ourselves in. I would like to... More 

Columbus, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 October 2014

The hotel rooms are very spacious with plush furnishings. This is probably the nicest Walforf I've been to and will definitely plan to return when I'm back in the area. Hotel staff was very attentive and accommodating.

Review collected in partnership with Waldorf Astoria

Helpful?
4 Thank Jerry P
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Jerry P, Thank you for your review of your most recent stay at the Waldorf Astoria Chicago. I am delighted to learn that you found comfort in your room and that our service team was attentive and accommodating throughout your visit. I am thrilled to read that you will be visiting with us again when your travels bring you... More 

Chagrin Falls, Ohio
Level Contributor
141 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 17 October 2014 via mobile

Attended a conference with about 100 people. The accommodations were a top shelf, only wish I had my wife with me to enjoy the beautiful bathroom and fireplace. Food was outstanding and the service was meticulous. Location is fabulous it's your right off N. Rush St. in the heart of some great neighborhoods shopping and restaurants. Ask for room on... More 

Helpful?
2 Thank David C
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear David C, Thank you for sharing your review of your most recent at the Waldorf Astoria Chicago on TripAdvisor. It gives me great pleasure to learn that you enjoyed your room, with all of its unique amenities, especially the warmth of fireplace. I am also happy to read that you found the hotel’s location convenient and that you enjoyed... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 October 2014

This is a great hotel - new, modern, excellent service! And great location! You are right next to shopping (blooms, barneys). next to great workouts (flywheel, shred415) and restaurants (spgiggia, nomi, carmine's, hugo frog bar and so many starbucks!) The spa and fitness center are amazing!

Review collected in partnership with Waldorf Astoria

Helpful?
4 Thank 489MICHELLEM489
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear 489MICHELLEM489, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay for your family trip to the Windy City. I am delighted to read that you found the hotel’s location convenient and that you enjoyed what our neighborhood, the charming Gold Coast, had to offer. Thank you for your positive comments pertaining to our... More 

Detroit, Michigan
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 October 2014

This space is wonderful. From the moment you arrive you will experience first class attentive service and luxurious accommodations . We favor boutique hotels for their size experience. This was like a well branded boutique. Great rooms great spa and fitness center.

Helpful?
4 Thank Greg S
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Greg S, Thank you so much for taking the time to share your review of your most recent visit to the Waldorf Astoria Chicago. It gives me great pleasure to read that you enjoyed the overall ambiance and décor of the hotel and the amenities the hotel has to offer, especially our Elysian Spa & Health Club. We will... More 

Savannah
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 15 October 2014

Having recently stayed three nights with the Waldorf (We also stayed there when it was the Alysian), I wrote a quick email to the management following our stay which is unlike me. But, three days in a row, someone was enjoying their cigarettes on a "smoke-free" floor. I wanted them to consider guests that don't care for smokey environments. It... More 

Helpful?
1 Thank Flytwister
WAChicago, Assistant Director of Rooms at Waldorf Astoria Chicago, responded to this review

Dear Flytwister, Thank you so much for choosing again the Waldorf Astoria Chicago as your hotel of stay during your last visit to the Windy City and thank you for taking the time to share your feedback. I regret to learn of your disappointing experience due to other guests smoking in the same floor, but most importantly, I apologize for... More 

Providence, Rhode Island
Level Contributor
82 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 15 October 2014 via mobile

Ok. Where do I begin. The suites are huge. The beds are like sleeping in a cloud. The service is Awesome to a fault. Would I stay here again. You bet. In a ...... New York second. Over the top. Great central location with plenty of Great restaurants in walking distance

Helpful?
3 Thank HonestChap17
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear HonestChap17, Thank you so much for your positive feedback of your most recent stay at the Waldorf Astoria Chicago. I am delighted to read that you found comfort in your suite and that you found the hotel’s location convenient. Thank you for your kind comments with regard to our service team. We are thrilled to read that you will... More 

Bloomington, Illinois
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 October 2014

My friends and I recently spent the weekend in Chicago at the Waldorf and it was once again an excellent experience. I talked a few friends into taking advantage of a lava shell massage at the Elysian Spa as well as enjoying the other amenities at the spa. The spa staff were amazing throughout our various visits over the three... More 

Helpful?
1 Thank Jesse M
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Jesse M, Thank you so much for sharing on TripAdvisor your candid feedback of your most recent stay at the Waldorf Astoria Chicago and thank you as well for choosing our hotel for your relaxing weekend with your friends. I am truly pleased to read that you and your friends enjoyed staying in one of our Grand Suites and... More 

New York City, New York
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 10 October 2014 via mobile

Beautiful luxury hotel in downtown Chicago. Most of the luxury hotel in Chicago are a little out to date while the Waldorf is pretty new. Modern Luxury but keeping an old style. Great service and perfect location for business, shopping and tourism. Definitely the best choice if you want to stay downtown.

Helpful?
3 Thank MikeBravoITA
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear MikeBravoITA, Thank you so much for taking the time to share your feedback of your most recent visit to the Waldorf Astoria Chicago. I am delighted to read that you found the hotel’s location convenient and that our service standards did not disappoint. Thank you so much for recommending our hotel. Your patronage and loyalty are highly valued and... More 

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more   less 

Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611-1412 (Formerly Elysian Hotel Chicago)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $456 - $788 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Amex, Hilton Hotels, Booking.com, Travelocity, Expedia, Priceline, Hotels.com, Odigeo and Jetsetter so you can book your Waldorf Astoria Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Romantic Hotel in Chicago
#4 Business Hotel in Chicago
#4 Family Hotel in Chicago
#5 Spa Hotel in Chicago
#8 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Chicago staff and other travellers.
14 questions
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Questions? Get answers from Waldorf Astoria Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are so lovely they are worth the splurge!”
 of 5 bubbles dasullivan2016, 26 Nov 2016 | Read review
“There are no bad rooms here, but the Deluxe King with Fireplace is terrific.”
 of 5 bubbles Suddrethks, 20 Nov 2016 | Read review
“Choose a Waldorf Suite for more space.”
  • Room 1508 living room, facing the gas fireplace
  • Spa, view toward the women's jacuzzi
  • Room 1508 living room
  • Waldorf Suite, Room 1508 foyer
  • Room 1508 living area looking toward the foyer
  • Waldorf Suite, Room 1508
  • Women's shower area in the spa
  • Room 1508 bathroom
 of 5 bubbles NYCityTravelers, 20 Nov 2016 | Read review
“Balconies are amazing”
 of 5 bubbles KathyBasehart, 9 Nov 2016 | Read review
“Just do your research”
 of 5 bubbles MrsH0dges, 3 Nov 2016 | Read review
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