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Hilton Chicago O'Hare Airport

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3,151 Reviews from our TripAdvisor Community

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Showing 2,815: English reviews
Richland, Washington
Reviewed 4 January 2016

We had to spend an unplanned 3 days on/or about the O'Hare Airport vicinity due to weather problems. Although, chose a much cheaper and rather shoddy alternative to the Hilton....the last night in Chicago we moved in....and what pleasant experience it was. The restaurant was superb and the sports bar turned out to be a great source of "time killing"...

Review collected in partnership with Hilton Hotels & Resorts
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Thank gordanb312
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear gordanb312: Thank you so much for the high ratings and great comments you shared about us on Trip Advisor. We realize how frustrating travel interruptions can be due to inclement weather, but we are grateful to have had the opportunity to serve you here on your last night in Chicago and help turn a negative situation into a positive...

Algonquin, Illinois
Reviewed 4 January 2016

The management of this Hilton should be ashamed of themselves. My family was stuck at O'Hare this past Monday night due to five cancelled flights and needed to stay near the airport to try to get on early stand-by the next morning. My mom had stayed at this hotel the night before for a rate of $189. When I got...

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3Thank kimranderson824
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear kimranderson824: Thank you for your feedback posted about our hotel on Trip Advisor. We are very sorry you felt taken advantage of when you stayed with us last week. As with any hotel, our rates fluctuate every day based on demand in the city, conventions, groups in house, and weather. Our front service staff is always happy to assist...

Essex, United Kingdom
Reviewed 2 January 2016

I have stayed in a few Hilton hotels before and I'm always pleased with the service as well as the cleanliness; however to say I was disappointed would be an understatement. I stayed in this hotel to wait for my flight the next morning so I will say the hotel is located in a great place and the staff were...

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Helpful?
Thank Sophia T
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Sophia T: Thank you for your comments about us on Trip Advisor. While we are happy to know that you were pleased with our location and the service from our team, we are very sorry for the condition of your guestroom. We strive to maintain Hilton standards in maintenance and cleanliness and assure you that what you experienced is...

Chicago, United States
Reviewed 2 January 2016

We live in Chicago near the Blue Line, but we had a very early morning flight. We were also traveling with a toddler and (consequently) a lot of luggage, so we decided to stay at the O'Hare Hilton on the eve of our flight. The hotel is definitely in need of an update and some deep cleaning, but the amenities...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Vincent L
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Vincent L: Thank you for your comments shared about us on Trip Advisor. With our location directly on airport grounds and the convenience it offers, our rates can be higher than surrounding hotels outside the airport. However, cleanliness is very important to us. We have a lot of people traffic coming through here but make every effort to maintain...

San Francisco, California
Reviewed 1 January 2016

Props where it's due! Hilton at O'hare knocks it out of the park with service and convenience. Fast at the front desk, super friendly, super helpful. And consistent. The manager (Maggie) was even great to talk to as I was checking out. Way to handle a wild few days around the holidays with an insane amount of people on edge....

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1Thank Tyler H
Davenport, Iowa
Reviewed 31 December 2015

Subject: Hilton Chicago O'Hare Airport Location: Chicago, Illinois, United States, North America Title: Very Convenient ID#: 335436704 This is an OK hotel with a very convenient location. We drove 3 hours from home to O’Hare to deliver our granddaughter to an early morning international flight. Walking her over to the terminal at 6:30 a.m. without our coats made this stay...

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Helpful?
Thank Wrightway4010
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Wrightway4010: Thank you for all the feedback you provided about our hotel on Trip Advisor. While we appreciate knowing that our convenient location worked out well for you, we are very sorry for falling short of your expectations in the bed type you had and also with your meal experience. Our double/double rooms have two double sized beds. We...

Winter Haven, Florida
Reviewed 31 December 2015

I had the distinct pleasure of staying at this property in July 2015; I am still talking to my friends and family about my three-day stay. Wonderful memories remain. Attention to detail is a "big thing" for me. My high expectations were not only met, they were exceeded. Upon stepping onto this property, I was treated with respect and courtesy....

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Helpful?
Thank jama-14u
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear jama-14u: Thank you so much for continuing to share your kind accolades about our hotel on Trip Advisor and to your friends! Exceeding our guests' expectations is our goal every day and it's very encouraging to know when we have succeeded. It's been our pleasure to serve you here, and we are anxious to welcome you back again in...

Reviewed 31 December 2015

The service was excellent from the moment we walked in to the moment we left the hotel. The location is perfect, we just walked to our Terminal. The food in the restaurant was good enough, not overwhelming but we had good service.

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Thank Richard S
Reviewed 31 December 2015 via mobile

I stayed here to pick up family from airport. Loved how close it is to airport. It was clean with large rooms and comfortable beds. Would stay again, if I ever come this way. The place seemed safe and has a shuttle to airport every 15 minutes.

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Thank Wandah F
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Wandah F: Thank you very much for your nice comments about us on Trip Advisor. We're very happy to know that you had a comfortable and enjoyable stay with us, and more importantly, that you would stay with us again! It will be our pleasure to welcome you back in the future! Sincerely, Anna Falco Executive Office

Reviewed 30 December 2015

We booked a night at this hotel because we are familiar with the Hilton brand and what it stands for and specifically because it was within walking distance of the airport. The check in process was smooth and we were promptly helped out by a door man. However, when we arrived to our room, it was very warm. I checked...

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Helpful?
Thank Daniel B
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Daniel B: We are extremely sorry about the discomfort you experienced in your room due to the temperature control. Our hotel is actually on a two pipe system and can either be on cooling or heating, but not both at the same time. Our maintenance team sets it according to the outside temperature and what would be comfortable. It...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Chicago O'Hare Airport

Address: O' Hare International Airport, Chicago, IL 60666
Region: United States > Illinois > Chicago
Price Range: $198 - $526 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Chicago O'Hare Airport 4*
Number of rooms: 858
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Priceline, Travelocity, Hotwire, Orbitz, Cancelon, HotelsforEveryone, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hilton Chicago O'Hare Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Chicago o`Hare Airport Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago Ohare Airport Hotel
Chicago Hilton
Hotel Style:
#65 Luxury Hotel in Chicago
#82 Romantic Hotel in Chicago
#86 Family Hotel in Chicago
#94 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago O'Hare Airport staff and other travellers.
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Questions? Get answers from Hilton Chicago O'Hare Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the runways, just because it's fun!”
cmhprh, 27 Apr 2017 | Read review
“rooms are all noisy I think with aircraft noise and traffic and elevators and neighbours”
fredblogs123, 26 Apr 2017 | Read review
“Use the Hilton Honors App so you can check in, pick your room, and use your phone as a digital key.”
  • 7th floor runway view
  • 7th floor runway view
alexquinonez1, 15 Apr 2017 | Read review
“Airport view is nice, and quiet, not sure if it is worth expense”
stevendale, 13 Apr 2017 | Read review
“only book if you have to, other hotels in the area a short ride and better value.”
EricJ942, 12 Apr 2017 | Read review
5 of 5