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Hilton Garden Inn Chicago Downtown/Magnificent Mile

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#48 of 188 Hotels in Chicago
Certificate of Excellence
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Hilton Garden Inn Chicago Downtown\/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile
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1,870 Reviews from our TripAdvisor Community

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Showing 1,743: English reviews
Germantown
Level Contributor
486 reviews
183 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed yesterday NEW via mobile

Standard fare for a HGI with an attached "Weber" restaurant for their food. Gym on the 12th floor and a good front entrance convention for being picked up and staying out of cold/wet weather Rooms were find but the A/C units were old style and noisy for both heat and cooling

Helpful?
Thank DrNic1
1 review
Reviewed 3 days ago NEW via mobile

The hotel itself looked great and was in a great location for an amazing price. I was on the 18th floor in a king room for 4 nights and couldn't complain about not one night. Weber grill downstairs in the lobby was so so good. I ate and had drinks there every night. Pool and jacuzzi area was nice and... More 

Helpful?
Thank shanora W
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you for sharing such a wonderful review! It sounds like we did our job. We're always happy to hear when our guests are able to enjoy all of our amenities and make the most of their stay. We look forward to welcoming you back in the near future! Thank you, More 

Liberty Township, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

Great place! When you think of navigating your way through the Magnificent Mile during the holidays, let alone staying there, you may think " can't touch that", But staying at The Hilton Garden Inn Magnificent Mile has been a very pleasant surprise. The Hotel is tucked away in a nice piece of real estate in the heart of the mile.... More 

Helpful?
Thank Shetravels5109
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, I'm so happy to hear you had an excellent time staying with us during this holiday season! Our location really does offer something for every traveler, and we're glad to hear it was a perfect fit for you. Your comments are truly valued by all of our staff, and we will be sure to share your positive... More 

Gary, Indiana
1 review
Reviewed 6 days ago NEW

I would suggest this hotel. Great staff,clean room,a good location to do shopping, great restaurants.parking lots within walking distance from the hotel.Excellent service,location if you didn't want to go to another restaurant it's one in the hotel the food is great.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Annette J
Timothy G, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your travel comments and to learn your appreciation of our hotel staffs excellent customer service. It's always good to hear that we are meeting the expectations our guests come to expect and deserve. We look... More 

Ann Arbor, Michigan
Level Contributor
3 reviews
Reviewed 6 days ago NEW

Wonderful stay. Location is so very convenient to Mag Mile and surrounding eateries. Room showed some signs of wear, but overall very good, clean and comfortable. Pool is quite small, but exercise area is well appointed. Parking next door is quite convenient, and Weber's Grill adjacent to the lobby is a plus, always a good meal. Alma at the front... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank MotoChawk
Timothy G, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel and the excellent customer service you received from our staff Alma. It's always good to hear that we are meeting the expectations our guests come... More 

Arnhem, The Netherlands
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Rooms are spacious and include a coffee maker plus a microwave. Nice cosy bed and pillows. Depending on location of the room, this hotel offers amazing and breath-taking views of the city's skyline. All the major fashion outlets and shopping options at a walking distance. Lots of great restaurants ranging from Pizzeria's to Brazilian steakhouses are also at max a... More 

Helpful?
Thank Awais T
Timothy G, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your travel comments and to learn your appreciation of our hotel staffs excellent customer service. It's always good to hear that we are meeting the expectations our guests come to expect and deserve. We look... More 

Grand Rapids, Michigan
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Came to Chicago for Thanksgiving and stayed at the Hilton Harden Inn on Grand Ave. Great rate only $77 plus taxes for the night. Parking very expensive, $68 per night. Desmond checked us in and he was awesome. Very welcoming and friendly. Looked for our type of room on the highest possible floor. Just a really nice person. Looks like... More 

Helpful?
Thank mark23102015
Timothy G, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel and the excellent customer service you received from our staff Desmond. It's always good to hear that we are meeting the expectations our guests come... More 

Atlanta, United States
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

The Hilton Garden Inn Downtown is now one of my favorites in Chicago. The location couldn't be better - near the Magnificent Mile, many good restaurants, Eataly, Red Line Grand. Service was outstanding. Rooms were comfortable and well appointed. We had a delicious breakfast at the Weber Grill restaurant on the lobby level. Will definitely be back during my next... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Marc T
Timothy G, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location, cleanliness and the excellent customer service you received from our staff. It's always... More 

1 review
Reviewed 1 week ago

I looked at the reviews of this hotel before I booked and it lived up to the expectations. The staff was very friendly and helpful. The rooms were a good size and the amenities were on par with other hotels in the area I have stayed. It is central to Michigan Ave and restaurants around the city.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Matt J
Timothy G, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location, cleanliness and the excellent customer service you received from our staff. It's always... More 

Springfield, Illinois
Level Contributor
813 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 1 week ago

Chicago hotels must have it all in order to serve such a demanding tourist crowed with so many choices to choose from. The rooms are spacious and modern. Staff is very service oriented. Its located in the heart of the Magnificent Mile so . its close to dining, entertainment, and close to Navy Pier, and all the must see places... More 

Helpful?
Thank Clevlander
Timothy G, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location, cleanliness and the excellent customer service you received from our staff. It's always... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 

Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago
Price Range: $126 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Odigeo, Cancelon, Priceline and Travelocity so you can book your Hilton Garden Inn Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago
Hotel Style:
#16 Best Value Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Family Hotel in Chicago
#35 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and other travellers.
19 questions
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Brandon, Florida
over a year ago
Hutchinson MN
5 months ago
Waunakee, Wisconsin
Los Angeles, California
over a year ago
Illinois
3 months ago

See all questions (19)

Questions? Get answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get their points card and you can select your room online and checkin prior to arriving, just walk up to the counter get your key and go!”
 of 5 bubbles Hugh792, 9 Nov 2016 | Read review
“Rooms away from Grand or State street are less noisy. Stay at least 6th floor or higher since there is a restaurant on the first floor”
 of 5 bubbles Cali-Native2015, 6 Nov 2016 | Read review
“ask for the city view”
 of 5 bubbles 678mlmlml, 1 Nov 2016 | Read review
“The higher the room, the better the view”
 of 5 bubbles wilkinsk2013, 1 Nov 2016 | Read review
“Nearby Firehouse and busy city streets... but that's Chicago, just off the loop near great shopping and eating venues”
 of 5 bubbles tomkipfer, 25 Oct 2016 | Read review
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