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Hampton Inn & Suites Chicago - Downtown

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#43 of 186 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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Hampton Inn & Suites Chicago - Downtown
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2,285 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,129: English reviews
Dayton, Ohio
Reviewed 28 January 2015

I worked with the sales staff to arrange a number of rooms for a conference this week. They were terrific to work with and handled our many requests and last minute changes with no complaints. The location was great to reach a number of restaurants and activities. I would definitely recommend!

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Thank Vblakey
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Vblakey, We appreciate you wonderful response. We are happy to know that we were able to accommodate you and your group, and give you a great experience! We look forward to hosting you again in the future! Sincerely, Brandi Cartmill

Lockport, Illinois
Reviewed 25 January 2015

The staff was very friendly and helpful. I stayed in the King room and it was very clean and had a great view of the city. It was nice to walk into a nice warm room and relax a little. The free breakfast was very good which if you have stayed at any other Hampton Inn you kind know what...

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1Thank rgalle57
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

rgalle57, Thank you for taking the time to respond to our hotel. Location is usually top on traveler's lists when traveling to big city, so it makes it more convenient. Complimentary breakfast and WiFi just add to the great things that a hotel can offer. We are delighted to know you had a wonderful experience, and hope to host you...

Chicago, United States
Reviewed 24 January 2015

Easy and welcoming check in process. Room was nice and comfortable and had everything you need. The breakfast was really good with lots of seating and plenty to eat. Fresh, hot, plenty of variety and plenty to eat.

Review collected in partnership with Hampton
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Helpful?
Thank Kathleen D
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Kathleen D, Thank you for taking the time to review our hotel. We are happy to know that our hotel had the service and amenities that fit your satisfaction. We appreciate your wonderful feedback, and we hope to host you when you return to Chicago! Sincerely, Brandi Cartmill

Saint Louis, Missouri
Reviewed 23 January 2015

My review is mostly a copy of an email I sent to the manager after our stay 01/15/15 - 01/18/15: What a wonderful stay, your hotel is beautiful and you were so gracious to let us check in early. The staff was so friendly, that my husband even commented on it. Not one staff member let us get past without...

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Thank cmhpt1989
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

cmhpt1989, Thank you for your wonderful responses! We are happy to know you had such a wonderful experience with us. Our staff go above and beyond daily to make sure our guests feel comfortable and welcome, so we appreciate your kind feedback. We hope to host you when you visit the city again! Sincerely, Brandi Cartmill

Reviewed 22 January 2015

This is a great hotel for a January stay in Chicago. It is 2 blocks to Nordstrom's on Michigan Ave., through the rear entrance. The hotel provides exception value. The staff is very courteous and helpful with information on local attractions and restaurants. They pointed us to many good restaurants within in a block which was very helpful in the...

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2Thank Tallguy69
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Tallguy69, Thank you for taking the time to review our hotel. Our location is definitely one of convenience in the city. Located walking distance to several activities, shopping, and restaurants. Our staff strives daily to give our guests the best experience when visiting Chicago, so they will be delighted to know that you had a wonderful time. Thank you for...

Coral Springs, Florida
Reviewed 20 January 2015

We had a great weekend stay here. We used the L Train from the airport and got in really late, and felt very safe walking the block and a half to the hotel. We also used the L Train to catch our flight on the day we departed and it was easy and cost only $6 dollars for both of...

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2Thank Bribart
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Bribart, We appreciate you taking the time to review our hotel. When traveling to places like Chicago, guests like convenience and that is something we definitely offer. We are happy to know that you were able to get around the city with no hassle. We love all your great feedback. We hope to see you when you travel back to...

London, Canada
Reviewed 20 January 2015

I'm exaggerating of course. Chicago's a big city. I figured the hyperbole would get you to read on... That being said, the corner of West Illinois and North Clarke is only about 5 short blocks from the Magnificent Mile Shopping area, 2 blocks to State Street and 4 short blocks from the river near Marina Tower. It really is very...

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1Thank Archeus1
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Archeus1, We appreciate you taking the time to review our hotel. As you mentioned we are very close to a lot of attractions, restaurants, and shopping which makes it convenient for most, if not all our guests. For any reason traveling we offer something for everyone! It most definitely is a busy area, and the fire station can be a...

San Francisco, California
Reviewed 19 January 2015

Reception and Breakfast Staff members were friendly and welcoming. Breakfast (6:00-10:00 am) has hot and cold items: scrambled eggs alternate with small omelets, sausage alternates with biscuit and gravy, waffles you can make, bagels, muffins,and breads, a toasting device, plenty of yogurts, fruits, etc. Bedroom was large and the king-size bed was so comfortable. We paid an additional $6/night in...

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7Thank MeTwitty1Day
Alex S, Guest Service Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

wokntok Good afternoon, thank you for your 4 star review on your recent experience here with us at The Hampton Inn & Suites in Chicago's River North. We are very appreciative that you took the time to write such lovely compliments and I will be sure to mention this to my staff. We strive each and every day to ensure...

Lenexa, United States
Reviewed 17 January 2015

Extremely reasonable for being in the heart of downtown Chicago - loved their complimentary breakfast,very friendly staff, immaculate rooms (either the keyboards in the business center were new or even they were cleaned) - highly recommend

Review collected in partnership with Hampton
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Thank Paul K
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hi Paul K, Thank you for taking the time to review our hotel. When traveling, it is always nice to stay somewhere comfortable with great perks like complimentary breakfast and the business center. We are happy to know that you were satisfied with our staff and had wonderful experience. We hope to host next time you are in Chicago! Sincerely,...

Charleston, South Carolina, United States
Reviewed 13 January 2015 via mobile

The valet was rarely around and hard to find. Although we overheard they were a separate, contracted company. ??? The hotel stall was nice, clean, walking distance to good shopping. Clean and dependable. Overall, what you'd expect from a city hotel!

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Thank Dominique C
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dominique C Thank you for taking the time to respond. We would like to apologized for the inconvenience of the valet and will definitely look into this. They are supposed to always be readily available to our guests. We are happy to know you were satisfied with our hotel overall, as we strive to make sure every guests feels comfortable...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: $141 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#12 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on 9th floor, nice big window that faced the back of the Trump building. No problem with noise at all. Beds very comfy!”
 of 5 bubbles sdpeoples81, 13 Feb 2017 | Read review
“Opt for a King mini suite facing the alley”
 of 5 bubbles catsforkids, 12 Feb 2017 | Read review
“We were on the 11th floor, which was pretty quiet!”
 of 5 bubbles 304heathers, 25 Jan 2017 | Read review
“Get a room with view of ILLINOIS STREET”
 of 5 bubbles 784roya, 20 Jan 2017 | Read review
“Some guests have complained that the fire station next door can be a disturbance, but we didn't find that a problem.”
 of 5 bubbles ottos649, 6 Jan 2017 | Read review
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