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BEST WESTERN Saluki Inn

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358 Reviews from our TripAdvisor Community

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Showing 357: English reviews
Reviewed 1 week ago via mobile

I'm doing a solo cross-country roadtrip as part of a move. I only booked the room 2 hours before showing up. The staff was very friendly, accomodating, and the room was clean. Can't ask for more out of a one night stay.

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Helpful?
Thank Taara H
St. Louis, MO
Reviewed 2 weeks ago

This property was a pleasant surprise. I read the TripAdvisor reviews and thought I would give this place a shot. My usual picks in Carbondale are the Holiday Inn and Hampton Inn and this hotel compares favorably with them at a price about 30% cheaper. Holiday Inn and Hampton Inn usually run $120 and this property runs in the $80s....

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Helpful?
Thank STLTravelDave
Bozeman, Montana
Reviewed 2 weeks ago

The people from the front desk to Bar staff were very kind. Not fake, genuine. New bar is not what you would expect in a Best Western. Mini casino, drink specials, kind bartender made our night .He was hilarious but also very professional. The hotels in this area are way below their standards and amenities.

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Helpful?
Thank lpcaky
Reviewed 2 weeks ago

I have stayed here here a couple times recently for quick business trips. The hotel is clean and comfortable. The location is convenient also. I try and be as "economical" as I can while I travel for business and this is a pretty good value for the area.

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Helpful?
Thank Tim W
Reviewed 2 weeks ago via mobile

I stayed at the Best Western Suites in Carbondale for work and had an excellent experience. The rooms were very clean and the beds were comfortable. Breakfast had a rotating item every day to mix things up and I loved the strawberry cream cheese option for bagels. Cookies at the front desk and a hot chocolate bar at night were...

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Helpful?
Thank akowale2
Carbondale, United States
Reviewed 3 weeks ago

Had to stay in Carbondale for Business and always stay here. The friendliness of the staff and warm feeling I get when staying here is evident from the front desk to the very attentive breakfast person who always makes your day. The bed is super comfortable as well the hot shower with good pressure. I always stay here when I...

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Helpful?
Thank Robert J
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Robert, thank you for taking the time to leave us this lovely review. We love having you as a regular guest and can't wait to see you again next time!

Boulder, Colorado
Reviewed 3 weeks ago

I requested a room in a quiet part of the building and received just that - clean and quiet. As I was getting ready for bed the sink backed up and some very gross material floated out of the drain. I let the desk know about this and was immediately assigned a room upgrade. All was well after that and...

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Helpful?
Thank Bob B
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Bob, thank you so much for taking time to tell us how we're doing. I spoke with you at check out and I very much appreciated the kind words you had to say about our property, even after the issue you encountered with our housekeepers. Your feedback did turn into an immediate and effective training session with our housekeepers and...

Reviewed 3 November 2016 via mobile

Great service and nice female bartender! Will definitely come back...great drinks with fair prices I would recommend this place to all. Hotel rooms are very clean and housekeepers do a wonderful job..

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Helpful?
Thank Mike L
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

So great to hear you enjoyed our new bar! Thank you so much for taking the time to leave us a review to let us know how we're doing. We hope you'll come back soon!

Decatur, Illinois
Reviewed 3 November 2016 via mobile

My crew has been staying here for the past month and we are very impressed at the length that the staff goes to make us comfortable and Star in the bar is on top of it with our drinks and making sure we're happy at all times.

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Helpful?
Thank trumpfboy
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for your kind words. It's been great having you here!

Tallahassee
Reviewed 2 November 2016

Great hotel. Super reservation service, outstanding front desk folks. Pet friendly. Clean, quiet. Housekeeping service was exceptional! Breakfast was delicious. Very family oriented. Close to shopping and restaurants.

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Helpful?
Thank G3832YJcharless
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for taking time out of your busy day to let us know how we're doing. We're so happy to hear that you enjoyed your time with us and hope you'll come back and see us soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN SALUKI INN IS NEWLY RENOVATED AND UNDER NEW MANAGEMENT. The BEST WESTERN Saluki Inn is within minutes to the home of the Salukis-Southern Illinois University. We are within walking distance to shopping mall, theaters and fine dining. The BEST WESTERN Saluki Inn is seven miles from Giant City State Park and closer to venues like the local wineries, golf and other local area attractions. ... more   less 

Additional Information about BEST WESTERN Saluki Inn

Address: 801 N Giant City Rd, Carbondale, IL 62902-6423 (Formerly Carbondale Inn)
Region: United States > Illinois > Carbondale
Price Range: $117 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Saluki Inn 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Saluki Hotel Carbondale
Ramada Carbondale
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Saluki Inn staff and other travellers.
2 questions
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Rolla, Missouri
Cumbaya, Ecuador

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Questions? Get answers from BEST WESTERN Saluki Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Highway noise on the north side of the building.”
 of 5 bubbles BobB329, 14 Nov 2016 | Read review
“All rooms are great!”
 of 5 bubbles , 5 Oct 2016 | Read review
“The elevator works well, so I imagine any floor is good.”
 of 5 bubbles MaineVagabondGirl, 10 Aug 2016 | Read review
“Stay on uppermost floor because you can hear people walking around in the room above you.”
 of 5 bubbles johnfM3358AP, 8 Aug 2016 | Read review
“First floor is convenient, but third floor would be more quiet since people aren't walking above you.”
 of 5 bubbles kitnsaly00, 19 Jun 2016 | Read review
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