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Hilton Chicago O'Hare Airport

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3,137 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Chicago O'Hare Airport
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Showing 2,803: English reviews
Manalapan
Reviewed 1 week ago

If you have a layover in ORD, then this Hotel is a great location. Can access via underground tunnels or above ground. No plane noise. Rooms can be tight with family of four and luggage. Staff was very friendly, and made sure all rooms in party were near each other.

Review collected in partnership with Hilton Hotels & Resorts
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Thank MD2NJ
Hartford
Reviewed 1 week ago

hotel needs new carpeting. Hotel needs new carpeting. Hotel needs new carpeting. Hotel smells musty. Hotel smells musty Hotel smells musty . Should go with nocarpeting if they can't keep up with appearance. Shoreline needs new carpeting. Hotel smells musty. Hotel needs new carpeting and smells musty.

Review collected in partnership with Hilton Hotels & Resorts
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Thank ConvenientPricyMusty
Selma, California
Reviewed 1 week ago

We arrived 5 hours late as our flight was delayed in San Francisco. Stayed one night as we were arriving late to Chicago. The staff was awesome when we arrived. We were even upgraded us to a runway room (for free) and gave us late check out till 2 pm. Awesome Staff!

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Thank alexquinonez1
San Francisco, California
Reviewed 1 week ago

I attended a business meeting that was held at this hotel. It was convenient --- a short walk from the airport terminal. So the location would be ideal for such meetings or for a short overnight layover. Check-in staff was very friendly, made customers feel welcomed at the hotel. Drinks are expensive at the the hotel bar --- beyond the...

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Helpful?
Thank nuboy
Diana F, Marketing Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear nuboy, Thank you for taking the time to write a Trip Advisor review following your recent stay with us. I am very sorry we were not able to provide you with the quality of services you have come to expect during your recent stay with us. I will be sure to share your comments regarding the room cleanliness and...

York, Pennsylvania
Reviewed 1 week ago

Enjoyed are brief stay at the hotel. Enjoyed the convenience of walking to the airport for an early morning flight. Airport side rooms have a nice view and are amazingly quiet. You will pay a little more for airport view. Ate dinner at the Italian restaurant which was expensive but very good. They also have an old fashioned steak house...

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Helpful?
Thank stevendale
Diana F, Marketing Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear stevendale, I’m delighted that you enjoyed your recent stay with us and thank you for taking the time to write a Trip Advisor review and sharing your feedback with us and the TA community. I’m happy to read you enjoyed the convenience of walking to the airport, our clean and comfortable guestrooms, and the food in the restaurant. I...

Berkeley, United States
Reviewed 2 weeks ago

Very large, comfortable hotel with rooms that are clean and pretty quiet. It is an airport hotel and the lobby, hallways and shops have a dark feel to them. It serves its purpose, but if it were not actually at the airport I would choose a different hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Howard F
Diana F, Marketing Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Howard F, Thank you for taking the time to write a Trip Advisor review. I’m glad to see that you enjoyed our clean, comfortable and quiet accommodations, but ’m disappointed to see a 3/5 rating for your stay with us. We hope to have the opportunity to serve you again on your next visit to Chicago so we can...

Madison, Wisconsin
Reviewed 2 weeks ago

Stayed at this hotel for a training session for the company. I spoke with the trainer and her room was not comfortable and the mattress was out dated. In my room the bed was ok, but the room smelled a bit musty and corners were dirty and the plugs were so worn they would not hold the chargers in well....

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1Thank Eric J
Diana F, Marketing Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Eric J, Thank you for taking the time to write a Trip Advisor review regarding your recent stay with us. I’m sorry to hear you were disappointed with some of our offerings and services. I’ll be sure to address your concerns with the appropriate departments particularly with the Food & Beverage team regarding pricing and selection and our catering...

Marshall, Michigan
Reviewed 2 weeks ago

when we arrived it was a Saturday evening and there was of course a line of guests trying to check in and there was only one person working the entire check in counter..so it took for ever. Room was ok, beds were not very comfortable but I have had worse..the bathroom was tiny and the shower drain did not drain...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank dustindamon
Diana F, Marketing Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear dustindamon, I’m terribly sorry to read about your recent experience with us at the Hilton Chicago O’Hare and I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we...

Reviewed 2 weeks ago

This was the WORST place we have EVER stayed,..and totally dissappointed for a Hilton Property,...NEVER be here EVER AGAIN!!! And the things they said they would rectify,...they did not,..worse place ever and staff to match that!!

Review collected in partnership with Hilton Hotels & Resorts
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1Thank susanhT9507MN
Diana F, Marketing Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear susanhT9507MN, Thank you for taking the time to write a Trip Advisor review regarding your recent stay and I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we...

Reviewed 2 weeks ago via mobile

Decided to stay the night here after traveling back from Costa Rica with the family. Check in person nice, professional. Curtesy shuttle staff not friendly. Not sure why the bell desk called it a curtesy shuttle when they charged us $5 per person. Hmm...Domestic disturbance across the hall from our room. Tried to contact security by dialing house phone. On...

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Helpful?
1Thank Sarah S
Diana F, Marketing Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Sarah S, Thank you for taking the time to write a Trip Advisor review regarding your recent stay with us and for sharing your feedback. I’m sorry to hear about your experience with our shuttle staff and I will address it with the team. The shuttle is available to take guests to the various terminals at the airport, but...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Chicago O'Hare Airport

Address: O' Hare International Airport, Chicago, IL 60666
Region: United States > Illinois > Chicago
Price Range: $189 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Chicago O'Hare Airport 4*
Number of rooms: 858
Reservation Options:
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Also Known As:
Hilton Chicago o`Hare Airport Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago Ohare Airport Hotel
Chicago Hilton
Hotel Style:
#65 Luxury Hotel in Chicago
#82 Romantic Hotel in Chicago
#86 Family Hotel in Chicago
#94 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago O'Hare Airport staff and other travellers.
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Questions? Get answers from Hilton Chicago O'Hare Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the Hilton Honors App so you can check in, pick your room, and use your phone as a digital key.”
  • 7th floor runway view
  • 7th floor runway view
alexquinonez1, 15 Apr 2017 | Read review
“Airport view is nice, and quiet, not sure if it is worth expense”
stevendale, 13 Apr 2017 | Read review
“only book if you have to, other hotels in the area a short ride and better value.”
EricJ942, 12 Apr 2017 | Read review
“Free wifi for Hilton Honors members. Not sure for others/maybe with special room rate. Check.”
tpa2az, 7 Apr 2017 | Read review
“Ask for dark room if you're napping during daylight hours/jet-lagged!”
Spidermonkeyfx, 5 Apr 2017 | Read review
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