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All reviewswafflesstayed heretypical farewould stay here againnice staymarriott pointswell maintained and cleanroom was cleanone night staysmall poolbreakfast attendantthird floortwo queen bedschecking incourteous staffhotel is locatedthe breakfast area
This hotel is located near the interstate and other hotels. The area is quiet and near tons of restaurants and stores. Fairfield Inns are a Marriott property and always offer clean rooms with toiletries included. The staff is helpful and friendly. We usually don't partake...More
As always my one night stay was as I have come to expect from Fairfield Inn. The staff was outstanding even the night clerk which said he was new did a great job. As a person that is on the road often it's always good...More
It was a very short and pleasant visit. The staff was incredibly accommodating and polite. Rooms were clean, spacious , quiet and very comfortable beds. No doubt this place has the marriott stamp written all over it.
We stayed here during the busy graduation weekend at U of I. The staff is really welcoming and they definitely work hard to please guests. The breakfast area and coffee was constantly replenished and they were checking to make sure everybody had what they needed....More
We have stayed with Fairfield Inn many times while traveling in various parts of the country and have always been satisfied until our recent stay at Fairfield Inn- Champaign. We arrived late, after a full day of driving on our way home from a vacation....More
1 Thank keepontravelin2015
Response from TMIHospitality1, Manager at Fairfield Inn & Suites ChampaignResponded 27 April 2017
Thank you for your review of the Fairfield Inn & Suites Champaign. Please accept my apologies for the cleanliness issues you encountered, and that my front desk staff did not show more empathy towards the situation. Your comments will be shared with my...More
Response from TMIHospitality | Property representative |
Thank you for your comment. I'm very sorry to hear that you had a negative experience at our hotel. We strive to give our guests an exceptional experience, and it is apparent we came up short. Please contact... More
Thank you for your comment. I'm very sorry to hear that you had a negative experience at our hotel. We strive to give our guests an exceptional experience, and it is apparent we came up short. Please contact me at the hotel if you would like to discuss your stay further. Any details would help us ensure that future guests do not have the same experience. I hope that we will have a chance to make up for this.