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Waldorf Astoria Chicago

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2,128 Reviews from our TripAdvisor Community

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Showing 2,069: English reviews
Chicago, Illinois
Reviewed 3 December 2014

As a (former) 20 plus year Chicago native, when I go home to visit for "every" reason the Waldorf is my first choice. Try and upgrade to the corner suite with children, its worth it if you can avoid the rack rate. Very business friendly and very personal and family friendly. The service is impeccable, the furnishings are elegant but...

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6Thank 1TravelSnob
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear 1TravelSnob, Thank you so much for visiting with us again at the Waldorf Astoria Chicago and thank you also for taking the time to share your candid feedback. I am thrilled to read that we are your first choice when you come home for a visit. Thank you for your positive remarks pertaining to our service team. Comments like...

Tucson, Arizona
Reviewed 1 December 2014

The quality of the service was exceptional. Excellent balance between professionalism and warmth . We really felt we were the only guests in the hotel. The location is phenomenal right in the middle of the magnificent mile.

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3Thank leo2305
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear leo2305, Thank you so much for taking the time to share your candid feedback of your most recent visit to the Waldorf Astoria Chicago on TripAdvisor. It gives me great pleasure to read that you found the hotel’s location convenient and that you felt our service team was consistently welcoming and warm. I have shared your kind words with...

Los Angeles, California
Reviewed 1 December 2014

For our weeklong trip to Chicago, my husband and I decided to stay at three hotels in Chicago that made it onto the 2014 Conde Nast Gold List (Four Seasons Chicago, Waldorf Astoria, and the Peninsula). Out of the three hotels, this one was probably my least favorite. The staff, although courteous, were not as helpful as the staff at...

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2Thank Sophiavu
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear SophiaVu, Thank you so much for giving us an opportunity to serve you on your last trip to the Windy City and for sharing your feedback of your stay. First and foremost, I would like to apologize for the series of inconveniences you encountered throughout your visit, especially with regard to the problem with the hot water, your dry...

New Albany OH, United States
Reviewed 27 November 2014

Beautiful property, close to everything, with impeccable service. Courtesy vehicle was readily available. And they have a no-tipping policy! Location is convenient to Michigan Avenue shopping, yet just off the noisy Avenue.

Review collected in partnership with Waldorf Astoria
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3Thank Ethan R
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Ethan R, Thank you so much for sharing your candid feedback of your most recent visit to the Waldorf Astoria Chicago. I am delighted to read that you found the hotel’s location convenient and that you enjoyed the various amenities the hotel has to offer, especially our House Car service and our no tipping policy. Thank you for your...

Windsor, Canada
Reviewed 25 November 2014

The service provided in this hotel is second-to-none. I have visited other luxury properties, including the Waldorf in NYC and none can compare to the stellar service of this hotel and its attentive staff. I would never consider staying elsewhere in Chicago!

Review collected in partnership with Waldorf Astoria
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2Thank Tessa R
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Tessa R, Thank you so much for choosing the Waldorf Astoria Chicago for your family trip to the Windy City. It gives me true pleasure to read that our service team made your visit more comfortable. We are thrilled to read that you would like to visit with us again should your travels bring you again to Chicago. Your...

Fort Lauderdale, Florida
Reviewed 25 November 2014

I booked this Hotel for a 3 day stay thru Hotels.com and the staff at front desk was as pleasant and professional as could be. They were welcoming and genuine. Will definitely recommend and return to this hotel.

Review collected in partnership with Waldorf Astoria
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3Thank gregiano
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear gregiano, Thank you so much for taking the time to share your feedback of your most recent visit to the Waldorf Astoria Chicago on TripAdvisor. It gives me great pleasure to read that you felt our team was consistently welcoming and genuine. Thank you so much for recommending our hotel. Your patronage and loyalty are truly valued. We will...

Battle Creek, United States
Reviewed 25 November 2014

Can't say enough good; from the staff, to the bars (great mixologists) and restaurant food, the in-room fireplace, to the in-mirror tv in the bathroom, all first class, all the way. Location is just west of the northern end of Michigan Ave. by a couple blocks.

Review collected in partnership with Waldorf Astoria
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2Thank Charles O
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Charles O, Thank you so much for sharing your feedback of your most recent visit to the Waldorf Astoria Chicago. I am truly pleased to read that you enjoyed your suite, and the various amenities it had to offer, especially the TV in the mirror and the warmth of the fireplace. I am also delighted to read that you...

Palm City, FL
Reviewed 24 November 2014

The Waldorf is a luxury hotel that does things right. From a personal greeting at check in to quiet, comfortable, and pampering accommodations, every aspect of your stay will serve to make it memorable.

Review collected in partnership with Waldorf Astoria
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3Thank sylvrtong
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear sylvrtong, Thank you so much for your review of your most recent stay at the Waldorf Astoria Chicago. I am delighted to learn that you found comfort, peace, and quiet in your suite and that we succeeded in making your visit a little more memorable. We will look forward to serving you again, should your travels bring you and...

Tulsa, Oklahoma
Reviewed 24 November 2014

Stayed here for 4 nights with 2 friends sharing a Gold Coast Suite. I was very impressed with the ease of our stay here. The hotel contacted me a few days before our stay and I was able to get some restaurant advice and room advice. We booked a Waldorf Suite and were offered a buy up to the Gold...

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5Thank clkc86
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear clkc86, Thank you so much for celebrating your special day with us and for taking the time to share your candid feedback of your celebratory visit. It gives me true pleasure to read that we did not disappoint you and that you consistently felt from our team a warm welcome and eagerness to assist. Thank you for your positive...

Toronto, Canada
Reviewed 24 November 2014

Amazing location, great service, terrific rooms and good food - what more could you want from a property. We have stayed at this property when it was the Elysian (A++++) and then again as the Waldorf (NYE '12 - A+) and are again staying this upcoming NYE '14 with fingers crossed that is is still as amazing as it has...

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5Thank VintageLLB
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear VintageLLB, Thank you so much for visiting with us again at the Waldorf Astoria Chicago and thank you also for sharing your feedback of your most recent stay. It gives me great pleasure to read that you enjoy staying in our Gold Coast suites and that you enjoy the amenities the hotel has to offer, especially our House Car...

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more   less 

Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611-1412 (Formerly Elysian Hotel Chicago)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $476 - $831 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Travelocity, TripOnline SA and Jetsetter so you can book your Waldorf Astoria Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Romantic Hotel in Chicago
#4 Business Hotel in Chicago
#4 Family Hotel in Chicago
#7 Spa Hotel in Chicago
#11 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Chicago staff and other travellers.
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Questions? Get answers from Waldorf Astoria Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My favorite room is the Astoria Suite with fireplace and terrace!”
 of 5 bubbles Mom2MGirls, 18 Jan 2017 | Read review
“If possible try to get a balcony at least”
 of 5 bubbles R8789GRmarkw, 6 Jan 2017 | Read review
“If you want to romanticize your trip, ask for a suite with a fire place. Very nice!”
 of 5 bubbles bryans540, 28 Dec 2016 | Read review
“worth the upgrade to a suite!”
 of 5 bubbles 363caroll, 13 Dec 2016 | Read review
“The suites are so lovely they are worth the splurge!”
 of 5 bubbles dasullivan2016, 26 Nov 2016 | Read review
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