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Extended Stay America - Bloomington - Normal

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Traveller (15)
Room & Suite (13)
Dining (1)
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Overview
  • Excellent33%
  • Very good16%
  • Average16%
  • Poor16%
  • Terrible19%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Family Rooms
Kitchenette
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (126)
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LanguageEnglish
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1 - 5 of 126 reviews
Reviewed 6 days ago

I recently stayed here for two nights. I used a Priceline Express deal, so it was a surprise to see where I would end up. For being a 2.5 star (on Priceline) I knew it would be exactly what I was used to, but I...More

Thank Mo F
Response from 00esa, Manager at Extended Stay America - Bloomington - NormalResponded 5 days ago

Thank you for choosing Extended Stay America. We are pleased to know you liked certain aspects of our hotel and that our friendly staff made your stay an enjoyable one. However, we are sorry we missed meeting some of your expectations. As we are extended...More

Hotel's Favourite
Reviewed 31 December 2017

I would recommend staying at Extended Stay. I was no disturbance and I had a pleasant stay. I grab and go breakfast and the kitchen really helped me. The TV Channels could have been more. The transactions were transparent

Review collected in partnership with Extended Stay
Thank Deepaknemo
Response from 00esa, Manager at Extended Stay America - Bloomington - NormalResponded 31 December 2017

Thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was enjoyable. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management

Reviewed 22 March 2018

Hairs on the sheets and on bathroom towels (NOT MINE). Relocated to another room. Second room cleaner than the first but still didn't feel clean. Beds were uncomfortable. Hotel didn't have breakfast and location wasn't very good. Used directions from website and ended up on...More

Thank 339eugenew
Response from 00esa, Manager at Extended Stay America - Bloomington - NormalResponded 23 March 2018

Thank you for reviewing us. We're sorry you experienced so many difficulties in your room and regret the inconvenience caused. You deserved a clean, comfortable and stress-free stay, and we are sorry we did not live up to your expectations in regard to our beds....More

Reviewed 10 February 2018

Motel was in disrepair and filthy. Staff uncooperative. Dried food in kitchen area upon check in. Staff refused to clean or grant a new room. Curtain rod fell off of window. Was offered a screwdriver after informing the front desk. Desk clerk couldn't be bothered...More

Review collected in partnership with Extended Stay
Thank T4992ZXgaryd
Response from 00esa, Manager at Extended Stay America - Bloomington - NormalResponded 11 February 2018

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Reviewed 29 January 2018

Rooms were very clean and staff was very friendly - much more than I was expecting! We arrived pretty late (3AM) and I had asked for a late check out. Though it was tight and they were pretty booked up, they happily allowed it.More

Review collected in partnership with Extended Stay
Thank Michael N
Response from 00esa, Manager at Extended Stay America - Bloomington - NormalResponded 30 January 2018

Michael, thank you for being our guest at Extended Stay America. We are thrilled to read you had an excellent stay with us and liked your clean room along with the service provided by our entire staff. Your compliments will be shared with all our...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 61 - USD 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 61 - USD 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (13)
Dining (1)
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Room Tips
"Go somewhere else"
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"Request a room in the front which appears to be the rear. The rear of the building sits just off of the..."
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"The elevators are noisy. Extended stays attract a lot of construction workers. If you are not comfortable..."
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"Don't stay here!"
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