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Hotel was great, with clean rooms and lobby. Breakfast was good with variety. Staff was friendly and helpful. Pool area was clean. No issues during stay. Room had large personal refrigerator which was nice to store leftovers.
I stayed two night at this hotel and was pleased with the value and found the hotel to be clean, staff courteous, and a good breakfast. The room was of the older style with the clothes rack small and in a doorless alcove. My main...More
Thank Larry B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Bourbonnais (Kankakee / Bradley)Responded 10 April 2018
Good day Larry B!
Thank you for choosing our hotel for your lodging needs. Your kind thoughts are valued. It is our goal to make each of your stays memorable and I'm glad that we were able to meet your expectations, especially with our accommodating...More
We pulled in later in the evening as we were passing through. We did have a reservation. We wanted to stay outside of Chicago and this hotel fit the bill.
Conveniently located near interstate. The hotel was just fine. Yes it might be an older...More
Thank Kim H
Response from hieteresa, Guest Relations Manager at Holiday Inn Express Bourbonnais (Kankakee / Bradley)Responded 10 March 2018
Thank you for kind words. We are located close to I57 highway.
Holiday Inn Express Staff
Very disappointed with suite. Wasn’t really much of a suite. Couch was old and dirty. Kitchen area was tiny, in room coffee wasn’t much. Lobby coffee was cold, apples were old and mushy. Bed was ok and hotel was quite but halls and lobby area...More
1 Thank FlipOverTheMoon
Response from hieteresa, Guest Relations Manager at Holiday Inn Express Bourbonnais (Kankakee / Bradley)Responded 1 February 2018
I am human this is not a template. Don't insult my apples in lobby I honestly check these every day I work. I make hot coffee every night I work. So I put out hot coffee so I don't Drink alone :). I am sorry...More
The lobby and breakfast areas were clean, open, comfortable and well-lit. The rooms were clean and comfortable, but obviously a little used. Bed lost its support, and toilet flapper didn't like to close. Refrigerator was great, shower worked well, and room was very spacious for...More
Response from hieteresa, Guest Relations Manager at Holiday Inn Express Bourbonnais (Kankakee / Bradley)Responded 29 January 2018
We are currently in process of replacing some mattresses. Not sure which rooms are getting them. I seen new mattresses in our meeting room. I am glad you liked the room. Thanks for posting so I can update on our new improvements. Our owners good...More