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Hilton Garden Inn Chicago Midway Airport

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Hilton Garden Inn Chicago Midway Airport
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439 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chicago Midway Airport
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Showing 438: English reviews
BOURBONNAIS
Reviewed 22 June 2016

We have stayed here many times the past few years and this year we will stay 5 times. This location is very clean and has a convenient prompt shuttle. The personal customer service at the front desk is wonderful. Thank you, Paris. Coffee or lemonade and cookies are an added amenity.

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Helpful?
Thank tplannerBourbonnais
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Guest, Thank you for sharing your experience, it is great to see that we are able to meet and exceed your expectations during your visits with us. It is our Promise to ensure your satisfaction and have done so with you. We truly appreciate your patronage and hope to have you back in the future. You Can Count On...

Reviewed 21 June 2016 via mobile

I was in Chicago for work and was put up at this hotel. Upon my arrival around 1:30am I was greeted by a gentleman (missed his name) who provided wonderful customer service. He was also there the next night and warmly greeted me again. I only had one minor hiccup during the stay that I did find slightly concerning though....

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Helpful?
Thank Melissa H
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Melissa, Thank you for sharing your experience with us. I am glad to see that we were able to meet your expectations, please be assured that the security of our Guests and Team Members is the most important and I will be sure to take immediate actions to ensure your experience from reoccurring in the future. We appreciate your...

Turners, Missouri
Reviewed 19 June 2016

The Hilton Garden Inn has a friendly staff & nice, clean rooms. If you stay at the Hilton Garden Inn you must try their dinner menu. They have an excellent chief. Their breakfast is also very good, prepared to one's liking and plenty of verity.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank DenverVisitOr2014
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Guest, Thank you for sharing the experience of your stay with us. I am very happy to hear that we were able to meet and exceed your expectations. We truly appreciate your patronage and hope to have you back when your travels bring you back to the Midway area. You Can Count On Us! With Kindest Regards, Maria Hernandez

Chicago, United States
Reviewed 14 June 2016

Jasmine provided excellent customer service in a time of need and provided the service that I needed. All of the front desk assistants were very helpful and provided service with a smile always. Job well done. thank you.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Selina E
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Selina, Thank you for taking the time to share your experience with us. I am very happy to see that Jasmine and the Team were able to meet your expectations as it is our Promise to do so! I will be sure to pass along your satisfaction as we always enjoy celebrating the great service that we provide. We...

Overland Park, Kansas
Reviewed 14 June 2016

This is an exceptional hotel with very attentive staff. Breakfast was great. It has one of the largest and best kept Excercise facility that I've experienced. I've stayed at most of the hotels in this complex...this is the best. It made a trip very enjoyable.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank michaelsL6213ZE
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Michael, Thank you for taking the time to share your experience. I am happy to see that we were able to meet and exceed your expectations as it is our Promise to ensure your satisfaction. We truly appreciate your patronage and hope to have you back in the future. You Can Count On Us! Kindest Regards, Maria Hernandez General...

mountainside nj
Reviewed 14 June 2016

I can't say enough good things about this hotel. We stayed here for the weekend (3 rooms, 9 people) for my daughter's graduation and it was wonderful. The staff let us check in at 11:30am because the rooms were available, which was a tremendous help with our tight schedule. The rooms are great, the lobby is beautiful, and there is...

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Helpful?
Thank elliep184
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear elliep, Thank you for sharing your experience with us. I am very happy to see that we met and exceeded your expectations during your time with us. It is our promise to ensure our guests satisfaction and we have met that goal with you! We truly appreciate your patronage and enjoyed your visit and hope to have you back...

Reviewed 9 June 2016

I am hugely disappointed with the service. A few things such as, Coffee machine not working in the room, Hair dryer not working in the room, Luggage rack broken, Breakfast was not complimentary Overall the customer service was poor. This stay really made me think If having gold membership with Hilton is anything worth keeping it.

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Helpful?
Thank Ram K
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Ram K; Thank you for sharing the experience of your recent stay with us. I truly apologize that we were not able to meet your expectations, your feedback assists us with continuous improvement on service and product for our guests. We appreciate your patronage and loyalty to the Hilton Family and hope that you will give us the opportunity...

Louisville, Kentucky
Reviewed 8 June 2016

Took trip to soilder field for the copa america avg hotel too much noice outside but due to train and airport overall good hotel grate staff breakfast too expensive and when called over the phone parking was told was 15 and when got to the hotel said 20

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Carla G
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Carla, Thank you for taking the time to share your experience. I apologize that we were not able to meet all of your expectations during your visit. Your feedback is important to us as it assists us with continous improvements. We truly appreciate your patronage and hope you reconsider us in your future travels to the Midway Area. You...

Granger
Reviewed 6 June 2016

Had a very early flight from Midway and wanted to stay close to the airport. Am a Hilton Honors Member and chose the Hilton Garden Inn near the airport. Hotel was very clean, workers were very pleasant, and short free shuttle ride to the airport was easy. Would recommend others to stay at this property.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dave P
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear David, Thank you for sharing feedback of your stay with us. It was a pleasure having you with us and appreciate your patronage. I am very happy to see that we were able to meet your expectations as it is our Promise to ensure your satisfaction. We hope to have you visit in your future travels. You Can Count...

Broadview Hts, United States
Reviewed 3 June 2016

The overall stay was positive. The Staff was Excellent and went way above and beyond to provide a great experience. There were no negatives but the facilities were not as good as the staff and I could only rate them to be very good.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Craig P
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Craig, Thank you for taking the time to share your experience with us. I am happy to see that we were able to meet your expectations as it is our Promise to ensure your satisfaction. We truly appreciate your patronage and hope to have you back in your future travels. You Can Count On Us! With Kindest Regards, Maria...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Hilton Garden Inn Chicago is warm and inviting, yet elegant and functional, the best among Chicago Midway hotels. Featuring deluxe guest rooms and suites, our hotel offers one or two beds, an oversized work desk with an ergonomic chair, desk level outlet, and two phones each with a data port. Our spacious rooms and suites support all of your business needs with complimentary high-speed Internet access and secure in-room printing to the business center. Each of our Midway Airport accommodations feature a hospitality center that includes a microwave, coffee maker, and refrigerator. Basic at home amenities include 27" flat screen televisions, iron/ironing board, hairdryer, and laundry services. All guests can take advantage of our complimentary self-service business center with copier, fax, and computer, indoor heated pool, whirlpool, and fitness center. Complimentary shuttle available 24-hours to Midway Airport. ... more   less 

Additional Information about Hilton Garden Inn Chicago Midway Airport

Address: 6530 S. Cicero Avenue, Bedford Park, IL 60638
Region: United States > Illinois > Bedford Park
Price Range: $176 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago Midway Airport 3*
Number of rooms: 174
Reservation Options:
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Also Known As:
Hilton Garden Inn Chicago Midway Airport Hotel Bedford Park
Hilton Garden Inn Bedford Park
Hilton Bedford Park
Bedford Park Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago Midway Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chicago Midway Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for away from elevator but all they had was elevator lobby...was still quiet!”
 of 5 bubbles KABigBlue, 21 Nov 2016 | Read review
“Get a room on the SOUTH side if you don't want to look at the roof over the front!”
 of 5 bubbles O2507YEdavidn, 24 Sep 2016 | Read review
“Very close to Midway”
 of 5 bubbles 357KevinH, 10 Aug 2016 | Read review
“Room 243 was fine, quiet and clean; we left around 6:00 A.M. to the airport.”
 of 5 bubbles claudiao89, 28 Jul 2016 | Read review
“Higher floors provide a view of the skyline and busy Midway airport.”
 of 5 bubbles GG579, 17 Jul 2016 | Read review
5 of 5