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05/03/2018 06/03/2018
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    Swissotel Chicago

    323 E Wacker Dr, Chicago, IL 60601-5282
    +1 855-566-5357
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    05/03/2018 06/03/2018
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    Savings alert: 43% below average rate

    The price you found is 43% lower than this hotel's average rate of USD 247/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    USD 188*
    USD 140*
    SAVE USD 48
    USD 158*
    USD 158*
    Traveller (1198)
    Room & Suite (821)
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    Overview
    • Excellent54%
    • Very good29%
    • Average10%
    • Poor4%
    • Terrible3%
    Travellers talk about
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    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
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    4.5 Star Hotel
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    Rooms
    5 Mar.6 Mar.
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,654)
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    1,131 - 1,135 of 4,390 reviews

    Reviewed 26 August 2016

    This hotel has been a great experience for the past two years. Situated along the river and near the lake, it has a spectacular view of the downtown skyline and the lake shore. Rooms have always been well maintained, and the staff is very courteous....More

    Thank griffin1231
    Response from Brittany R, Manager at Swissotel ChicagoResponded 29 August 2016

    Dear griffin1231, Thank you for sharing with us your experience while staying at Swissotel Chicago. I am delighted to hear you had an enjoyable stay and found all the comforts of home at Swissotel Chicago. We look forward to welcoming you back in the future....More

    Reviewed 26 August 2016

    The hotel is very nice. Location is great. My last stay, my room was not ready at 3pm like they said. They said it was going to be ready at 5pm. I was suppose to receive a call once it was ready. I had to...More

    Thank arodriguez0690
    Response from Brittany R, Manager at Swissotel ChicagoResponded 27 August 2016

    Dear arodriguez0690, I would like to take this opportunity to apologize on behalf of the entire staff at Swissotel Chicago for the lack of communication and guest service you experienced while trying to check into our hotel. This is not the quality of standard we...More

    Reviewed 26 August 2016 via mobile

    My husband and I stayed here for a work conference. We found that the hotel was in a decent location and our room was nice. The ballroom was beautiful. The view from the 14th floor was amazing (river and lake view) The elevators took a...More

    Thank pcf725
    Response from Brittany R, Manager at Swissotel ChicagoResponded 26 August 2016

    Dear pcf725, Thank you for sharing your experience regarding you most recent stay at Swissotel Chicago! I am delighted to hear you found our hotel perfect for your conference stay and enjoyed your time with us. We hope to have the opportunity to welcome you...More

    Reviewed 25 August 2016

    Here for 5 days for a business training and the hotel has done a terrific job of taking care of everyone with multiple events going on at once. I cannot say enough about the kindness of the staff! From the always smiling doorman to the...More

    Thank burkeede
    Reviewed 24 August 2016

    The words I'd use to describe the Swissotel are Beautiful, comfortable & convenient! You are close to the Riverwalk, Navy Pier and Subway. From the Swissotel it's so easy to get anywhere. Downtown Chicago is at your reach when you stay at there! The Staff...More

    Thank Sloane-Vasquez
    Response from Brittany R, Manager at Swissotel ChicagoResponded 26 August 2016

    Dear Sloane-Vasquez, Thank you for taking the time to share experience regarding your most recent stay at Swissotel Chicago. I am so delighted to hear you enjoyed our convenient location, comfortable accommodations and wonderful staff! We look forward to welcoming you back in the future...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 131 - USD 407 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Green Hotel in Chicago
    • #21 Spa Hotel in Chicago
    • #40 Luxury Hotel in Chicago
    • #42 Romantic Hotel in Chicago
    • #55 Family Hotel in Chicago
    • #57 Business Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 661
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Fairmont Hotels, Hotels.com, Booking.com, Travelocity, Orbitz, Priceline, Hotwire, HotelQuickly, Cancelon and getaroom.com so you can book your Swissotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • Swissotel Chicago Hotel Chicago ,
    • Swissotel Hotel Chicago ,
    • Chicago Swissotel Hotel
    Add Photo Photos
    Traveller (1198)
    Room & Suite (821)
    Dining (70)
    Pool & Beach (33)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
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    Ask a question
    Questions & Answers
    Aquadad222
    11 February 2018|
    AnswerShow all 2 answers
    Response from Ludmilaj | Reviewed this property |
    I don’t know about the marathon but to explore the city without a car I’m pretty sure it’s a perfect spot.
    0
    Votes
    MonicaMcKnight
    3 November 2017|
    AnswerShow all 4 answers
    Response from lyonbyte | Reviewed this property |
    As far as I know, all guests can use the pool, etc. We have stayed there many times and you just take the elevator to the top floor and get off. Its for everyone. We stayed there last summer and it was still the same policy.
    0
    Votes
    Stella V
    31 October 2017|
    AnswerShow all 2 answers
    Response from lyonbyte | Reviewed this property |
    Sometimes its free. Just ask at the front desk. We have never paid for it. Also check their website and look at which room you reserved.
    1
    Vote
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    12345612
    Room Tips
    "ask for a room with the view of the lake"
    Read review
    "Make sure there is no work going on in rooms above or around you."
    Read review
    "We've stayed in River View and City View, liked them both. There is a great view from the pool area."
    Read review
    "Corner suites are large and have a great view and an amazing view from the bathroom."
    Read review
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