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BEST WESTERN PLUS University Inn

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669 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS University Inn
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Showing 668: English reviews
Seattle, Washington
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 May 2016

I have never been treated so well and had such a nice experience at a hotel than University Inn in Moscow ID, I had a handicapped room that was very conveniently located close to the breakfast room and lobby. The walk-in/roll-in shower was easy to use and the room was spacious. The food and drinks at the lunge/bar were excellent.... More 

Review collected in partnership with Best Western

Helpful?
Thank OSageOne
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Thank you OSageOne for your kind review! We hope to see you again soon and to continue making your experiences with us nothing but great! Sincerely, Your friends at Best Western Plus: University Inn More 

Lava Hot Springs, United States
2 reviews
Reviewed 9 May 2016

Wonderful stay for business or leisure. Great staff and great food, everything we tried in the restaurant or in the conference was tasty. Great location for shopping the mall or some snacks for you room. I have neck issues so the pillows didn't work out for me as well. The carpets need cleaning but I would stay here again.

Review collected in partnership with Best Western

Helpful?
Thank Mark L
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Mark L, We are beyond pleased to see that everything from our location to tasty food throughout the hotel made your experience wonderful! Thank you for your feedback regarding the carpets. Next time you visit us, please let us know what type of pillow you prefer and we'll be happy to switch out our regular ones for your stay.... More 

Cottonwood Idaho
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 9 May 2016

Stayed here while attending a conference that also took place at the Best Western Plus University Inn. Meeting rooms comfortable, quiet as was my sleeping room. Very quiet. Heat/air conditioning easy to operate. Satisfied.

Review collected in partnership with Best Western

Helpful?
Thank FrancesinIdaho
A TripAdvisor Member
Reviewed 9 May 2016 via mobile

Thick concrete walls made a very quiet night. Very friendly, attentive staff. Free breakfast was very well attended and staffed. If you are Vandals or Coug family, then you know to get early reservations for any event weekends. Make this your home. I'll be back!

Helpful?
Thank A TripAdvisor Member
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Thank you for taking the time to write a review of our hotel! We are happy to see that you enjoyed your stay with us and appreciate the compliments. We work diligently to provide only the best, in customer service and guest amenities, throughout the hotel. We look forward to your future stays with us! Sincerely, Jacky Vazquez Rooms Division... More 

Level Contributor
4 reviews
Reviewed 4 May 2016

Carpet needed cleaning. Room cleaning staff not very friendly. Phone broken in room. Breakfast was decent and was very well stocked, no product ran out. Signage not super visible out front, passed hotel almost every time I drove back to hotel. Front desk staff helpful and friendly.

Review collected in partnership with Best Western

Helpful?
Thank 283ginaf
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear 283ginaf, Thank you for taking the time to write a review of our hotel. I apologize that your stay with us did not exceed your expectations. Our #1 priority is 100% guest satisfaction and would like for you to give us a second chance. Please contact me at 208.882.0550 EXT 307 so we can find a remedy to your... More 

Genesee, United States
2 reviews
Reviewed 2 May 2016

My family has stayed at the University Inn Best Western primarily to enjoy the pool facilities on and off for many years. They have made many changes to the hotel in the past decade, most of which are good for business travelers, but which do not increase the value of the hotel as a family destination. The pool, in specific,... More 

Review collected in partnership with Best Western

Helpful?
Thank Katherine O
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Katherine O, Thank you for writing a review of our hotel. We apologize that our pool cleanliness and sauna/hot tub functionality did not meet your expectations. The issue has been brought up to our maintenance crew. Nothing has changed regarding the up keep of the area regarding cleanliness and maintenance but we will be using the feedback you gave... More 

Mountlake Terrace, WA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 May 2016

All of the staff at the front desk that I interacted with were quite friendly, helpful and personable. The wait staff in Seasons took great care to see to it that our guests were well attended to. Jenni Travis and her catering crew did an exceptional job. Housekeeping went out of their way to see to our needs and whims.... More 

Review collected in partnership with Best Western

Helpful?
1 Thank James F
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear James F, Thank you for staying with us and taking the time to write a review of our hotel! Our staff is certainly a one-of-a-kind and we're pleased to see that all around, from the front desk to housekeeping, maintenance, our Seasons staff and catering crew all did an amazing job and provided you with only the best of... More 

Boise, Idaho
Level Contributor
72 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 30 April 2016 via mobile

This is a great hotel for a quick overnight stay. We came to attend an event at the U of I, so we weren't in the hotel much. We arrived relatively late. We were tired and hungry. We were warmly greeted by both the staff and the freshly baked cookies! It was a treat, as most hotels don't usually have... More 

Helpful?
Thank WanderEat
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear WanderEat, Thank you for taking the time to review our hotel! We are pleased to see that you enjoyed our hotel from the parking, to our delicious cookies, comfortable rooms and great staff. We hope to see you again soon! Sincerely, Jacqueline Vazquez Rooms Division Manager More 

Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 April 2016

It's been several years since I stayed at the BW Plus University Inn and had passed it the first time on Pullman Road since I didn't recognize it. They had a major face-lift and this truly looks like (is) a full service resort. The staff was gracious in finding the perfect room despite coming in very early. The food was... More 

Helpful?
Thank csugiyam2016
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear csugiyam2016, Thank you for kind words. We are happy that you chose to stay with us and that our facility upgrades were to your liking. Everything from our restaurant, to our kind staff, the food we serve and amenities we offer, is done with our guests experience in mind and hope that it is nothing but the best. We... More 

Gooding, United States
1 review
Reviewed 29 April 2016

Great place to stay if you have family or a student attending the university. The younger siblings love being so close to big bro at the University and enjoy the pool and warm yummy breakfast! Thank you for a great stay! Hope to stay for here for the next few years.

Review collected in partnership with Best Western

Helpful?
Thank Cheryl M
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Cheryl M, Thank you for staying with us. We're pleased to see that your family thoroughly enjoyed our pool, breakfast and overall stay with us. We look forward to welcoming you for the years to come. Sincerely, Jacqueline Vazquez Rooms Division Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Business and leisure guests alike will love staying a the centrally located and newly renovated BEST WESTERN PLUS University Inn - situated just minutes away from Pullman, Washington and Moscow's historic downtown, which makes it perfect for visiting both the University of Idaho and Washington State University. ... more   less 

Additional Information about BEST WESTERN PLUS University Inn

Address: 1516 Pullman Road, Moscow, ID 83843
Region: United States > Idaho > Moscow
Price Range: $126 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS University Inn 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Best Western Plus University Inn Moscow Pullman Hotel Moscow
Best Western Moscow
Moscow Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS University Inn staff and other travellers.
2 questions
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Brooklyn, New York
6 months ago
Missoula, Montana
over a year ago

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Questions? Get answers from BEST WESTERN PLUS University Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from the pool rooms”
 of 5 bubbles cheezemaker, 21 Sep 2016 | Read review
“Rooms facing the court yard offer a nice view of the grass area and pool”
 of 5 bubbles 2012StepM, 25 Jul 2016 | Read review
“Try to get a room near the pool. :)”
 of 5 bubbles 454emilyannek, 19 Jul 2016 | Read review
“we had two rooms side by side where the doors in-between could be opened”
 of 5 bubbles dltaylor5, 13 Jun 2016 | Read review
“Ask for the quietest room available and they will try to accommodate!”
 of 5 bubbles csugiyam2016, 29 Apr 2016 | Read review
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