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Quality Inn & Suites

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Traveller (25)
Room & Suite (33)
Dining (5)
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Overview
  • Excellent36%
  • Very good41%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (324)
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Traveller rating
117
124
46
18
13
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LanguageEnglish
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117
124
46
18
13
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All reviewsroom was cleanchoice hotelsstayed in buildingwafflesmorning breakfastfront desk staffbaconincluded breakfastindoor poollots of restaurantswould stay againnice breakfastroad tripcookiestwo queen bedsin townstaff was friendly
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11 - 15 of 318 reviews
Reviewed 30 December 2017

We had a few problems. Multiple trips to reset the key cards. We are experienced travelers who know to keep them away from cell phones, or anything magnetic. The heater in the room didn't work. The staff attempted to reset. After an hour, still no...More

Thank C3Boots
Response from Ruth T, General Manager at Quality Inn & SuitesResponded 3 January 2018

Thank you for taking time to fill this out. Let me apologize for the items not to be working and up to our expected standards. I will get with my staff to make sure this doesn't happen again.

Reviewed 29 December 2017 via mobile

Cons— It was in poor repair, from the front door to the room. One of the key cards didn’t work, even after multiple reprogrammings. The drain stoppers (in both sink and tub) would not allow water to drain and had to be pulled up by...More

Thank Rebecca C
Response from Ruth T, General Manager at Quality Inn & SuitesResponded 3 January 2018

Thank you for taking the time to submit this review I do appreciate my guests when they fill these out so I know what to work on to make it better for my guests. I am sorry that the room was not cleaned to my...More

Reviewed 20 December 2017 via mobile

Had room with difficult TV. Not a at all user friendly. Could not call desk cause phone was dead. Shower handle spun with no stop. Breakfast and staff were 5star. Furnishings and carpet definitely need upgrade.More

Thank Jlm M
Response from Ruth T, General Manager at Quality Inn & SuitesResponded 3 January 2018

I do apologize that you had that many issues during your stay thank you for letting the desk know of these issues upon your check out. Maintenance was able to get the items you listed fixed. Thank you for staying we hope to see you...More

Reviewed 29 October 2017

Very nice people at the front desk, incredibly comfortable beds, and very clean room. Quiet room, and it's awesome they allow pets, especially for so cheap. Have stayed here once before, would stay here again in a heartbeat.

Thank Tess G
Response from Ruth T, General Manager at Quality Inn & SuitesResponded 3 January 2018

Thank you very much for the wonderful review! I am thrilled to hear that you enjoyed your stay :) Safe travels!

Reviewed 26 October 2017

Overall, we had an OK stay at the Quality Inn and Suites in Twin Falls. We spent one night on our way to Yellowstone. The room was clean and we got a decent rate. The breakfast bar in the morning was actually pretty good. The...More

Thank Marshall W
Response from Ruth T, General Manager at Quality Inn & SuitesResponded 3 January 2018

I do apologize that you were placed in my other building with no elevator the desk is supposed to ask questions and let the guests know the placement of the rooms so if needed we can move to main building or upgrade to ground floor....More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Self-Serve Laundry
Breakfast Available
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 76 - USD 122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Twin Falls
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 76 - USD 122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Twin Falls
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (25)
Room & Suite (33)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
26 June 2017|
Answer
Response from nanaof1boy3girls | Reviewed this property |
I don't know, I would would call the hotel directly
0
Votes
Brian M
14 April 2017|
AnswerShow all 5 answers
Response from Lisa E | Reviewed this property |
Call hotel
0
Votes
Sandi S
23 February 2016|
AnswerShow all 6 answers
Response from Jlm M | Reviewed this property |
yes
1
Vote
Room Tips
"If you want to swim, choose a different hotel."
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"Get a room in building A, main building, where breakfast area is."
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"Building B had no elevator so request ground floor or building A if heavy luggage or you have difficulty with..."
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"I would stay here in a heart beat."
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