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Comfort Inn & Suites

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155 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites
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Showing 154: English reviews
Reviewed 17 July 2016

I chose this hotel for several reasons: I wanted something close to the Arch, the Science Center, Union Station, and just close enough to explore the area. Being a teacher and member of MSTA, I also get a discount at Choice Hotels that other hotels don't offer; I enjoy the FREE yummy breakfast that Choice Hotels offer and this hotel...

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Helpful?
1Thank Busyx6
Phyllis D, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your compliments to our breakfast options and service. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Thank you again for your feedback and kind words regarding the five star service and accommodations that you received...

Prairie Village
Reviewed 17 July 2016 via mobile

It's the people at this hotel that make me like it so much. We were greeted at check in by the manager, forgive me but I can't remember her name. She was polite, professional, and got us through the process quite painlessly. We went up to our room, and it was perfect. Spacious and clean, with a nice wide couch...

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2Thank Johnthony
Phyllis D, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We also appreciate your comments regarding the ways that we can improve upon the guest experience in our hotel and we want you to know that the matters you mentioned are being addressed. I have shared your compliments with...

Reviewed 10 July 2016

Every time we come to Saint Louis, we stay here. Though we had a few issues (and had them solved for the most part), I'm going to start with the good stuff. Shnucks and Walmart are legit a five minute walk away, and we tend to love that as we often forget things. The hotel is on the edge of...

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Helpful?
2Thank Vanessa C
Phyllis D, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to share this five star experience with our management, staff, and future guests.Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition.We are so glad that your stay was enjoyable and we look forward to seeing you again.

Reviewed 4 July 2016 via mobile

We went on a holiday weekend and the price was more expensive than normal. The hotel was just okay. It was in a bad part of town, which we quickly figured out. There is a Walmart next to it which is nice. The breakfast was included and the staff was very friendly.

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Helpful?
1Thank Leslie K
Phyllis D, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for your compliments to our staff, hospitality and breakfast layout. I hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our amenities for a true five star experience.

Cahokia, Illinois
Reviewed 15 June 2016

My air conditioner broke down on a Friday afternoon during a long week of a heat wave. Saturday night when I went down the street to get a room and explained my situation, I was given a local rate for the three nights I had to stay till my repairs were done on Tuesday. Never had to use the hotel...

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Helpful?
Thank _kchaput
Phyllis D, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! We look forward to serving you again and giving you another...

Germantown, Ohio
Reviewed 8 May 2016 via mobile

Dirty, room smelled like a sweaty ashtray, parking sucked, shower didn't drain. We were exhausted so we sucked it up, wouldn't stay again. Breakfast and staff were okay. Should have checked the reviews before we stopped. Not up to choice standards at all.....

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Thank David M
Phyllis D, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our survey and share your experience! We strive to ensure that our atmosphere does not equate to a lower standard of cleanliness. We make it a point to ensure that your room smells fresh and is perfectly clean upon arrival and will never translate to a lesser quality of room and service....

St. Catharines, Canada
Reviewed 22 March 2016

This motel provides everything you would want for a comfortable stay. The room was quite ample, the bed, linen, and ambiance was perfect. The hotel is very quiet, offers a pool indoors and exercise room, business room and a hot breakfast in the morning. It also accepts pets.

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2Thank beachslug1
Phyllis D, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you for taking...

Angus, Canada
Reviewed 15 February 2016

Very clean room, and helpful front end staff, we enjoyed our stay , and the hotel was very easy to find just off the highway. the only minus was that there were limited restaurants close by but overall an excellent stay.

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Helpful?
1Thank Jim G
Phyllis D, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We hope to impress you again during your...

Nashville, Tennessee
Reviewed 18 September 2015

My wife and son (two rooms) stayed at the Comfort Inn for one night. We did not have any of the problems noted in some of the negative reviews. In fact, our rooms were attractive, clean, nicely furnished, large and comfortable for the price (considering the rates in nearby hotels). The hot breakfast was on the level of higher priced...

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Helpful?
2Thank David R
Phyllis D, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. I am glad that we were able to meet your...

Dresser, Wisconsin
Reviewed 11 September 2015

Room was below average for Choice Hotels! Dirty carpet, noisy air conditioner. Breakfast area was dirty, sticky tables, filthy trash containers. Business center had equipment that didn't work. Cold food in the breakfast area. There are only fast food restaurants in the area.

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2Thank Larry L
Phyllis D, Guest Relations Manager at Comfort Inn & Suites, responded to this review

I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank you for bringing this matter to our attention and I assure you that we are correcting this...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Comfort Inn & Suites(R) hotel in Cahokia will get you rested and ready for anything. We're merely minutes away from downtown St. Louis, Missouri. You'll find plenty of other sites and activities to explore near our smoke-free leisure hotel in Cahokia, some of which include: Jarrot Mansion Fairmont Park Racetrack Busch Stadium Edward Jones Dome Gateway Arch Anheuser-Busch City Museum We are also close to Scottrade Center, Southern Illinois University, Soulard, Lumiere Place, Laclede's Landing, America's Center and Ballpark Village. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 1607 Pontiac Dr, Cahokia, IL 62206-2541
Region: United States > Illinois > Cahokia
Price Range: $87 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Cahokia
Holiday Inn Cahokia
Comfort Inn Cahokia
Cahokia Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
2 questions
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Madisonville, Kentucky

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure of your travel times before making a reservation.”
 of 5 bubbles 574JohnA, 4 Dec 2016 | Read review
“The suite was worth the extra few bucks, especially when 5 adults got together for socializing.”
 of 5 bubbles rewinc, 3 Oct 2016 | Read review
“I liked our room with 2 queens(bigger) better than our room with one king!”
 of 5 bubbles Busyx6, 17 Jul 2016 | Read review
“Pick the 3rd floor, less children sprinting about”
 of 5 bubbles 71vanessac, 9 Jul 2016 | Read review
“If you value wifi, stick with rooms under with the last two digits under 20.”
 of 5 bubbles 71vanessac, 8 Jul 2015 | Read review
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