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Hampton Inn & Suites Chicago - Downtown

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Traveller (319)
Room & Suite (358)
Dining (73)
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Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“fire station”(456 reviews)
“fire department”(81 reviews)
“great location”(374 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn & Suites Chicago - Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Chicago - Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,705)
There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Traveller rating
1,467
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1,467
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751 - 755 of 2,528 reviews
Reviewed 21 March 2016 via mobile

This is not our first visit here and we will continue to return. The staff is friendly and helpful at all times. The rooms are clean with comfortable beds and well lit. The pool and exercise facilities are very nice for this hotel size. From...More

Thank tishette
Response from Damian C, Guest Services Manager at Hampton Inn & Suites Chicago - DowntownResponded 24 March 2016

tishette, Thank you for your perfect '5 bubble' review on your recent experience with us! We are grateful of your loyalty. Thanks for all the kind words in regards to all departments of the hotel. We are very fortunate to have a warm and welcoming/seasoned...More

Reviewed 14 March 2016

Nice hotel in downtown Chicago with excellent customer service, especially the front desk team. Room felt a bit dated compared to other Hampton's I've stayed in, but quiet and clean. FYI valet parking is $59/night, but there are parking garages a few blocks away.More

Review collected in partnership with Hampton
Thank Jana D
Response from Damian C, Guest Services Manager at Hampton Inn & Suites Chicago - DowntownResponded 17 March 2016

Jana D, Thank you for your review in regards to your recent experience with us! We are happy to hear that our service was excellent and these words will be passed along to my front office. Valet is $59.00 per night however, we do offer...More

Reviewed 14 March 2016 via mobile

After checking in to hotel, I was feeling like I had the flu, so I called the front desk and spoke with Keisha and asked her if they sold any cold medicine in their little shop. She said they didn't, but let her see what...More

Thank Kevin Y
Response from Damian C, Guest Services Manager at Hampton Inn & Suites Chicago - DowntownResponded 17 March 2016

Kevin Y, We greatly appreciate your positive response in regards to your recent experience here at the Hampton Inn & Suites, Chicago-Downtown. I am very sorry to hear that you got sick upon arrival. We are very fortunate to have such a wonderful team. Keisha...More

Reviewed 13 March 2016 via mobile

I stayed at The Hampton Inn on 33 W. Illinois st. Keisha was awesome on checking me in. I had a great time. Staff was awesome. I will be coming back. My room was clean the bed sleeps great. Breakfast was good.More

1  Thank Felicia S
Response from Damian C, Guest Services Manager at Hampton Inn & Suites Chicago - DowntownResponded 17 March 2016

Felicia, Thank you for your '5 bubble' review in regards to your recent experience with us! Very happy to hear that Keisha was awesome! As I am not surprised by her amazing customer service skills, I am happy to hear that she made a lasting...More

Reviewed 9 March 2016

You can beat the location. The rooms are great with a kitchen area, living area and bed room. They could be updated. The only draw back is the city noise. You can't escape it . But the trade off for location is worth it. There...More

1  Thank Biztravr
Response from Damian C, Guest Services Manager at Hampton Inn & Suites Chicago - DowntownResponded 17 March 2016

Biztravr, Thanks so much for taking time out of your busy day to leave a review in regards to your recent experience here at the Hampton Inn & Suites Chicago-Downtown. As you mentioned this is a prime location in the 'heart' of downtown. Glad you...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Sauna
Details
Price range
USD 159 - USD 418 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Chicago
#27 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
USD 159 - USD 418 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Chicago
#27 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (319)
Room & Suite (358)
Dining (73)
Pool & Beach (25)
Amenities (47)
Business Centre & Event Rooms (3)
Questions & Answers
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Alibingo
2 May 2018|
AnswerShow all 4 answers
Response from Walter O | Reviewed this property |
From O'Hare airport take the Blue Line to the Monroe stop and the hotel is right there at the corner of Monroe and Dearborn. The trip costs $5 and takes about 30 minutes. It is a great way to travel and you get to see the... More
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cls143
19 April 2018|
AnswerShow all 6 answers
Response from Ross G | Property representative |
Hotel offers valet parking for $59 per night with unlimited in/out (no oversized/one height vehicles or motorcycles)
0
Votes
HRJ_br
24 January 2018|
AnswerShow all 4 answers
Response from jan_narasimhan | Reviewed this property |
No they don’t charge usually. But then it also depends on how many such boxes you get delivered over the course of few days that you stay there. Reasonable amounts should not cause any concern to them.
1
Vote
Room Tips
"2 room suite is so spacious"
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"Stay away from fire station (west side)"
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"Don't make request, they will not honor them. Stay at your own risk."
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"Rooms facing South are off the street, reducing street noise."
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