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Comfort Inn

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121 Reviews from our TripAdvisor Community

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Showing 120: English reviews
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HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

I had a lot of choices for a three-day stay while attending a conference here. I didn't realize that most of the delegates to this annual conference would stay at this hotel. But I see why they do. From the desk services, to the spacious rooms, to the breakfast, to the cleanliness of the facility overall, to the price compared...

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Helpful?
Thank Dr. Bob D
About Hotel's Favourite Review
Idaho
Reviewed 2 weeks ago via mobile

Room was not all that spacious but clean and had comfortable beds. Thia property had good working laundry machines which was a necessity for me on this trip. The breakfast room staff was exceptional. We were the last ones at breakfast and the staff saw that we were staying back to talk. She came by to turn off the blaring...

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Thank Kenyamite K
Reviewed 3 March 2017 via mobile

My husband and I decided on this hotel because it was the only one in the area that had a pool and whirlpool. When I checked in the lady at the desk was kind of rude. She didn't seem very welcoming. We were told they were completely booked the night before and we wouldn't be able to get into our...

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Thank Bethany A
Chatham, Illinois, United States
Reviewed 29 January 2017

Rude staff. Told guests they could not have a glass of wine in the common area (when they have a bar) and could not have snacks for their kids in common areas. Nowhere is this "rule" posted nor was it stated at check in. Staff response to guests when guest questioned why was "I'm done with you". Guess what? We...

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Thank David R
Terri C, General Manager at Comfort Inn, responded to this review

We spoke on the phone. You shared your comments with me. You might be more comfortable at another hotel.

Reviewed 17 January 2017 via mobile

The hotel itself is sufficient. Clean, spacious rooms, good beds, nice linens. Most of the staff is friendly. But the manager (older lady late 40's - early 50's) needs extra courses on customer service. She is completely rude and has let her "manager" title to go to her head. Bottom line....the cost of the hotel room includes 2 people per...

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1Thank Denise P
Terri C, General Manager at Comfort Inn, responded to this review

Thank you for your phone call of apology. I appreciated it.

Conover, Wisconsin
Reviewed 16 December 2016

We had large and spacious room. Kelly the lady who checked us in was really nice. We asked about places to eat that we could walk to and she suggested a place close by and gave us coupons to use there. Really good food there. The pool was clean and the water was warm. I hate some places where the...

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Helpful?
Thank dmpemt
Terri C, General Manager at Comfort Inn, responded to this review

Really glad you enjoyed your stay!

Newark
Reviewed 20 November 2016

Positives were clean and roomy hallways, coffee available 24/7, free newspapers, refrigerator and microwave in room, coffee in room with free WiFi, nice amenities and nice clean pool and hot tub. Negatives were charging for having safe in the room (they took off the $1.50 fee), and the two pieces of exercise equipment were inoperative. Breakfast was as expected for...

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Helpful?
Thank Lawrence P
Terri C, General Manager at Comfort Inn, responded to this review

We appreciate your comments. We strive to be welcoming, clean and safe to all of our guests.

Weehawken, New Jersey
Reviewed 19 November 2016

I had a business trip in the area, and the host got a nice rate at the Comfort Inn. My main issue with Comfort Inn chain is that the savings is not worth the relinquished comfort. At no point is this negative to the staff of the hotel. They were wonderful and friendly. I've gotten used to a nice sheet,...

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Thank psudino
Terri C, General Manager at Comfort Inn, responded to this review

The water pressure and comfort of our beds are based on individual preference. The vast majority of our guests are very pleased with the accommodations. We are all fortunate to live in a nation of choices. We wish you would try us one more time, but understand it is your decision to make.

Saint Louis, Missouri
Reviewed 17 November 2016

After the initial couple of turns off of Highway 50 to get into "hotel row" it was easy to find. Plenty of free parking directly in front of this 3 story hotel. Lobby area if bright and squeaky clean and I was immediately greeted by Joe, the night manager. He was friendly, courteous, and helpful. My room was on the...

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1Thank pagmeister
Terri C, General Manager at Comfort Inn, responded to this review

We really appreciate nice, kind guests such as your self. Thank you for taking the time to write your comments. I am a bit late in the reply but this is still a heartfelt sentiment from all of us.

Okemos
Reviewed 25 September 2016

I believe this was a former motel by a different name. Its just a tired motel that is trying to maintain decent surroundings. Rooms are acceptable but not quality. This is a budget motel. Bathroom--room 317 is for short people. The shower is short and very small. Bed was comfortable. Food was acceptable. Manager was pleasant and helpful. Receptionist did...

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Helpful?
Thank Dennis S

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just off I-57 at exit 315, conveniently located next to Northfield Shopping Mall. Monday through Thursday complimentary drink coupons given to Tucci's Fine Italian restaurant! The Legends Sports Center, Kankakee River State Park, Splash Valley Water Park, Exploration Station for Children and Olivet Nazarene University home to the Chicago Bears training camp are just a few of the many visitor sites to enjoy. ... more   less 

Additional Information about Comfort Inn

Address: 1500 Illinois Highway 50, Bourbonnais, IL 60914 (Formerly Americas Best Inns & Suites Bourbonnais/Kankakee)
Region: United States > Illinois > Bourbonnais
Price Range: $114 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Americas Best Inns And Suites Bourbonnais/Kankakee
Americas Best Inns & Suites Bourbonnais/Kankakee Hotel Bourbonnais
Lees Hotel Kankakee
Lees Hotel Bourbonnais
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Questions & Answers

Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a big room, the king size room upstairs on the front side of the building is huge.”
dmpemt, 15 Dec 2016 | Read review
“Check to make sure shower is big enough.”
413denniss, 24 Sep 2016 | Read review
“Elsewhere... for better value.”
Milestogo481055, 22 Aug 2016 | Read review
“The rooms are all good but we like it close to the front desk for better wifi and close to ice and ect.”
atlee2, 14 Oct 2015 | Read review
“Stayed one night on the ground floor and it was quiet.”
98craigr, 30 Jun 2015 | Read review
5 of 5