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Swissotel Chicago

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#66 of 186 Hotels in Chicago
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Swissotel Chicago
Swissotel Chicago
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3,718 Reviews from our TripAdvisor Community

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Showing 3,503: English reviews
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Milwaukee, Wisconsin
Reviewed yesterday NEW

Our experience started out kind of rocky. This was our first time staying at the hotel. There was some confusion about the parking and the cost. We booked the Shed Aquarium package which included complimentary valet parking (normally a cost of $70), and breakfast for two for our stay. We were staying one night here. The whole reason we booked...

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Helpful?
Thank LeCarlin c
Westfield, Indiana
HOTEL’S FAVOURITE REVIEW
Reviewed 19 December 2016

I asked for lowest floor available when making my last minute reservation. I didn't expect it to be very low since it was a last minute reservation. When I checked in around 5pm, I didn't even ask what floor I was being given, but the very nice young man who assisted me with checking in mentioned he saw my request...

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank IslandH0pper1
About Hotel's Favourite Review
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear IslandH0pper1, Thank you for taking the time to write this wonderful review about Swissotel Chicago! We are delighted to hear that we were able to impress you and exceed your expectations! Even more, we appreciate receiving all of your detailed notes about the amenities in your room and the in-door pool. We will make sure to share this positive...

Chicago, Illinois
Reviewed yesterday NEW

My finace and I stayed this past weekend for his 60th birthday celebration. Kellen, Lindsey and all the staff at the hotel were EXCEPTIONAL! The Suite, The Food, The Service, The Views AMAZING... The Staff made our Celebration Spectacular; I felt like a Rock Star.

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Helpful?
Thank ibelieve2denise
Minneapolis, Minnesota
Reviewed 2 days ago NEW

After more than a quarter century, we will finally having the chance to stay in downtown Chicago this August! There is NO place we'd rather stay than the Swissotel! I just booked a non-refundable reservation (to get the best rate for our family) and I'm so exctied! My husband and I stayed in 1990 for a friend's wedding and we...

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1Thank wiertrvl
Chicago, Illinois
Reviewed 2 days ago NEWvia mobile

The Swissotel is amazing. I love staying here and the staff is wonderful. Especially Ben, he was so outgoing and friendly. The location can't be beat, close to everything and the rooms comfortable. Best hotel.

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Thank Jose G
Chicago, Illinois
Reviewed 2 days ago NEW

I had the pleasure of staying at the Swissotel this weekend. It was a fantastic experience. Check-in was amazing, one of the managers Anna and so friendly and helpful and wanted to make sure I had a great stay. Rooms were comfortable and clean. Amazing location. Would stay here again next time I need a room downtown.

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Thank patriciochgo
Danville, Illinois, United States
Reviewed 3 days ago NEW

I have never been disappointed and have received many upgrades. Now wacker is under construction and driving is a small issue. I always drive a pickup and valet takes good care of my truck. Every room has a good view.

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Thank janecS1001XO
Reviewed 5 days ago NEWvia mobile

Excellent hotel! Check in was easy. Room was clean. Room service was great. The view was also amazing! We stayed for 2 nights and should have stayed another. Will be going back for another getaway in the near future.

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Thank Amanda L
Deptford, New Jersey
Reviewed 6 days ago NEW

Nice rooms, large desk, stall shower and tub. Nicole at the front desk was very helpful. Nice view of the city. Close to other hotels and restaurants. Nice lobby bar. Have stayed here often when on business in Chicago.

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Thank Jon P
Plantation, Florida
Reviewed 1 week ago via mobile

Our family stayed here in December for our annual winter vacation.We booked this hotel to be cost conscience. We usually stay at a higher grade hotel. When we arrived, our room was not cleaned properly prior to our arrival. The situation was rectified promptly, but was a damper to our arrival; we had to leave our hotel so they could...

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Helpful?
Thank Nursing2012star

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more   less 

Additional Information about Swissotel Chicago

Address: 323 East Upper Wacker Drive, Chicago, IL 60601
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $186 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Chicago 4*
Number of rooms: 661
Reservation Options:
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Also Known As:
Swissotel Chicago Hotel Chicago
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Hotel Style:
#6 Green Hotel in Chicago
#22 Spa Hotel in Chicago
#41 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#57 Business Hotel in Chicago
#67 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Chicago staff and other travellers.
26 questions
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Questions? Get answers from Swissotel Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a higher river side or lake view floor.”
 of 5 bubbles lecarlinc2017, 21 Feb 2017 | Read review
“The Corner Life Style Suite has Amazing Views”
 of 5 bubbles ibelieve2denise, 21 Feb 2017 | Read review
“Because of the traingular shape, two thirds of the rooms offer views of the lake on the higher floors.”
 of 5 bubbles wiertrvl, 20 Feb 2017 | Read review
“call the front desk”
 of 5 bubbles janecS1001XO, 19 Feb 2017 | Read review
“Request a view of the Chicago River.”
 of 5 bubbles vascubhab, 13 Feb 2017 | Read review
5 of 5