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Hampton Inn & Suites Chicago - Downtown

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#42 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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Hampton Inn & Suites Chicago - Downtown
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2,317 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,160: English reviews
Scottsdale, Arizona
Reviewed 15 February 2015

The location is ideal for catching buses and the train. It is very centrally located. Everyone is very very nice. The breakfast is ok. The Internet connection is very very very slow. Also, be aware of the the sounds of traffic and fire trucks from the city.

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Helpful?
Thank Thovson
Jim C, Guest Services Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thovson, We appreciate you taking the time to write a review on your recent experience! As you mentioned we are very centrally located and I'm happy to hear our location worked out for you. I apologize that you had trouble with the internet connection. Aside from our complimentary wifi we also have an upgraded internet for an additional cost. Thank...

San Diego, United States
Reviewed 14 February 2015

I selected this hotel because it was close to Chicago's train system (two blocks from the Grand Avenue station on the red line) and because I got a good price. I had also stayed previously at Hampton Inns. Everything was great.

Review collected in partnership with Hampton
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Helpful?
Thank Erik R
Jim C, Guest Service Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Erik R, Thank you for your 5 star review on your recent experience here with us at The Hampton Inn & Suites! Glad to hear that you were 100% satisfied with your stay and as you mentioned it is very convenient that we are located to the red and blue train line (Chicago's subways). We are in a location filled...

Muskegon, United States
Reviewed 12 February 2015

Helpful, friendly, clean. Great location to walk, and do things downtown Chicago. Everyone at the hotel answered our questions, or would find out for us who could best answer the questions. Very helpful to tell us things about the plays, food, and places we were going to see well we were in Chicago.

Review collected in partnership with Hampton
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Helpful?
1Thank Judy S
Jim C, Guest Service Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Judy S, Thank you for taking the time to review your most recent experience here with us at The Hampton Inn & Suites. I am happy to hear that you had a wonderful time while visiting our lovely city. I hope we get the chance to host you again in the future. Make it a great week! Warm Regards, Samantha...

Los Angeles
Reviewed 9 February 2015

This is a good hotel with pleasant staff, good sized rooms with good appointments inside and a standard Hampton breakfast on the second floor. It is price completive and centrally located. The problem is that its right across the street from the Chicago Fire station. The engines go off sirens blaring between once and six times per night. The hotel...

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Helpful?
Thank DoesNotGetOutMuch
Jim C, Guest Serivce Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

DoesNotGetOutMuch, Thank you for taking the time to review your recent experience with us here at The Hampton Inn & Suite. We are happy to hear that you enjoyed the complimentary breakfast along with the location of the property. As you mentioned we do offer earplugs for guests that are a little more sensitive to Chicago street noise. If you...

Galena, Illinois
Reviewed 8 February 2015

Excellent value for a downtown Chicago hotel. Friendly staff, clean, and great complimentary breakfast. Also complimentary hot tea and coffee all day. The pool was a little cool, but otherwise a great size. Hot tub and sauna were a nice bonus.

Review collected in partnership with Hampton
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Thank galenadoc
BrandiCartmill, Guest Services Ambassador at Hampton Inn & Suites Chicago - Downtown, responded to this review

galenadoc Thank you so much for your wonderful review! We are very happy to know that you had a great experience with us. We appreciate your feedback, and look forward to hosting you in the future! Sincerely, Brandi Cartmill

Alpharetta, Georgia
Reviewed 7 February 2015

This was probably my favorite Hampton Inn I have stayed in. Great location, older historic looking building, very quiet and modern comfortable rooms. Chicago was digging out of 19 inches of snow but it was easy to get around with Uber taxis. The breakfast was the usual Hampton Inn experience but it's quick and easy so for business travel it...

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Helpful?
Thank Kate T
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Kate T, Thank you for your wonderful five star review. We do our best to make sure every guest is comfortable and have pleasant experiences when they stay with. We are very happy to know that you had a great time. We appreciate all your wonderful feedback, and we look forward to hosting you when you return to Chicago! Sincerely,...

Devon UK
Reviewed 6 February 2015

Back again on a couple of occasions on a trip to the US visiting Chicago & Phoenix. Stayed here for a total of four nights (2 x 2) - had the one bedroom suite which is great as daughter had one room and I had the other. Room was very clean with full kitchen so easy to grab some food...

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Thank firsedge
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

firsedge, Thank you for taking the time to review our hotel. Our staff strives to give each and every guest a wonderful experience, so we happy to know that you felt comfortable and welcome. The amenities such as free hot breakfast and WiFi are always a plus to our guests! We appreciate all you wonderful feedback and look forward to...

stacyspale
Reviewed 5 February 2015

Check in was a breeze! They had all the rooms ready and in a stack so I (the instructor leading a group) could check in and hand out keys to the appropriate people. They also offered free earplugs for those of us who were not used to big city noise. The place was clean and inviting, and free breakfast was...

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Helpful?
Thank stacyspale
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

stacyspale, Thank you for your wonderful review. Groups are easier accommodated when we have them ready prior to arrival, so that our guests can have an easy, hassle free check in, so we are happy to know that you were satisfied with our staff's efficiency. Big cities do tend to be a little noisy, so we do our best to...

Yorkville, Illinois
Reviewed 4 February 2015

I stayed here last year during Spring Break with my mother and son and his friend. The pool was very nice and the hotel was clean. Great free breakfast. Which is a feature of Hampton Inn that I love!!

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1Thank ElinB0413
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

ElinB0413, Thank you for your response. We are delighted to know that your previous experience went well and you decided to return. Amenities like breakfast and an indoor pool are a plus for guests, so we are happy you were satisfied. We appreciate all you great feedback, and look forward to hosting you again! Sincerely, Brandi Cartmill

Spokane, Washington
Reviewed 4 February 2015

I'm a HHonors Diamond member and stay 40+ weeks each year in Hilton Properties. I just spent 5 nights at this hotel and I could not have been more pleased. The location is absolutely perfect...centrally located to the "L", shopping and any restaurant you could imagine. The property is up-to-date, clean, comfortable and very accommodating. The only complaint I would...

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Helpful?
Thank RoadWarrior719
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

RoadWarrior719, Thank you so much for your wonderful five star review! Guests are always looking for a comfortable and convenient location and we are sure to provide that. There is very easy access to our public transportation that can take you everywhere in the city and some outer areas as well. Parking can be a little expensive in downtown, so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: $186 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#13 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 8th floor. Very quiet.”
 of 5 bubbles annegirl80, 28 Mar 2017 | Read review
“Corner rooms are great, but the WiFi is not so choose an inner suite if you need WiFi.”
 of 5 bubbles rplove5662, 22 Mar 2017 | Read review
“Ask for an exterior room. The views are well worth putting up with street noise. Bring earplugs.”
 of 5 bubbles K2842PDkellyb, 13 Mar 2017 | Read review
“Higher floors have less noise”
 of 5 bubbles Ahmed Elsahn, 4 Mar 2017 | Read review
“corner suite has the best view...if you don't mind the sounds of the city!”
 of 5 bubbles gracejs8, 1 Mar 2017 | Read review
5 of 5