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Swissotel Chicago

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Traveller (1408)
Room & Suite (851)
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Overview
  • Excellent55%
  • Very good28%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“palm restaurant”(138 reviews)
“navy pier”(666 reviews)
“the river”(394 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
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Rooms
30 Sep.1 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,074)
Filter reviews
4,787 results
Traveller rating
2,522
1,343
505
244
173
Traveller type
Time of year
LanguageEnglish
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2,522
1,343
505
244
173
Show reviews that mention
All reviewspalm restaurantnavy pierthe rivercorner roommillennium parklobby barmichigan avenuefitness centerper daybeautiful hotelbusiness tripthe magnificent mileking bedvalet parkingthe loopmag milekeenan
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1 - 5 of 4,787 reviews
Reviewed yesterday via mobile

I’ve been to Chicago probably 10 times for work, but this time brought my wife. Our conference was at the hotel and we came in early to enjoy the city. The hotel was in a great location and we really enjoyed it. Very nice rooms...More

Thank jdock17
Hotel's Favourite
Reviewed 23 May 2018 via mobile

I visited Swissotel Chicago for the first time this year to attend a symposium there. The hotel is located on the river and within walk distance to all fun and food. The staff was great and provided super fast check in although it was very...More

2  Thank DrEMYG
Response from Hipple P, Manager at Swissotel ChicagoResponded 30 May 2018

Dear DrEMYG, We are glad to hear that Collin was able to get your wallet back to you! He is great at assisting guests with their lost items. We are happy to hear that you had a good experience while staying with us. We hope...More

Reviewed yesterday via mobile

Tracy in housekeeping was an angel! My room was always taken care of and she has a great personality. Hotel was beautiful and food was great. Drinks were expensive but that was the only negative. Beautiful views as well. Perfect location.

Thank Speedevel55
Reviewed 2 days ago

This hotel is clean and perfectly nice if not overly luxurious. There aren't a whole of extras - ie. in order to get a morning paper, I had to walk over to the Hyatt next door and the concierge had left and gone home at...More

Thank JoWall22
Reviewed 2 days ago via mobile

Kudos to Raquel at the front desk that accommodated me earlier as I was exhausted from the flight. From the moment I stepped in I was treated with the utmost respect. From the valet attendants at the door to the maids, everyone was so nice....More

Thank rafi1985
View more reviews
About
Description
Comfort and productivity come together where the river meets the lake at Swissotel Chicago. Swissotel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning ...More hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 662 guest rooms or 42 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have one on-site restaurants, hotel bar, and a penthouse fitness center (currently closed for renovations). Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Beachfront
Spa
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Luxury
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Romantic
,
Luxury
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
662
Price range
USD 151 - USD 598 (Based on Average Rates for a Standard Room)
Also Known As
Swissotel Chicago Hotel Chicago
,
Swissotel Hotel Chicago
,
Chicago Swissotel Hotel
Location
United States > Illinois > Chicago > Downtown / The Loop
Photos
Traveller (1,408)
Room & Suite (851)
Dining (74)
Pool & Beach (25)
Amenities (68)
Business Centre & Event Rooms (18)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
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Questions & Answers
Ask a question
JarednSarie
28 June 2018|
AnswerShow all 4 answers
Response from HippleP1 | Property representative |
The pool will not be returning but we are opening a state of the art fitness center on the 43rd floor that will have spectacular views of the lake and city by November!
0
Votes
JarednSarie
28 June 2018|
AnswerShow all 3 answers
Response from Swissotel C | Property representative |
The pool will not be returning but we are opening a state of the art fitness center on the 43rd floor that will have spectacular views of the lake and city by November!
1
Vote
Amegren
26 May 2018|
AnswerShow all 5 answers
Response from mmfred | Reviewed this property |
All rooms were designed to face the Lake. I think it will depend on which corner you face. It sounds like a great plan and a fabulous hotel to do it in! Have fun!
1
Vote
Room Tips
"Lake view rooms, corner rooms and higher floors are incredible. If they offer any upgrades at a small..."
Read review
"Would love to get a discount to spend the night on our Amtrak trips back east"
Read review
"Rooms 02, 03, 04 on each floor have Lake and River Views"
Read review
"I never heard a peep from the other room...walls must be made of bricks"
Read review
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