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Our family loves Chicago. Visited for business and brought family along. Great location for walking and public transportation. Kids loved the pool. Friendly staff. Uncle Reggie took good care of us when we checked out.
I stayed here with my family whilst vacationing in Chicago. It’s very modern and very clean.
Staff were very helpful. The hotel has a swimming pool, the maximum depth is only 4ft and it’s very small. Great for a quick swim or to let the...More
Response from Timothy G, Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 3 weeks ago
Dear Valued Guest,
Thank you so much for taking the time to share your comments regarding your recent stay. I was pleased to hear you specifically enjoyed our convenient hotel location to navy pier/ many restaurants and attractions, the cleanliness of our rooms, pool facility,...More
While the location is fantastic and the price was lower than many nearby properties, this HGI fell short of expectations. The room was not thoroughly cleaned -- there was trash left in the garbage can, hairs on the bathroom ceiling, and the bed sheets were...More
The rooms were small and could use some updates. The bed linens were very dingy looking and so were the towels and washcloths. I did not sleep well in the bed. My suggestion is that you all invest im some new white sheets and covers...More
I stayed in Hilton overnight. Reached hotel around 11pm after a company party. Check-in took about 15 mins. There was only one desk at that time. The lady was friendly. Room was clean and bathroom too. But only thing is that you pay over $160...More