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Chicago Marriott Southwest at Burr Ridge

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Traveller (1)
Room & Suite (27)
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Overview
  • Excellent56%
  • Very good19%
  • Average11%
  • Poor3%
  • Terrible11%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Chicago Marriott Southwest at Burr Ridge
Special Offer: Member Rates
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Offers from Chicago Marriott Southwest at Burr Ridge
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (51)
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27
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5
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6
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All reviewsconcierge loungehome away from homeshuttle servicerestaurants and shopsstaying at this hotelgreat hotelpropertylobbychicagosuburbweddingil
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1 - 5 of 49 reviews
Reviewed 3 days ago via mobile

Checked into hotel after a few months staying at a boutique hotel in Chicago. Tried this hotel again. My preferences - as a Marriott member. Away from elevators, quiet room, and based on numerous conversations with hotel staff on previous visits....No Handicap rooms. Checked into...More

Thank Dick S
Response from Sean F, Front Office Manager at Chicago Marriott Southwest at Burr RidgeResponded 2 days ago

Dick S, Thank you for your review. I am sorry to hear that your stay is not going well. I would love the opportunity to speak with you further regarding it. You may contact me at 630-986-4100.

Reviewed 3 days ago via mobile

This appears to be a recently renovated hotel. Our room was clean, decorated in a modern manner and very spacious. Nice tv and bathroom as well. Indoor poor was nice and clean. Water a bit cool but a nice facility. Staff was ok at best....More

Thank BTLew81
Reviewed 1 week ago via mobile

I was not impressed with this property. It wasn’t bad. It just didn’t meet my Marriott expectations. First of all, when I pulled up, looking at the exterior I thought my GPS had misguided me. Then, after several days of traveling and having landed an...More

Thank nrishard
Response from Michelle S, Guest Relations Manager at Chicago Marriott Southwest at Burr RidgeResponded 6 days ago

We're sorry that we didn't meet your expectations. We'd love to speak with you about your stay. Please call and ask for Sean Finnerty, our front desk manager, if you'd like to discuss your experience with us.

Reviewed 4 weeks ago

I could not have asked for a better venue, staff, or food. I had so many guests tell me that it was "THE BEST" wedding food they had ever had. The chicken was so good and the steak melted in your mouth. The staff was...More

Thank April G
Response from JillRinozzi, Director of Sales at Chicago Marriott Southwest at Burr RidgeResponded 2 weeks ago

Mrs. Barron, Thank you for the very nice recap of your wedding weekend. It was our pleasure hosting your delightful family and friends and we are honored that you chose Marriott Burr Ridge for your wedding celebration. Wishing you a lifetime of happiness.

Reviewed 4 weeks ago

Usually a Hilton customer but had to stay here for work. Nice rooms but terrible staff after you getting past the competent front desk. No coffee. Asked the lady preparing to sell coffee in morning for sugar and she complained I was making her late...More

Thank Xoema A
Response from JillRinozzi, Director of Sales at Chicago Marriott Southwest at Burr RidgeResponded 4 weeks ago

Hi Xoema. Thank you so much for sharing your feedback with us. We sincerely apologize that you had an unpleasant experience with our food and beverage operations as well as Housekeeping. We assure you that guest satisfaction is our first priority and we strive to...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 147 - USD 307 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 147 - USD 307 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (1)
Room & Suite (27)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"I only stayed in the presidential it was compt for the wedding and it was wonderful. So much space and the..."
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"ask for upgrade to suite if available"
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"If you need electricity near the bed, check the room before unpacking; still a couple on the punch list."
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"Large rooms with great seating area"
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