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Shilo Inn Suites Hotel - Idaho Falls

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Shilo Inn Suites Hotel - Idaho Falls
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318 Reviews from our TripAdvisor Community

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There are newer reviews for Shilo Inn Suites Hotel - Idaho Falls
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Showing 304: English reviews
Boise, Idaho
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 March 2016 via mobile

I've stayed at the Shilo many times. Richard, Sharon Jake, and Jewell always go beyond my expectations. I don't mind passing by other hotels in the area, because I know I'll be taken care of. The rooms are clean and comfortable, and the restaurant has great food. Affordable excellence for sure.

Helpful?
Thank Mikebreezy
ShiloHotels, Manager at Shilo Inn Suites Hotel - Idaho Falls, responded to this review

Dear Mikebreezy, Thank you for reviewing your recent stay with us. We are glad that your Shilo experience exceeds your expectations and that our Shilo hospitality has made your stays enjoyable. Regards, R. Andersson – General Manager More 

Springville, Utah
Level Contributor
10 reviews
5 hotel reviews
Reviewed 7 March 2016

We were very disappointed with our stay at Shilo Inn in Idaho Falls. First, our room was not cleaned very well. We found 4 cheese crackers on the floor of the bathroom, nail clippings near the bed, food stains on the walls. The pool was FREEZING and it had tiles that had fallen off without being replaced. There room had... More 

Helpful?
Thank Heather M
ShiloHotels, Manager at Shilo Inn Suites Hotel - Idaho Falls, responded to this review

Dear, andeshm, Thank you for taking the time to review your recent stay with us. I apologize for the issues you had during your stay. I have brought these to the attention of each department to ensure they rectified and don’t happen again. Regards, R. Andersson – General Manager More 

Travellers are raving about these Idaho Falls hotels

Bozeman, Montana
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 March 2016

This hotel is on the Snake River with a wonderful paved trail along it. One can go a short ways or for a longer walk, and the Canada geese and falls were a delight. Our room was huge! The breakfast, included, was quite good with eggs, potatoes, cereals, etc and we ate in the dining room overlooking the river. The... More 

Helpful?
Thank Rebecca1384
ShiloHotels, Manager at Shilo Inn Suites Hotel - Idaho Falls, responded to this review

Dear Rebecca1384, Thank you for reviewing your stay with us. I was made aware of the issues and made sure to address them with the departments and get them rectified. We are glad you enjoyed your stay. Regards, R. Andersson – General Manager More 

Bountiful, Utah
1 review
Reviewed 28 February 2016

This is the first time i've ever had such a horrible and unpleasant stay in a hotel. Long story short, make sure they don't involve you in a IDENTITY THEFT situation, where no one will take responsibility for such a terrible mistake. Be aware that if you face a serious problem like this ever, the hotel staff is going to... More 

Helpful?
Thank DanMau1982
ShiloHotels, Manager at Shilo Inn Suites Hotel - Idaho Falls, responded to this review

Dear DanMau1982, I apologize for the issue that occurred during your stay. A new employee made a mistake and informed me of what happened. It was my decision to involve the authorities to make sure this was not an identity theft issue and to protect our guests. Regards, R. Andersson – General Manager More 

Baker City
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 February 2016

Room was spacious and bed comfortable. The additional $20 for the River view is kind of a joke in the winter as you could not really see much. The bathroom was grimy and was in need of a serious deep clean. Staff was friendly.

Helpful?
Thank MRRPN
ShiloHotels, Manager at Shilo Inn Suites Hotel - Idaho Falls, responded to this review

Dear MRRPN, Thank you for taking the time to review your stay with us. We are in the process of deep cleaning all our rooms and hope your next stay will be better. Regards, R. Andersson – General Manager More 

Idaho Falls, Idaho
1 review
Reviewed 15 February 2016 via mobile

I've had the best hotel experience to date at the Silo Inn. The highlight is the staff. They are not only professional and courteous, but they have made me feel so welcome- just like family. Loretta and Scott, Lacey and Ben have made my stay so pleasant, I will forever remember their extraordinary kindness. Thank you! Sincerely, George Vondruska

Helpful?
Thank George V
ShiloHotels, Manager at Shilo Inn Suites Hotel - Idaho Falls, responded to this review

Dear George V, Thank you for taking the time to review your stay with us. We love to hear that our Shilo Team goes above and beyond to make our guests’ stay more enjoyable. We try to make our Shilo Hospitality unique to each guest. We hope to welcome you back for future stays. Regards, R. Andersson – General Manager More 

Level Contributor
3 reviews
Reviewed 12 February 2016 via mobile

We've stayed here multiple times and it usually is okay. But I am very disappointed in this stay. The hot tub is growing green yuck! The pictures do NO justice and my room wasn't exactly clean. The 3rd picture shows the dirty tray my coffee pot was on. I got a room overlooking the river on the bottom floor. The... More 

Helpful?
Thank 452BO777
ShiloHotels, Manager at Shilo Inn Suites Hotel - Idaho Falls, responded to this review

Dear 452BO777, Thank you for reviewing your stay with us. I apologize that your stay was not up to our Shilo standards. The pool and spa were drained and deep cleaned during this past weekend. The other issues you mentioned have been brought up to the attention of our department managers and are being rectified. Regards, R. Andersson – General... More 

Denver, Colorado
1 review
Reviewed 9 February 2016

I was recently in Idaho Falls for a family funeral. Tough time. But a house keeper @ Shilo Inns, LAINA, was so helpful and kind with assisting us. I was looking for a place to rent a wheelchair and she went out of her way to look for resources. Good folks. This is a place with character and history.

Helpful?
Thank Debbie C
ShiloHotels, Manager at Shilo Inn Suites Hotel - Idaho Falls, responded to this review

Dear Debbie C, Thank you for reviewing your recent stay with us. We are glad that Laina went above and beyond to make your stay more enjoyable and exemplified our Shilo Hospitality. We hope to welcome you back as a guest. Regards, R. Andersson – General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 February 2016 via mobile

We decided to spend super bowl at the shilo. Thought it would be nice for the kids n gran kids to be able to swim n relax while we watched the game. The pool bathrooms were disgusting..garbage over flowing. A dirty adult diaper next to the toilet. Pool was cold and the hot tub was Luke warm. Cold enough my... More 

Helpful?
1 Thank Kristal B
ShiloHotels, Manager at Shilo Inn Suites Hotel - Idaho Falls, responded to this review

Dear Kristal B, Thank you for reviewing your recent stay with us. I want to apologize for the condition of our facilities this past weekend. This is definitely our or Shilo standard and these issues will be addressed with every department. Regards, R. Andersson – General Manager More 

Idaho Falls, Idaho
1 review
Reviewed 31 January 2016 via mobile

I really enjoyed my time here Richard at front desk is very friendly and was great help to me he made the stay very welcoming. I would recemend this hotel to everyone the rooms are very clean and if you need anything they are willing to help. Everyone here is very welcoming and there food is great. Best hotel I... More 

Helpful?
Thank Kyle A
ShiloHotels, Manager at Shilo Inn Suites Hotel - Idaho Falls, responded to this review

Dear Kyla A, Thank you for reviewing your stay with us. We are glad you enjoyed your stay and that the staff made your stay memorable. Regards, R. Andersson – General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
When your plans take you to the breathtakingly beautiful Idaho Falls, be sure to stay at the full service Shilo Inns Suites Hotel. Some of the 161 spacious guestrooms and suites overlook the picturesque Snake River. Guests of the hotel are within easy walking distance to the falls and downtown. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 

Additional Information about Shilo Inn Suites Hotel - Idaho Falls

Address: 780 Lindsay Blvd, Idaho Falls, ID 83402
Region: United States > Idaho > Idaho Falls
Price Range: $108 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shilo Inn Suites Hotel - Idaho Falls 2.5*
Number of rooms: 162
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Also Known As:
Shilo Hotel Idaho Falls
Shilo Inn Idaho Falls
Idaho Falls Shilo Inn
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Questions & Answers

Here's what travellers have asked, with answers from Shilo Inn Suites Hotel - Idaho Falls staff and other travellers.
1 question
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St. George, Utah

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Questions? Get answers from Shilo Inn Suites Hotel - Idaho Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the river.”
 of 5 bubbles R8748NXstevem, 8 Oct 2016 | Read review
“The rooms with the balconies have a beautiful view.”
 of 5 bubbles mac1961, 26 Sep 2016 | Read review
“Room next to the fire exit would be nice for easy access to the car.”
 of 5 bubbles HankH611, 2 Sep 2016 | Read review
“Insist on a clean room if your room is dirty. Bring your own pillows, if possible.”
 of 5 bubbles Boisegal1985, 24 Aug 2016 | Read review
“Suite is huge”
 of 5 bubbles Palinkas, 21 Aug 2016 | Read review
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