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    Palmer House A Hilton Hotel

    17 East Monroe Street, Box 75845, Chicago, IL 60603-5608
    +1 855-605-0316
    Hotel website
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    03/12/2017 04/12/2017
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    Overview
    • Excellent41%
    • Very good33%
    • Average16%
    • Poor7%
    • Terrible3%
    Travellers talk about
    “executive level” (394 reviews)
    “empire room” (138 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Palmer House A Hilton Hotel
    Special Offer: Double Points,Every Stay
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (9,310)
    There are newer reviews for Palmer House A Hilton Hotel
    See the most recent reviews
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    3,191 - 3,195 of 8,811 reviews

    Reviewed 12 July 2015

    This is a fantastic old hotel, extremely well restored, lovely for a romantic getaway, although I was there for a big convention. The hotel is very close walking distance to two metro train lines, very easy to get everywhere we needed: Wrigley Field, the Field...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Ctan_writer
    Reviewed 12 July 2015

    this big city hotel does not compare with modern hilton's around the world. it is beautiful but inadequate by modern standards. rooms not large, no coffee in room, no bathrobes, hall noise not good. inadequate elevators for large groups.

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank Stephen K
    Reviewed 12 July 2015

    Never ceases to please us, the Palmer House Hilton has everything we look for when we visit Chicago: location, price, quality, staff...you name it. We've never been disappointed and it's our first choice every time we return to Chicago. Can't wait to return.

    Review collected in partnership with Hilton Hotels & Resorts
    Thank kansas59
    Reviewed 12 July 2015

    Our convention was held at the hotel and we are happy it was. Though a bit expensive we were pleased with all aspects of our six-day stay. Location was a plus for other things we were able to fit in downtown, including walkable restaurants. The...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Richard T
    Reviewed 12 July 2015

    Overall experience was excellent, but arrived at Noon and had to wait 3 hours for a room to be available. Otherwise everything else went without problems. The staff were very helpful and once I finally was able to get a room, I was able to...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Sheldon M
    Silversmith Hotel Chicago Downtown
    2,139 reviews
    #22 of 192 hotels in Chicago
    0.1 km
     
    Hampton Majestic Chicago Theatre District
    2,061 reviews
    #27 of 192 hotels in Chicago
    0.2 km
     
    The Alise Chicago - A Staypineapple Hotel
    1,830 reviews
    #19 of 192 hotels in Chicago
    0.3 km
     
    Chicago Athletic Association Hotel
    1,659 reviews
    #20 of 192 hotels in Chicago
    0.2 km
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 106 - USD 359 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Spa Hotel in Chicago
    • #32 Green Hotel in Chicago
    • #55 Family Hotel in Chicago
    • #64 Luxury Hotel in Chicago
    • #71 Romantic Hotel in Chicago
    • #75 Business Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 1640
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, HotelsforEveryone, Hotwire, Orbitz, Cancelon, Cheap Tickets, getaroom.com, HotelQuickly and TripOnline SA so you can book your Palmer House A Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • The Palmer House Hilton Hotel Chicago ,
    • Hilton Hotel Chicago ,
    • Hilton Hotel Palmer ,
    • Palmer House Chicago ,
    • Chicago Palmer House Hilton ,
    • Palmer House Hilton Chicago ,
    • Palmer Hilton House ,
    • Hilton Chicago ,
    • Chicago Hilton
    Add Photo Photos
    Traveller (2441)
    Room & Suite (799)
    Dining (137)
    Pool & Beach (65)
    Hotel & Grounds (1749)
    Bathroom (157)
    Business Centre & Event Rooms (40)
    Family and Play Areas (2)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
    Silversmith Hotel Chicago Downtown
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    .12 km away
     
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    .16 km away
     
    The Alise Chicago - A Staypineapple Hotel
    1,830 reviews
    .30 km away
     
    Chicago Athletic Association Hotel
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    .22 km away
     
    Nearby Restaurants
    Miller's Pub & Restaurant
    1,533 reviews
    .12 km away
    Vapiano
    564 reviews
    .05 km away
    Goddess and the Baker
    243 reviews
    .10 km away
    Beef and Brandy Restaurant and Bar
    287 reviews
    .13 km away
    Nearby Attractions
    The Loop
    1,047 reviews
    .15 km away
    CIBC Theatre
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    .15 km away
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    .24 km away
    Route 66
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    Ask a question
    Questions & Answers
    Andrea B
    24 November 2017|
    AnswerShow all 4 answers
    Response from Ishawa S | Property representative |
    Thank you for your question. All packages are shipped and held in the UPS store inside of the building. UPS charges a handling fee of $5.00. I'm sorry to say that I don't know if it $5.00 per package and they are closed at... More
    0
    Votes
    Amy I
    22 November 2017|
    AnswerShow all 2 answers
    Response from TupeloHoneyB | Reviewed this property |
    I'm not sure but the concierge was very helpful so ask at the desk.
    0
    Votes
    ImmoralBeloved
    I was very excited to see rooms available for this historic hotel for an upcoming trip to Chicago, but dismayed by the multiple photos I see on this app taken by guests which feature roaches in the rooms( even on the linens.) What steps is the hotel taking to address your pest issue? I’ve looked at hundreds of US hotels on Trip Advisor and have never once seen anyone complain of roaches in their rooms. This is very alarming, especially given the fact that the climate in Chicago isn’t especially prone to roaches. It leads me to believe management simply is not having the place fumigated on a regular basis. If they have roaches I’d guess they have bedbugs as well. I’d take roaches over bedbugs any day. Please address my concerns as I was so excited at the prospect of staying at your hotel. Why do you appear to have a roach infestation?
    19 November 2017|
    AnswerShow all 11 answers
    Response from Ishawa S | Property representative |
    Dear ImmoralBeloved, I am happy to inform you that we don't not have an infestation problem of any kind at the hotel. With the efforts of our wonderful cleaning staff and the long time partnership of an outside agency that... More
    0
    Votes
    Room Tips
    "Ask if the room is close to the elevators, as they are quite loud."
    Read review
    "higher floors and away from the elevated railway"
    Read review
    "All rooms are small and lack comfort."
    Read review
    "Executive Floor only"
    Read review
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