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Four Seasons Hotel Chicago

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2,277 Reviews from our TripAdvisor Community

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Showing 2,167: English reviews
Reviewed 30 July 2015

This review is specifically for the Bar at this hotel. Perfect date night: 1) Meet at the Signature Room @ the Hancock for a drink 2) Cab to Il Vicinato for dinner 3) Cab to the Bar at the Four Seasons. Dress up a bit, put on a shirt and tie and make your girl wear a nice dress. Wine...

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Helpful?
Thank James H
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear James H, I am delighted to hear that you enjoyed your experience in the bar. You are right, this is the perfect place to end a great date night! We hope to welcome you both back for many more special occasions. Best regards, Michele Grosso General Manager

Tucson, Arizona
Reviewed 30 July 2015

My wife and I stayed there with our 2 young children. It was a fantastic stay! The staff are courteous and very responsive. Room service was excellent. Each night the had a special treat for the kids with the bed turn down. I would highly recommend staying there again. Absolutely outstanding!!

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Helpful?
Thank astazzone
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Astazzone, I am so happy to hear that you and your family enjoyed your stay here in Chicago! The hotel loves to welcome children and I am delighted that they were happy with the evening treats! Thank you for all of the nice notes. We hope to welcome you and your family back to the Four Seasons Hotel Chicago...

Reviewed 30 July 2015

From the spacious rooms, beautiful decor all throughout, the attentive front desk and concierge staff, this hotel is pure perfection. We had not been to Chicago in many years and much has changed but the concierge and valet staff guided us through five days of fun, excellent eating, and adventure Chicago style. One could not ask for any more!!! Must...

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Helpful?
Thank Maria T
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Maria T, Thank you so much for taking the time to share your feedback with us. I am delighted that you enjoyed your trip to Chicago. Thank you for your comments about our staff. We hope to welcome you back to the Four Seasons Hotel Chicago again very soon! Best regards, Michele Grosso General Manager

Hong Kong, China
Reviewed 29 July 2015

this is the 3rd time we've stayed when we've landed or before we've taken off for a 16 hour flight. the lakeview rooms have the most incredible views, and the staff is incredibly attentive. They recognized my daughter's birthday with a few special treats and she was thrilled. This will be our go to place to stay when we are...

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Helpful?
Thank hkoperamama
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Junebugwhite, Thank you so much for the nice notes about our staff, spa and pool. I am so glad to hear that your daughter enjoyed her birthday and the treats from the hotel. Thank you for your feedback regarding out menus, we appreciate your feedback. We hope to welcome you and your family back to the Four Seasons Hotel...

Cleveland, Ohio
Reviewed 29 July 2015

The 10 year old girls loved it. Good location. Good food. Great service. Friendly. First class. Would stay again. Pool and spa we'll run and comfortable. Worth the extra money. Wish there were bigger beds but we managed.

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Helpful?
Thank 652kerink
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear 652Kerink, Thank you for all of the nice notes. I am delighted that you enjoyed everything during your stay. I am happy to hear that you made time to visit the pool and spa while you were here. We hope to welcome you back to the Four Seasons Hotel Chicago in the near future. Best regards, Michele Grosso General...

Chicago, Illinois
Reviewed 29 July 2015

We stayed last week at Four Seasons and were very disappointed with the quality of the shower. The pressure was non existent and was more like a trickle. The location is excellent. Room was clean and r

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2Thank smecruff
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Smercruff, Thank you for taking the time to share your feedback with us. I am very sorry about the problems with the shower. Please feel free to reach out to me directly if you wish to discuss this further. I am glad that you enjoyed the location and the guestrooms. We hope to get the chance to welcome you...

Beverly Hills, California
Reviewed 28 July 2015

like size of room - but tired looking; bed not comfortable and lumpy. housekeeping didn't have room really clean. at turn down, they didn't even remove table of old already eaten food so upon return after midnight, room stunk; shower tub - too high. can hear elevators; concierge very nice and helpful

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1Thank barbaralberk150
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Barbaralberk150, Thank you so much for sharing your feedback with us. I am very sorry to hear about your housekeeping concerns, that is not up to our standards and we will follow up with our staff regarding this. I am glad that the concierge was helpful to you and that you enjoyed the size of the rooms. Please feel...

Chicago, Illinois
Reviewed 28 July 2015

My wife and I live in the city/Chicago and were downtown for our anniversary. After a day of shopping and a few drinks we booked a room while at a popular roof deck and hotel. The price was fair and the service & amenities were exceptional.

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Thank joelY5083HW
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Joely5083H, Happy anniversary to you and your wife! Thank you so much for choosing to spend it here with us! Thank you for all of the nice notes. I am glad that you enjoyed your stay! We hope to welcome you both back to the Four Seasons Hotel Chicago for many more special occasions. Best regards, Michele Grosso General...

Saint Charles, Illinois
Reviewed 28 July 2015

Recently spent a weeken here with my husband and 3 sons. We had a fabulous time. The hotel really caters to children - they had welcome goodies and child-sized robes waiting for us in the room and the kids each got to pick an item from the treasure box when we checked in. We also scheduled a visit from the...

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Helpful?
Thank krisg343
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Krisg343, I am delighted to hear that you enjoyed your stay with us! I am so happy to hear that your son's had a great time! The hotel loves to welcome children and I am glad that they enjoyed the robes and amenities. The ice cream man is always a hit and I am glad that you made time...

Wyncote, Pennsylvania, USA
Reviewed 27 July 2015 via mobile

I love staying at The Four Seasons Hotel chain, and was very happy that I selected their place in Chicago for a recent trip with my 2 sons (ages 15 and 12). The hotel is wonderfully decorated; the staff is great and while I would have given it a 5 rating, my suite had constant issues with a leaky shower...

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Helpful?
Thank Brett D
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Brett D, Thank you so much for taking the time to share your experience with us. I am so sorry to hear about the problem with your shower and that we did not resolve the issue as you would have liked. Please feel free to reach out to me directly if you would like to discuss this issue further....

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Four Seasons Hotel Chicago, always a landmark of refined comfort, with unrivaled Lake Michigan and city views, steps from chic North Michigan Avenue shops and minutes from Chicago's business and financial centres. The Hotel offers a fresh, contemporary ambience that remains as inviting as ever. ... more   less 

Additional Information about Four Seasons Hotel Chicago

Address: 120 E. Delaware Pl., Chicago, IL 60611-1443
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $376 - $1,224 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Chicago 5*
Number of rooms: 343
Reservation Options:
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Also Known As:
Four Seasons Chicago
4 Seasons Hotel Chicago
Chicago Four Seasons
Hotel Style:
#1 Business Hotel in Chicago
#2 Family Hotel in Chicago
#3 Romantic Hotel in Chicago
#3 Spa Hotel in Chicago
#5 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Chicago staff and other travellers.
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Questions? Get answers from Four Seasons Hotel Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors=quiet”
 of 5 bubbles cd575, 3 Dec 2016 | Read review
“High floor, lake view room, junior executive suite highly recommended”
 of 5 bubbles Baymum15, 24 Nov 2016 | Read review
“Ask for a high floor lake view!”
 of 5 bubbles jamesbK9999FZ, 22 Nov 2016 | Read review
“Go for an Executive Suite facing Michigan lake.”
 of 5 bubbles Anandatraveller, 19 Nov 2016 | Read review
“Get a room with a like view.”
 of 5 bubbles delen1, 16 Nov 2016 | Read review
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