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Chicago South Loop Hotel

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Chicago South Loop Hotel
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1,412 Reviews from our TripAdvisor Community

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Showing 1,340: English reviews
San Antonio, Texas
Level Contributor
118 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 25 September 2015

I read reviews citing surly staff, lost reservations, etc, etc, etc. None of these issues happened to us. Arrival late afternoon was easy (traffic aside). Check in was courteous and flawless. Parking is plentiful (but, subject to change on other days). There are three parking areas, and most guests do not arrive by car; this could change given other circumstances,... More 

Helpful?
Thank Mayfaere
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Mayfaere, Thank you for your positive review of your experience with us. I am pleased to hear you found value in our complimentary parking and comfort in our new Serta pillowtop mattresses. We appreciate your sharing your feedback with the online community and hope to see you again soon! More 

Bloomington, Indiana
Level Contributor
7 reviews
Reviewed 25 September 2015

This hotel was wonderful even before we got there. The manager, Tom, helped save the day after a mix up with Travelocity booking almost ruined what turned out to be a great weekend! The customer service was nothing short of outstanding! Tom even called me on the day we were checking in to assure us we were all set and... More 

Helpful?
Thank althea c
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings althea c, We appreciate your five star review! It is wonderful to hear that you enjoyed yourself so much. Tom is great and it is nice he was able to straighten out your reservation dilemma. It sounds like everything from our complimentary parking and spacious rooms to our complimentary wi-fi and water taxis worked well for you. Should your... More 

Leeds, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 September 2015

I booked late and managed to get in the South Loop which is in the South of the City. Not much else there but a bus every 8 mins to take you downtown and as far as North Pier for only 2 Dollars 25 Cents! That bus was my life line! I ate one meal in the restaurant it was... More 

Helpful?
Thank EllieMae2014
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings EllieMae2014, Thank you for the four star review. It is wonderful to hear that you enjoyed yourself during your visit! Our public transportation is efficient and convenient and it is great you found the city easy to navigate. We are happy you will stay with us again and look forward to your return! Thank you for offering your feedback. More 

Stockbridge, Georgia
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 September 2015

Great location in regards to campus (approximately 3 blocks north of campus). Even though it's only three blocks, they are city blocks (meaning 'long') so I would recommend driving unless you're up for the walk. The room was nice and spacious, and the bed was extremely comfortable as they have new pillow top mattresses. Also, if you're in town for... More 

Helpful?
Thank pxalpha97
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings pxalpha97, Thank you for taking the time to review our property. I am so delighted to hear you enjoyed your experience with us! It seems our spacious rooms, comfortable beds and great location suited your needs. That is what we like to hear! We appreciate your feedback and hope you visit us again in the near future. More 

Orlando
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 September 2015

I am a very picky vacationer and have had my fair share of bad hotel experiences; however, my stay at the Chicago South Loop Hotel was a good experience. It was very affordable and conveniently located to where we were visiting in Chicago. The staff was friendly and attentive, and they have parking on site for FREE! The only bad... More 

Helpful?
Thank delindad2014
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings delindad2014, Thank you for taking the time to review our property. It is nice to hear you found our location convenient for your needs and our staff friendly and attentive. This is what we like to hear. I am glad you found your room spacious and comfortable. I apologize for any inconvenience you encountered with our housekeeping and assure... More 

1 review
Reviewed 20 September 2015 via mobile

The staff at the hotel were really nice especially the young lady that works in the bar my daughter book this room for us through Hotwire and I know you don't always get the best room but this is really ridiculous they gave us a room directly over a the bar where they play loud music until 2 a.m. in... More 

Helpful?
Thank Sheree T
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Sheree T, Thank you for taking the time to review our property. I am disappointed to hear that your experience with us was less than stellar. Unfortunately, in a sold out situation, we were unable to change your room. Our hotel does not own the bar or restaurant and I can understand how frustrating the noise pollution must have... More 

Jackson, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 September 2015

First of all, I appreciated the free parking, it was safe and secure. If someone was parked in the hotel's parking lot that was not registered there, I observed the hotel staff taking care of the problem right away. The staff covering the desk was always extremely helpful in directing me around town with maps and extra phone calls. they... More 

Helpful?
1 Thank Jennie C
Jennifer K, General Manager at Chicago South Loop Hotel, responded to this review

Dear Jennie C Wow!!! What a great review of our property! Thank you so much for sharing with the community how comfortable you felt at our property. Our staff really does try to treat each and every guest like a family member and it seems like we did our job with you! Giving restaurant recommendations, directions, etc. are the small... More 

Williamston, Michigan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 September 2015 via mobile

Chicago South Loop Hotel was a good experience. Allowed us early check in, and late check out. Very helpful staff. View of the Sears (Willis) Tower from the room. Walking distance from Mccormick Place. Clean Room, mini fridge. Only downside is its located on the south side, so a long walk to Michigan Ave Shopping and attractions. My advice: take... More 

Helpful?
Thank kirstybullis
Jennifer K, General Manager at Chicago South Loop Hotel, responded to this review

Dear kirstybullis Thank you so much for taking the time to share with the trip advisor family your experience at The Chicago South Loop Hotel. It's so exciting to read about guests who truly appreciated the hotel and the great views of some of Chicago's finest buildings, and tourist attractions. Please feel free to contact the hotel directly next time... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2015

We really enjoyed our stay at the Chicago South Loop Hotel this past weekend. We had a king room that was a good size and liked that there was a mini fridge. One thing I didn't like was the hot water for the shower/tub--I had to turn the handle all the way up and even at the hottest level the... More 

Helpful?
Thank Illbreakthesky
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings IIIbreakthesky, Thank you for reviewing our property and providing us with a four star review. I am delighted to hear you enjoyed your experience with us last weekend. I apologize for the glitch you had with the hot water in your shower/tub and assure you this is not our norm. Hopefully, it was reported to our staff and we... More 

Brighton, United Kingdom
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 September 2015

this hotel is located in the neglected part of Chicago but saying that the hotel was clean with large rooms and very friendly staff who made me feel very welcome. there is a bar located on the side of the property which was a fun filled friendly environment. wifi in the rooms worked fantastically and the rooms were cleaned daily.... More 

Helpful?
Thank asiandream
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings asiandream, Thank you for taking the time to review our property. We appreciate the five stars and are delighted you enjoyed everything from our friendly, welcoming staff and clean rooms to our fun bar and complimentary wifi. It is wonderful you enjoyed your experience so much to recommend us to others. Should your travels bring you back to Chicago... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Experience all of the vibrant energy and excitement of Chicago, when you stay at the Chicago South Loop Hotel. Ideally located near McCormick Place and just minutes away from attractions like the Shedd Aquarium, Millennium Park, Navy Pier, Chinatown, and Magnificent Mile shopping, our sophisticated boutique hotel offers the perfect combination of classic style, impeccable guests services and a prime location in the heart of Chicago's historic Bronzeville District. Whether you're visiting the Windy City for business or pleasure, you'll enjoy modernized and spacious guestrooms, central location and fabulous service from our welcoming hotel staff. ... more   less 

Additional Information about Chicago South Loop Hotel

Address: 11 West 26th Street, South State Street and W 26th St, Chicago, IL 60616-5093
Region: United States > Illinois > Chicago
Price Range: $128 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chicago South Loop Hotel 3*
Number of rooms: 232
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Priceline, Odigeo, Cheap Tickets, Expedia and Travelocity so you can book your Chicago South Loop Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#27 Spa Hotel in Chicago
#89 Family Hotel in Chicago
#93 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Chicago South Loop Hotel staff and other travellers.
22 questions
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Questions? Get answers from Chicago South Loop Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles slee89113, 3 Oct 2016 | Read review
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