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Country Inn & Suites By Carlson, Chicago O'Hare South

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538 Reviews from our TripAdvisor Community

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Showing 517: English reviews
NEW YORK, United States
1 review
Reviewed 5 days ago NEW

very good customer service. front desk people were very nice. breakfast staff i very friendly. room service staff was good also. only problem was of parking but that is understandable as due to construction going on. overall i was very satisfied.

Review collected in partnership with Country Inns & Suites By Carlson

Thank samirs979
New York City, New York
2 reviews
Reviewed 5 days ago NEW

What was great was the housekeeping staff, who we tipped each day as they were friendly and helpful. Not great: staff at the front desk were often downright rude to us, and to each other -- shockingly so. I can only imagine that they've developed that style of communication over time due perhaps to some troublesome guests? As we were... More 

Thank ScrappyTraveler2016
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Chicago O'Hare South, responded to this review

Thank you for taking the time to share your feedback. We are pleased to hear you were happy with the service you received from the housekeeping staff. We apologize for the dissatisfaction you experienced with the overall condition of the hotel and the service you received from the front desk staff. Your feedback will help us prevent issues such as... More 

Harrisburg, PA
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

We needed a hotel close to O'Hare airport due to flight cancellation. A flexible and efficient airport shuttle was critical. This hotel had a free 24/7 shuttle available, which was an easy 15-20 minute distance - very reasonable for the traffic area around O'Hare. Price was a little cheaper and a relative good deal compared to other hotels nearby.

Thank tonyref1
1 review
Reviewed 3 weeks ago via mobile

My wife and I had an overnight stay at this hotel, and it was a very enjoyable stay. The front desk clerk was pleasant and helpful (she even upgraded our room for our anniversary), the room was spacious and clean, and breakfast the next day was very good. Upon returning home, I realized I had left my CPAP machine in... More 

Thank Bryan F
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Good rooms, ok breakfast, great swimming pool and Jacuzzi. But be warned, the hotel is a long way from Chicago O'Hare Airport, even allowing for the free shuttle service, it only runs once an hour and you'll need to call in advance.

Thank Geezer50

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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Chicago O'Hare South

Address: 777 E Grand Ave, Bensenville, IL 60106-3435
Region: United States > Illinois > DuPage County > Bensenville
Price Range: $105 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Chicago O'Hare South 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Country Inn And Suites o`Hare South
Country Inn & Suites o`Hare South Hotel Bensenville
Country Inn Bensenville
Bensenville Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Chicago O'Hare South staff and other travellers.
4 questions
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Des Moines, Iowa
La Crosse, WI

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Questions? Get answers from Country Inn & Suites By Carlson, Chicago O'Hare South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on a the highest floor ( 3 )”
 of 5 bubbles Geezer50, 8 Nov 2016 | Read review
“Refrigerators are available. I am diabetic so I need something to keep my insulin in and it was nice to have the fridge.”
 of 5 bubbles Nanzi69, 29 Oct 2016 | Read review
“A good room would be at another hotel”
 of 5 bubbles dcurran52203, 28 Oct 2016 | Read review
“Do not stay on 2nd floor above entrance, very noisy.”
 of 5 bubbles 79joycem, 24 Oct 2016 | Read review
“Upper floor rooms are most quiet, away from the lobby.”
 of 5 bubbles DebHale, 26 Jul 2016 | Read review
5 of 5
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