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Chicago South Loop Hotel

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Chicago South Loop Hotel
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1,472 Reviews from our TripAdvisor Community

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Showing 1,398: English reviews
Quincy, Illinois
Reviewed 1 week ago

Nice,clean ambiance,but way too far from our location of interest .Taxi fare was awful.We will probably drive next time and stay on the same hotel!We did not ask for the room to be cleaned,nobody even bothered to see if we might need some toilet paper or soap,otherwise it has been a nice stay.

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Thank Sami J
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Saml J, Thank you for taking the time to review our property. It is nice to hear you found our hotel satisfactory. Our apologies for any inconvenience you encountered with taxis and housekeeping service. We appreciate your feedback and hope you visit us again.

Warsaw
Reviewed 1 week ago

Would definitely recommend this hotel if you're staying in the area for a couple of days. Booked a good deal on Trivago. Very limited parking so know once you leave that spot will be gone. Aside from finding parking it was a great stay with great service. Will likely book again.

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Thank devan364
Kansas City
Reviewed 2 weeks ago

When it comes to a city like Chicago, with its myriad of choices, you have to consider what you're looking for in a hotel. As with all of my reviews, if you want the highlights, you can skip the narrative and hit the "Pros-Cons" list at the end of this narrative, otherwise keep reading for all of the details. First,...

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Thank busitrav33
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings busltrav33, Thank you for taking the time to provide such a detailed review regarding your recent experience with us. I am certain Trip Advisor readers will find it helpful. We appreciate your feedback and we hope you visit us in the near future.

Saint Louis, Missouri
Reviewed 2 weeks ago

Enjoyable stay however the tv did not work very well, there was an unexpected $100 deposit due at check in, and there was an incident that forced us to leave our room during one night of our stay. Someone had released an entire can of pepper spray on the second floor. It got into the air vents which distributed the...

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Thank GatewayGB
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings GatewayGB, Thank you for your review. Our apologies for your recent experience with us being less than stellar. The incident you described was unfortunate. It must have been very frustrating to endure the circumstance and we are truly sorry an unknown person decided to inconvenience our hotel guests. Our hotel staff members followed the direction of the police, as...

Chicago, Illinois
Reviewed 2 weeks ago

The hotel is clean, minimal but nice. I just wish there were more food choices. The bar has good drinks. I would go back. A good value for the money. Shuttle service available for a fee. The staff is pleasant.

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Thank 102ssmith
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings 102ssmith, Thank you for taking the time to review our property. We are delighted to hear you had an enjoyable recent experience with us. Thank you for your positive feedback and we look forward to your visiting us again.

Reviewed 2 weeks ago via mobile

Nice, clean hotel for good rate. Free parking for one car during stay. Staff was friendly and accommodating. Room was clean and spacious with comfortable bed. Bathroom is large and tub is HUGE. Definitely recommend and will return next visit.

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Thank siaxf
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings slaxf, Thank you for your review. We appreciate the five stars! It is wonderful to hear how much you enjoyed your recent experience with us. Thank you for sharing with the Trip Advisor community and we hope you stay with us again.

Nashville
Reviewed 2 weeks ago

We enjoyed our stay! Room was nice and large (this is hard to find in downtown Chicago) and there were lots of cable channels. Room heater/air worked great and bed was super comfy and huge tub was awesome.

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Thank V2953SXrachelp
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings V2953sxrachelp, Thank you for taking the time to review our property. We appreciate the four stars! It is wonderful to hear that your recent experience was exemplary. That is what we love hearing. Should your travels bring you back to Chicago, we would love to have you stay with us again. Thank you for your positive feedback.

Manhattan, Montana
Reviewed 2 weeks ago

The staff was friendly and helpful. We arrived late at night and were hungry. There was no place on site or nearby to get dinner so ordered out which was extremely expensive. We were told not to walk to far from the hotel as is was a dangerous neighborhood.

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Thank mfalberda
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings mfalberda, Thank you for your review. It is nice to hear you found our staff accommodating. Our apologies for any inconvenience you experienced with our dining options. Many guests enjoy food delivery or exploring the hundreds of restaurants our city has to offer. Hopefully, this will not deter you from a future visit. Thank you for your feedback and...

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

Good overall. Only complaints were that there's no places to get food near the hotel, and that the internet didn't work for one of the days I was there (could have been a problem with my computer). Other than those minor things, my stay was fine.

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Thank Peter B
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Peter B, Thank you for taking the time to review our property. We appreciate the four star review. Our apologies for any inconvenience you encountered with our dining options and internet. We have a cafe that is open 6 days a week for breakfast and lunch. There are restaurants that deliver to the hotel and many guests who explore...

Rochester, New York
Reviewed 3 weeks ago

I think the best experience about this hotel was meeting the people who work here - EVERYONE was sweet and so helpful. They were very flexible in accommodating my requests - I got in around 10:30am and they were able to check me into an available room. On the day of check out, they even allowed me some extra time...

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Thank fukur0u

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Experience all of the vibrant energy and excitement of Chicago, when you stay at the Chicago South Loop Hotel. Ideally located near McCormick Place and just minutes away from attractions like the Shedd Aquarium, Millennium Park, Navy Pier, Chinatown, and Magnificent Mile shopping, our sophisticated boutique hotel offers the perfect combination of classic style, impeccable guests services and a prime location in the heart of Chicago's historic Bronzeville District. Whether you're visiting the Windy City for business or pleasure, you'll enjoy modernized and spacious guestrooms, central location and fabulous service from our welcoming hotel staff. ... more   less 

Additional Information about Chicago South Loop Hotel

Address: 11 West 26th Street, South State Street and W 26th St, Chicago, IL 60616-5093
Region: United States > Illinois > Chicago
Price Range: $143 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chicago South Loop Hotel 3*
Number of rooms: 232
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cheap Tickets, Priceline and Hotels.com so you can book your Chicago South Loop Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#28 Spa Hotel in Chicago
#89 Family Hotel in Chicago
#93 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Chicago South Loop Hotel staff and other travellers.
27 questions
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1 month ago
Saint Paul, Minnesota
over a year ago
1 month ago

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Questions? Get answers from Chicago South Loop Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room on the end (on the 3rd floor), so we had TWO BIG windows - one overlooking a parking lot of taxis. We didn't care tho. It was after midnight and we were about to hit the hay anyway. It was very quiet there. Which is always a plus!!”
 of 5 bubbles lizsW1137LL, 27 Mar 2017 | Read review
“No real view anywhere. Entire business is non-smoking.”
 of 5 bubbles kellies16, 18 Mar 2017 | Read review
“Has a fridge...so bring drinks and snacks to make it feel like home. ”
 of 5 bubbles rhyno1974, 17 Mar 2017 | Read review
“Sunday we refused service, only needed clean towels. Left room Tuesday and came back late that evening and room hadn't been touched. Had to call for service and whatever maid cleaned it, did not vacuum room and trash was on floor under table and behind refrigerator 😔😔”
 of 5 bubbles C832SFpaulas, 16 Mar 2017 | Read review
“Ask for a room facing away from the El station”
 of 5 bubbles busitrav33, 14 Mar 2017 | Read review
5 of 5