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    Elkwater Lake Lodge and Resort

    401 4th Street | Elkwater Lake Lodge & Resort, Elkwater, Alberta T0J 1C0, Canada
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    10/12/2017 11/12/2017
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    Traveller (29)
    Room & Suite (30)
    Pool & Beach (7)
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    Overview
    • Excellent40%
    • Very good28%
    • Average12%
    • Poor12%
    • Terrible8%
    Travellers talk about
    “cypress hills” (29 reviews)
    “medicine hat” (16 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    3.0 Star Hotel
    All hotel details
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    Holiday Inn Express and Suites Medicine Hat
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    #8 of 19 hotels in Medicine Hat
     
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    Rooms
    10 Dec.11 Dec.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (188)
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    51 - 55 of 186 reviews

    Reviewed 14 August 2016

    I originally called to book two cabins at the end of August. The person that I spoke to told me that they were too busy and could call me back (?!?!). I did not receive a callback. So, thinking that I wouldn't blame the hotel...More

    Thank zoomzoomweregoin2016
    Response from elkwater, Public Relations Manager at Elkwater Lake Lodge and ResortResponded 24 August 2016

    Hi - we are so sorry that you had such a negative experience. We will speak with the employees in question, and work harder on training our staff to handle all issues in a better way. We will also look into the reasons for why...More

    Reviewed 13 August 2016

    Overall a great experience. However, because they don't have much competition in the area, the service is a little below average. The staff make it seem like they care about your needs; however, service is slow and lagging. I had to ask three times for...More

    1  Thank Karol K
    Response from elkwater, Public Relations Manager at Elkwater Lake Lodge and ResortResponded 24 August 2016

    Hi Karol - we are glad you enjoyed your stay, and the beautiful Cypress Hills, but are sorry to hear that you had slow service with regards to getting towel service, and will work to ensure that our staff can better meet our clients needs....More

    Reviewed 7 August 2016 via mobile

    The rooms were decent and clean. I was happy with the price and the fire pit and the pool. I wasn't happy that I couldn't bring my bike into the room, with no secure storage. The front desk isn't the most friendly I have ever...More

    Thank Lloyd B
    Response from elkwater, Public Relations Manager at Elkwater Lake Lodge and ResortResponded 24 August 2016

    Thank you Lloyd for taking the time to add a review. I am saddened to hear that our front desk staff were not friendly. It is something we strive to be, and we will be working to alleviate the problem for future visits. Your remark...More

    Reviewed 4 August 2016 via mobile

    Nice accommodations! Beautiful rooms. We stayed in a suite with a fireplace, hide-a-bed, comfortable queen bed. Bathroom was very small for a suite. Make sure you double check your bill before leaving as the front desk employees aren't fully trainedMore

    Thank Schmop
    Response from elkwater, Public Relations Manager at Elkwater Lake Lodge and ResortResponded 24 August 2016

    Hi - thank you for your review. We have had a lot of new staff come on board this summer, and will be working closely with them during the off season to improve on their training. We appreciate you taking the time to let us...More

    Reviewed 4 August 2016

    Prior to booking, I read many reviews on this property, and although many were negative, we still booked as we really didn't have another option. We were travelling to this location for a family reunion, and this was basically where everyone was staying, so our...More

    1  Thank Hale_24
    Response from elkwater, Public Relations Manager at Elkwater Lake Lodge and ResortResponded 24 August 2016

    Thank you for your very indepth review. We appreciate the feedback and will be sure to let management know of your comments for their consideration. We're happy to hear you enjoyed the area overall, and look forward to welcoming you and your family back someday....More

    Holiday Inn Express and Suites Medicine Hat
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Hot Tub
    • Heated pool
    • Bar/Lounge
    • Indoor pool
    Details
    • Price range
    • USD 113 - USD 192 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Orbitz, Priceline, Expedia, Booking.com, Hotels.com and Cheap Tickets so you can book your Elkwater Lake Lodge and Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Alberta >
    • Elkwater
    • Also Known As
    • Elkwater Lake Hotel Alberta
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    Traveller (29)
    Room & Suite (30)
    Pool & Beach (7)
    Hotel & Grounds (38)
    Business Centre & Event Rooms (4)
    Family and Play Areas (3)
    Bathroom (1)
    Nearby
    Nearby Restaurants
    Camp Cookhouse and General Store
    88 reviews
    1.23 km away
    Thai Orchid Room
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    46.18 km away
    12-34 Cafe
    49 reviews
    .26 km away
    Redwood Steakhouse & Bar
    208 reviews
    46.02 km away
    Nearby Attractions
    Travel Alberta Walsh Visitor Information Centre
    15 reviews
    35.71 km away
    Medalta
    167 reviews
    49.05 km away
    Cypress Hills Interprovincial Park
    166 reviews
    41.93 km away
    Fort Walsh National Historic Site
    108 reviews
    30.31 km away
    Questions & Answers
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    Room Tips
    "Some rooms have a walk-out balcony."
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    "Stay in the main building and skip the Rustic Cabin unless you can live with little problems."
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    "Room 221 has a great balcony!"
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    "Do not under any circumstances stay in a lower unit: only stay in the upper units"
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