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    The Ritz-Carlton, Chicago

    160 E Pearson St, Water Tower Place, Chicago, IL 60611-2308
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    Best prices for your stay
    27/08/2017 28/08/2017
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    USD 351*USD 407*
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    Traveller (465)
    Room & Suite (249)
    Dining (44)
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    Overview
    • Excellent73%
    • Very good16%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “four seasons” (230 reviews)
    “candy cart” (27 reviews)
    Free Wifi
    Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Chicago
    Special Offer: Rewards Member Rates
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    Sofitel Chicago Magnificent Mile
    4,248 reviews
    #24 of 190 hotels in Chicago
     
    The Talbott Hotel
    2,823 reviews
    #12 of 190 hotels in Chicago
     
    Thompson Chicago, a Thompson Hotel
    2,078 reviews
    #5 of 190 hotels in Chicago
     
    Four Seasons Hotel Chicago
    2,818 reviews
    #4 of 190 hotels in Chicago
     
    Rooms
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,389)
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    There are newer reviews for The Ritz-Carlton, Chicago
    See the most recent reviews

    641 - 645 of 2,324 reviews

    Reviewed 1 June 2016

    Returned to this Ritz for the second time. The room had a great view and was nicely renovated. Location can't be beat. My few gripes are as follows: 1) given that you have to take the elevators to get to your room, the ground floor...More

    Review collected in partnership with this hotel
    Thank Austinct1
    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 2 June 2016

    Dear Austinct1, Thank you for sharing your 30th birthday experience with us on TripAdvisor. We truly appreciate your feedback as we are continuously looking for ways to improve and grow. Thank you for your honesty regarding your recent stay with us. I am disappointed your...More

    Reviewed 1 June 2016

    We have stayed at the Ritz-Carlton 6 times. It is right off of Michigan Avenue and convenient to shopping, dining and even public transportation. The rooms are spacious with the most comfortable bed you'll find in any hotel. All the staff are friendly and ready...More

    Review collected in partnership with this hotel
    Thank rondvous78
    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 2 June 2016

    Dear rondvous78, Thank you for sharing your wonderful stay with us on TripAdvisor! We truly appreciate your loyalty to our hotel and we are delighted that you have chosen to stay with us whenever you are in the Windy City! Thank you for your kind...More

    Reviewed 31 May 2016

    We were in town for my step son's wedding which was at the Ritz over Memorial Weekend and my husband and I booked a suite (not just a room) for 4 nights. There was no coffee maker in the room and we only had a...More

    Thank Elaine S
    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 2 June 2016

    Dear Elaine S, Thank you for sharing your recent experience with us on TripAdvisor. We truly appreciate your feedback as we are continuously looking for ways to improve and grow during this transitional time. I am disappointed to hear about your less-than-stellar service experience with...More

    Reviewed 31 May 2016

    My husband and I stayed at the Ritz-Carlton for a mini-staycation this May. It was such a nice way to relax and feel like we were on vacation in our own city! The people were amazing, even knowing our names throughout our stay, which was...More

    Review collected in partnership with this hotel
    Thank Sarah H
    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 2 June 2016

    Dear Sarah H, Thank you for sharing you and your husband's staycation with us on TripaAdvisor! We are delighted that you had an enjoyable stay with us and felt our Ladies and Gentlemen were amazing! We look forward to welcoming you back to The Ritz-Carlton,...More

    Reviewed 31 May 2016 via mobile

    We stayed here for my mothers surprise birthday weekend and were beyond impressed. The front desk agent, Samantha I think, was helpful and genuinely excited for the surprise later that evening. Our rooms had breathtaking views of the Hancock tower as well as the lake...More

    1  Thank heidikpchef
    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 1 June 2016

    Dear heidikpchef, Thank you for sharing your Mother's Surprise Birthday Weekend with us on TripAdvisor! We are thrilled the weekend went well and Samantha was helpful and excited to celebrate with you and your family. Please be assured I have shared your kind words with...More

    Sofitel Chicago Magnificent Mile
    4,248 reviews
    #24 of 190 hotels in Chicago
     
    The Talbott Hotel
    2,823 reviews
    #12 of 190 hotels in Chicago
     
    Thompson Chicago, a Thompson Hotel
    2,078 reviews
    #5 of 190 hotels in Chicago
     
    Four Seasons Hotel Chicago
    2,818 reviews
    #4 of 190 hotels in Chicago
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 289 - USD 682 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Chicago
    • #12 Romantic Hotel in Chicago
    • #15 Family Hotel in Chicago
    • #16 Spa Hotel in Chicago
    • #31 Luxury Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 435
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com, Orbitz, Ctrip TA, TripOnline SA, Priceline, Marriott, Cancelon, Hotwire, Cheap Tickets and getaroom.com so you can book your The Ritz-Carlton, Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Streeterville / Near North Side
    • Also Known As
    • The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago ,
    • The Ritz-Carlton Chicago (a 4 Seasons Hotel) ,
    • Four Seasons Chicago Hotel ,
    • Ritz Chicago ,
    • Ritz-Carlton Chicago ,
    • Chicago Ritz-Carlton ,
    • Chicago Four Seasons
    Add Photo Photos
    Traveller (465)
    Room & Suite (249)
    Dining (44)
    Pool & Beach (12)
    Hotel & Grounds (310)
    Bathroom (26)
    Family and Play Areas (2)
    Business Centre & Event Rooms (2)
    Nearby
    Streeterville
    Streeterville is where visitors head for play at Navy
    Pier, a pseudo amusement park and development of
    restaurants, shops, rides, and other activities.
    You’ll find lots of action and excitement on the
    docks. Along the pier, you’ll see the statue of the
    captain for whom Streeterville is named. While you
    enjoy your fair share of sightseeing at the pier, you
    can also visit other popular attractions there such as
    ...More
    The Talbott Hotel
    2,823 reviews
    .41 km away
     
    Four Seasons Hotel Chicago
    2,818 reviews
    .19 km away
     
    Thompson Chicago, a Thompson Hotel
    2,078 reviews
    .53 km away
     
    Sofitel Chicago Magnificent Mile
    4,248 reviews
    .37 km away
     
    Nearby Restaurants
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    .13 km away
    Francesca's on Chestnut
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    .03 km away
    Foodease
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    .07 km away
    Nearby Attractions
    360 Chicago Observation Deck
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    .08 km away
    Water Tower Place
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    .12 km away
    Lookingglass Theatre Company
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    .16 km away
    Museum of Contemporary Art
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    .18 km away
    Ask a question
    Questions & Answers
    John M
    4 July 2017|
    AnswerShow all 3 answers
    Response from JonL_52 | Reviewed this property |
    sorry.,, just picked up yur question.....hope they had it up to speed for your stay
    0
    Votes
    china4me
    27 June 2017|
    AnswerShow all 3 answers
    Response from golfler | Reviewed this property |
    Yes they told us July 8
    1
    Vote
    Jennifer M
    16 April 2017|
    Answer
    Response from KarlBudnik2017 | Property representative |
    Hello Jennifer, Our refashioning will be complete mid-summer of this year. The candy cart is available during our refashioning period, and will continue to be available once we are complete. Please contact guest services... More
    0
    Votes
    Room Tips
    "Rooms above 25th floor are excellent for view of lake and downtown."
    Read review
    "Higher floors with a lake view work best for us."
    Read review
    "A view of the river is the best"
    Read review
    "High floor with a view of the lake"
    Read review
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