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Club Quarters Hotel, Wacker at Michigan

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#66 of 187 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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Club Quarters Hotel, Wacker at Michigan
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1,317 Reviews from our TripAdvisor Community

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Showing 1,215: English reviews
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Montclair, New Jersey
Reviewed yesterday NEW

Great spot right on the river. Easily accessible to many downtown locations with the staff that has been clearly trained that the customer is first. One of the two elevators was having its motor replaced, which led to a few extra delays. The staff was all clearly recognizing this, not only with apologies but with a whole bag of chocolates...

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Helpful?
Thank clairek812
Minneapolis, Minnesota
Reviewed 2 days ago NEW

Great location, fix air and elevator right away. Don't short clients on towels. Maybe make sure there is a iron and ironing board. We had a queen bed and pullout that slept well in two different parts of the room but had to share one TV making everyone have to retire at the same time.

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Thank Zento38
Chicago, Illinois
Reviewed 2 days ago NEW

I'll do it all over again and recommend others to this hotel I had a great time no one bothered me at all the room service was even good everyone made me feel so comfortable like I was at home I didn't wasn't to leave

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Thank kelly_rachell
Chicago, Illinois
Reviewed 3 days ago NEW

Enjoyed our short stay. For the price, the room was perfect. Staff more than friendly. Needed an early check in, and to our surprise, we were able to check in early. Location wasn't bad. Yes, I'd select this hotel again.

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Thank lilnik5944
Norwalk
Reviewed 3 days ago NEW

It was perfect for me. I came to a conference in Chicago. The room was comfortable and clean. I used the free laundromat and thought that was a great service. I enjoyed the free water bottles in the hallway. The view from my room (1503) was amazing.

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Thank liamoreno
Anna H, General Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Hello liamoreno, Thank you for the review about your experience. We pride ourselves on delivering a clean room with great service and it sounds like we hit the mark with your stay. We are also glad you got to enjoy the view of the Chicago River from your room! We look forward to seeing you again in the future.

Manhattan, Kansas
Reviewed 3 days ago NEW

My first time stay was great. Very attentive staffs left me a very great impression of the hotel. I only wish they fix the second elevator soon enough so that I won't have to spend too long to wait for one.

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Thank 215wildcats
Anna H, General Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Hello 215wildcats, Thank you for choosing Club Quarters Wacker Michigan. We are delighted to hear you enjoyed your stay with us. The elevator project is wrapping up and should be completed early April. Hopefully we will see you again next time you are in town.

Chicago, Illinois
Reviewed 5 days ago NEWvia mobile

This is central to everything downtown Chicago has to offer. On the river &across the street from the riverwalk. Within walking distance to mag mile shopping, Millennium Park, Art Institute, Grant Park, museum campus, etc, etc, etc! Great hotel staff, so accomidating! Will definitely stay there again!

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Helpful?
Thank Sue K
Anna H, General Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Hello Sue K, Thank your for providing feedback about your stay. We are glad to hear our location met your needs and the staff took care of you as well. We look forward to having you back with us again in the future.

Reviewed 6 days ago NEW

This review is about the staff, specifically Seth and Andrei. These gentlemen were the epitome of hospitality. They helped me to navigate a difficult situation and all the while made me feel like a valued guest. Without their assistance, I would have been an absolute basket case. Thanks guys, for the wonderful help you provided.

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Helpful?
Thank Sherine C
Anna H, General Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Hello Sherine C, Thank you for your kind words about Seth & Andrei! We are very lucky to have staff like them and are glad to hear they took great care of you! We look forward to seeing you next time in town.

Aix-en-Provence
Reviewed 6 days ago NEW

Location, room, amenities, service, cleanliness, WiFi - close to perfect. Relative to Chicago's high room rate level, very good value for money. The missing meal option is more than compensated by the countless food options around the corner.

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Thank Ralph L
Anna H, General Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Hello Ralph L., Thank you for the review! We are very happy you found our location great for your needs! We truly are right in the heart of the city. We hope to see you again in the future.

Auburn, California
Reviewed 1 week ago NEW

This hotel is central to everything Chicago has to offer. Comfortable rooms, pleasant and helpful staff as well as a business center made my stay both efficient and pleasurable so I could finish my work quickly and have more time to enjoy the city.

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Helpful?
Thank brendacS7953VZ
Anna H, General Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Hello brendacS7953VZ, Thank you for providing feedback about your stay! We are very pleased you enjoyed your visit and found the hotel to be a good fit for your needs. We look forward to seeing you next time in Chicago.

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Club Quarters Chicago -- Wacker at Michigan is a superbly located hotel, which resides in the legendary Mather Tower. Built in 1928, the hotel features state-of-the-art amenities and attentive, but never overbearing, service. Just one block from the world-famous Magnificent Mile and steps from the Chicago River, guests will delight in the fact that the hotel is characteristically Chicago yet uncharacteristically priced. We look forward to your visit! ... more   less 

Additional Information about Club Quarters Hotel, Wacker at Michigan

Address: 75 East Wacker Drive, Chicago, IL 60601
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $155 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Quarters Hotel, Wacker at Michigan 4*
Number of rooms: 247
Reservation Options:
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Also Known As:
Club Quarters Chicago -- Wacker At Michigan Hotel Chicago
Hotel Style:
#18 Best Value Hotel in Chicago
#41 Luxury Hotel in Chicago
#48 Romantic Hotel in Chicago
#63 Business Hotel in Chicago
#72 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Club Quarters Hotel, Wacker at Michigan staff and other travellers.
18 questions
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Questions? Get answers from Club Quarters Hotel, Wacker at Michigan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have fridges and microwaves in some of the non-kitchenette rooms - you just need to ask.”
 of 5 bubbles Sue11Blue, 17 Mar 2017 | Read review
“Room was clean and comfortable. We choose a queen room with pull-out couch and both were very comfortable. ”
 of 5 bubbles BriWags, 17 Mar 2017 | Read review
“Small room with small bathroom but clean with basic amenities. Room size didn't matter since we were out most of the day.”
 of 5 bubbles rosemaryw844, 14 Mar 2017 | Read review
“Best views on the 18th floor and higher”
 of 5 bubbles ellebarrientos, 11 Mar 2017 | Read review
“Good size bedroom and friendly stuff. The room had a little kitchenette and was tastefully decorated.”
 of 5 bubbles cwprovence, 10 Mar 2017 | Read review
5 of 5