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Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

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#13 of 33 Hotels in Valdosta
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Valdosta West - Mall Area
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203 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Valdosta West - Mall Area
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Showing 203: English reviews
Reviewed 27 August 2016 via mobile

The mattress was uncomfortable, they really need to change it. The sheets seemed clean but were very worn and kept coming off mattress. The pillows were very worn. I would not stay at this hotel again until they remodel. This hotel definitely was not up to the standards of other Holiday Inns I have stayed before.

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Helpful?
Thank Lyd12on
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

I am very sorry that your time at our hotel was not extraordinary, and I apologize for not providing a great night's rest. We are a relatively new property, but I will put our housekeeping team on full alert for any worn sheets or pillows they come across. If you allow us to serve you again, please know we have...

Louisville, Kentucky, United States
Reviewed 24 August 2016 via mobile

This was a stop and stay for the night on our way to Bonita Springs, FL from Louisville, KY. Great midway point. We enjoyed our nice sized room and the nice size TV. I hate hotels that still have 32 inch TVs and smaller. I want a nice hotel with a decent size Tv for a good price .. This...

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Helpful?
Thank Charles A
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Charles, Thank you for stopping at our Valdosta Holiday Inn Express on your way to Bonita Springs! We are so glad to know you had a nice visit, and we invite you to come back anytime your travels pass our way. Thank you again, Ty O'Steen General Manager

Florida
Reviewed 4 August 2016

Beautiful large Hotel. Everything, clean, neat, classy. Front desk staff very helpful and friendly.Checked in just in time for free glass of wine and nice cheese and crackers. The room was large, very clean and everything that you need. It was a pleaseure to stay here. If you have a AAA card do not forget to askfor the discount.

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Helpful?
Thank CHopinion
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Chrissy, It was a pleasure to have you stay with us! Thank you for choosing to spend some time at our Holiday Inn Express in Valdosta. We hope to see you again soon! Our very best, Ty O'Steen General Manager

St. Petersburg, Florida, USA
Reviewed 30 July 2016

The hotel was clean. The area was safe. The bed was comfortable. The towels were fluffy. The staff was very friendly. The employee working in the breakfast area was very nice. I think if you stay at this hotel, you will not be disappointed.

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Helpful?
Thank JoyceRDH
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Joyce, We are delighted to know you found our Holiday Inn Express in Valdosta to be clean, safe and comfortable, and we thank you for spending the evening with us! Please come back and see us again the next time you travel our way. Best regards, Ty O'Steen General Manager

outside Atlanta, GA
Reviewed 28 July 2016

A good place to stay, especially between Atlanta and Orlando. The complimentary breakfast is wide ranging and they have an automatic pancake machine that is pretty cool. We stayed in room 119, which was ground floor and literally right across the hall from the business center and the breakfast area, but it is very quiet and we weren't bothered at...

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Helpful?
Thank wrensaver
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

It was a pleasure to serve you and your family on your way to Orlando, and we thank you for choosing to stay with us and for sharing your feedback! I am sorry that you were not happy with the layout of your room, though. Many of our rooms are designed to be more than a traditional hotel room by...

Lake Alfred, Florida
Reviewed 20 July 2016

Due to rain storm we stopped on our return trip home and stayed the night. I made a reservation reward night via cell phone app when we were just an exit away. They had it ready when we got there. The females behind the desk were extremely nice and helpful. The room was very nice. The a/c does not run...

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Helpful?
Thank xangotraveler
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for stopping by our Valdosta Holiday Inn Express to stay out of the weather during your travels! It was a pleasure to serve you, but I am sorry for the issue you experienced with the air conditioner. It should indeed have been able to have the fan constantly on, and I will have our maintenance team inspect the...

Reviewed 2 July 2016 via mobile

The staff was very friendly upon arrival. Although our room wasn't ready when we arrive the made sure that it was being clean immediately. They did everything to accommodate our needs due to us traveling with my elderly mother. The room was very clean. The beds were comfortable and the bathroom was huge. Loved the shower. Due to the horrible...

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Helpful?
Thank Sharika D
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Sharika, We were honored to be a small part of your son's birthday trip, and we thank you for choosing to spend that special occasion at our Holiday Inn Express! Thank, you, as well, for sharing your great comments about our staff. Please come back and see us again anytime your travels bring you to Valdosta! All the best, Ty...

Dayton, Ohio
Reviewed 18 June 2016 via mobile

Wi fi was accessible on fourth floor but unable to have a consistent connection. Please keep that in mind and heed the warning. Holiday Inn Express management, please address this issue and resolve as soon as possible. Other than the wi-fi issue, everything else was great.

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Helpful?
Thank Robbyals
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Robby, We hear you loud and clear and are actually just completing a total overhaul of our entire Wi-Fi system! I am very sorry for the inconvenience, though, and I can assure you it will be fully functioning the next time you stop by. Thank you for staying with us, and I do hope we have another opportunity to serve...

Cornelia, Georgia
Reviewed 3 June 2016

Valdosta is the halfway point on our journey to Orlando and where we usually spend the night. We discovered this wonderful location and find it convenient, clean and comfortable. The breakfast can't be beat and the employees are helpful. You can count on a friendly welcome from Cat at the front desk. Good restaurants nearby for a tasty evening meal...

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Helpful?
Thank MissDixieDelight
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Miss Dixie, It is always a pleasure to welcome you back to our Holiday Inn Express when you stop in Valdosta, and we thank you for continuing to make us a part of your travels! We are already looking forward to welcoming you back on your next journey. Our very best, Ty O'Steen General Manager

St. Petersburg, Florida
Reviewed 22 May 2016

This location does not live up to the standards for Holiday Inn Express. Needs to be cleaned on a much better basis. Once you get past the lobby the cleaning goes down hill fast. Room carpets having not seen a good cleaning in a very long time. Save your money.

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Helpful?
Thank tonybrico
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Tony, I am very disappointed to read your comments and learn that we fell well short of your expectations. Although we usually receive very positive feedback about our cleanliness, I am sorry that we did not present an immaculate hotel the night of your stay. I am reviewing your input with our staff and working to determine why we did...

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Near Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express & Suites in Valdosta, GA is your home away from home. We invite you to experience the friendliness of our staff and greatness of a fine Valdosta hotel. We are also nearby historic downtown, Valdosta State University(VSU), Rainwater Conference Center, Moody Air Force Base and Valdosta Regional Airport. Close attractions include Wild Adventures, Valdosta Colonial Mall and area Cinemas. You ll find comfort and friendly hospitality at one of the most convenient locations in Valdosta. The new Holiday Inn Express & Suites Valdosta Colonial Mall are waiting for you. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

Address: 1330 N Saint Augustine Rd, Valdosta, GA 31601-3536
Region: United States > Georgia > Valdosta
Price Range: $147 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Valdosta West - Mall Area 2.5*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Hotel And Suites Valdosta West - Mall Area
Holiday Inn Express Valdosta
Hotel Style:
#9 Family Hotel in Valdosta
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Valdosta West - Mall Area staff and other travellers.
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Dunlap, Tennessee
7 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Valdosta West - Mall Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to speak with Cat or Georgia when making a reservation”
 of 5 bubbles rjcooch, 26 Mar 2017 | Read review
“Very close to I75 but all rooms we have had in the past have been quiet”
 of 5 bubbles MissDixieDelight, 31 Jan 2017 | Read review
“The next exit south off the Interstate are less expensive hotels that have good ratings.”
 of 5 bubbles Dwkerux , 2 Nov 2016 | Read review
“All rooms are great!”
 of 5 bubbles 514erniep, 23 Sep 2016 | Read review
“We like upper floors with a town view; never had a noise problem”
 of 5 bubbles MissDixieDelight, 2 Jun 2016 | Read review
5 of 5