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Holiday Inn Chicago O'Hare

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591 Reviews from our TripAdvisor Community

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Showing 539: English reviews
Monterrey, Mexico
Reviewed 4 July 2014

The Hotel and service is regular, but for the price you are paying you could afford any other hotel nearby. Also you would expect the breakfast is included, but it isn't and they charge you $14 (which I didn't know until i had finished eating just a piece of bread. The appearaance and furniture of the hotel is old looking...

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Helpful?
Thank Luis Carlos R
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

We regret that we were unable to meet your expectations. We appreciate your comments and thank you for bringing these concerns to our atention. We hope you do give us another opportunity to stay with us on your next visit to Chicago.

Lyons, Kansas USA
Reviewed 3 July 2014 via mobile

This hotel is ok for a quick one night stay, probably that's it. Love the fact it has a bar and restaurant and the food and drinks were great. The reception staff during check wasn't very knowledgable about her job and wasn't very friendly either. Then during check out we had just the same kind of employee, didn't really want...

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Helpful?
Thank RebeccaME23
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

Valued Guest, We regret that we were not able to meet your expectations on the service provided by our staff. Our priority is to provide exceptional customer service and to ensure all have a memorable experience.Thank you for bringing this these concerns to our attention. Please let us know if there is anyhting we can do to make this better.

Dayton, Ohio
Reviewed 29 June 2014

We picked this hotel because it's close to Chicago and public transport and has free parking. Ended up with a wonderful service, great free breakfasts, and an outdoor pool. Since we went there in summer - the outdoor pool was a big win with the kids - probably not useful in the winter months. Because of the road construction -...

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Helpful?
Thank Louis P
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

We're so glad you found our location to be convenient and accommodating to your needs. We really appreciate the time you took to write this review. We will see you on your next visit to Chicago.

Richmond, Virginia
Reviewed 27 June 2014

We stayed here for a night on a layover at O'Hare. We got the room for something around 55 bucks via priceline bidding (and not knowing the hotel name until after booking and paying) and were totally happy with our choice. While the rooms were a little dated, they were nice and clean, and the restaurant in the hotel had...

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Helpful?
Thank E-Coast-Travel-Gal
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

Thank you for taking the time to write this review. We're so glad you ejoyed your stay with us. We will be waiting for you on your next trip to Chicago.

Reviewed 26 June 2014

My entire trip to Chicago was extremely stressful... Finally, I booked a hotel at the Hyatt and they couldn't find my reservation... Obviously I didn't want to stay there anymore, so I called HolidayInn- best decision ever. I arrived to smiling faces and a warm greeting. Then I ate at their restaurant which was very tasty. The next day they...

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Helpful?
Thank Jessica E
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

Thank you for taking the time to write this review. We enjoy making our guests experience memorable.

Cabo San Lucas, Mexico
Reviewed 15 June 2014

At checked in i asked if they offered room service, and they said yes. When i arrive to my room there was no menu, i had to come downstairs to pick a menu, the front desk person gave me a duty and stain menu. i order my food and trying and trying to get in touch with room service for...

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Helpful?
Thank mecxicana
IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear mecxicana, Thank you for your recent stay with us and reviewing our property. I am pleased to hear that our rooms worked for you and that you enjoyed your meal. I understand that your stay was negatively affected by the level of service you received and the noise challenges. Please accept our sincerest apologies for any inconvenience these may...

Bucks
Reviewed 14 June 2014

Close to O'Hare, easy to find, plenty of parking, clean hotel, reasonable state of upkeep. Room was fine, everything worked, bar / restaurant on-site which is a real plus after a flight. Staff Ok, food Ok, breakfast OK. Negatives were the sound level in the bar and the music at breakfast was high temp dance music - awful plus quite...

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Helpful?
1Thank woggsy
IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear woggsy, Thank you for taking the time in completing a review about your stay. We are delighted to know that you liked our clean hotel and the service received from our staff. However, we apologize for the noise challenges experienced which has negatively impacted your stay. The review we receive from our valued guests, like you, enables us to...

Normal, Illinois
Reviewed 11 June 2014

After a whirlwind of a nightmare (due to illness) trip to Chicago last month, we checked into this Holiday Inn with some trepidation. Our last hotel experience (elsewhere, not here) was pretty questionable, which made being sick on top of it all the worse. Well, we were pleasantly surprised. The hotel was clean, the staff was friendly and the room...

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Helpful?
1Thank sbrovens
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

Thank you so much! We're thrilled you enjoyed your stay with us. We will be waiitng for on your next visit to Chicago. See you then.

CA
Reviewed 10 June 2014

The hotel is convenient to airport and major roads. Housekeeping maintains clean rooms and the price is a good value. Note the wifi is above average and the TV has HDMI inputs. Be aware that auto traffic in the area is very high, expect delays if you are heading east of the hotel

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Helpful?
Thank m44
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

Thank you for taking the time to write a review. We're so glad you enjoyed your stay with us and found our accommodations to be clean and convenient. See you on your next trip to Chicago.

Reviewed 9 June 2014

Awful guest services. I needed to stay here one night and called multiple times to figure out planning details. I was told something different every time I called so I asked to speak with a manager who confirmed what I needed to hear. Then when I showed up I was told something completely different and nothing was done to try...

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Helpful?
1Thank Amanda M
Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

We are sorry to hear you were displeased with our hotel. I would like to recieve more information concerning this matter. If you have the time, please respond through email or by calling me directly. mramirez@lakhanihospitality.com or 773-693-5800

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort meets convenience at Chicago O'Hare International Airport hotel. The Holiday Inn Chicago O'Hare Airport Hotel (ORD), just minutes from downtown Chicago, offers you quality lodgings near the airport, making us your top choice for comfort and convenience in Chicago. Come and dine 24-hours in our new Bar Louie restaurant and bar. Bring your family to our Chicago O'Hare hotel, located just off I-90 with close proximity to all that Chicago has to offer. Nearby attractions include the Rosemont Theatre, Allstate Arena, Wrigley Field, Millennium Park, Sears Tower and shopping on the Magnificent Mile. Corporate travelers seeking prime Chicago O'Hare accommodations will not be disappointed in this hotel. O'Hare International Airport is just two miles away, and we are close to numerous businesses such as Career Builders, US Cellular, OCE, T-Mobile, the Big Ten Headquarters and the Donald E. Stephens Convention Center. The Blue Line of the subway is within walking distance of our Chicago Airport hotel. In addition, we offer a business center with a fax machine, copier, printer, computer and free high-speed Internet access. While staying at our Chicago O'Hare hotel, you can enjoy amenities including a heated, outdoor pool, a 24-hour fitness center, an ATM machine and Bar Louie, our new 24-hour restaurant and bar, where kids eat breakfast for free. While traveling, you can bring your furry friends to our pet friendly hotel near O'Hare Airport. Book your Chicago hotel reservations now to enjoy our great rates. ... more   less 

Additional Information about Holiday Inn Chicago O'Hare

Address: 5615 N Cumberland Avenue, Chicago, IL 60631-2915 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
Region: United States > Illinois > Chicago > O'Hare
Price Range: $125 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago O'Hare 3*
Number of rooms: 243
Reservation Options:
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Also Known As:
Holiday Inn Chicago o`Hare Hotel Chicago
Chicago Holiday Inn
Hotel Style:
#18 Best Value Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago O'Hare staff and other travellers.
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Questions? Get answers from Holiday Inn Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enjoy the comfort of space to fit personal accommodation.”
 of 5 bubbles brandonreed86, 22 Nov 2016 | Read review
“Find another hotel”
 of 5 bubbles 677erneste, 26 Sep 2016 | Read review
“Near to the airport!”
 of 5 bubbles RebecaL16, 15 Sep 2016 | Read review
“High floor rooms have great Chicago view”
 of 5 bubbles Maciexx, 31 Aug 2016 | Read review
“Comfy rooms”
 of 5 bubbles 480jameyj, 17 Aug 2016 | Read review
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