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Courtyard Atlanta Northlake

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137 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Atlanta Northlake
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Showing 136: English reviews
Portage, Michigan
Reviewed 21 February 2016

The property appears to have been refreshed. It is clean and fresh, but feels a little tired still. Stephanie who checked me in was extremely nice and helpful. First floor room was fine. The walls seemed thinner. I could here mumbled voices in a room close by. The hallway smelled a little strange, but looked fine. Good basic business trip...

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Helpful?
1Thank Ward_Elw
Linda M, Front Office Manager at Courtyard Atlanta Northlake, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Atlanta Northlake with us. As the cleanliness of our hotel is a key priority, I am very sorry that we fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. And...

Orlando, Florida
Reviewed 16 January 2016 via mobile

Have lost all faith in Marriott. There is a reason I used to only use Hilton brands and will be going back to only using them after this visit! Check in was 3PM. We arrived after 3 and the room was not ready. It is now 4:21 and the room is not ready. There are about 4 other guest in...

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Helpful?
6Thank mkmktkmk
Barbara A, Front Office Manager at Courtyard Atlanta Northlake, responded to this review

Thank you for taking the time to sharing your experience with the Courtyard Atlanta Northlake. I apologize that your recent stay was not satisfactory and we appreciate your feedback You indicated in your response that you had to wait for a room. Please accept our sincere apologies for the inconvenience you experienced.. We take great pride in ensuring our guest’s...

Savannah, Georgia, Usa
Reviewed 15 January 2016

I had lost all faith in Courtyard! Until this trip :) I have had a few issues my last two trips, the major one being booking one room type, and not getting what I ask for. This time, I tried a new approach. When I got to the hotel I wanted and got to the booking screen, I opened up...

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Helpful?
Thank Amanda L
Eniska T, General Manager at Courtyard Atlanta Northlake, responded to this review

Dear Amanda, We are excited that we met and exceeded your expectations during your stay. We strive everyday to ensure 100% guest satisfaction consistently. We hope that you will consider us for all your future stays in the Tucker area. Thank you for being a valued guest. Eniska S. Triplett General Manager

Wind Cave National Park, South Dakota
Reviewed 1 January 2016 via mobile

Stayed here with family of 4. They gave us adjoining rooms. One with a living room and 2 double beds. Other with a king bed. Couldn't have been better for us. Very clean and nice. Restaurants and movie theater walking distance. Shopping mall across the street.

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Helpful?
Thank Phillikeatotravel
Eniska T, General Manager at Courtyard Atlanta Northlake, responded to this review

Dear Phillikeatotravel, Thank you for your 5 star review! We are excited that your stay was exceptional and we look forward to your future stays with us. Eniska S. Triplett General Manager

Orlando, Florida
Reviewed 15 December 2015

I am a Platinum Premier with Marriott, affiliated since 1997, thus traveling ~ 80%/wk. This property is newly renovated and beautilful. Location? Favorable. Staff? Well, the jury's still out. The front desk was friendly and somewhat helpful, however management was a no show. Turns out I had a severe allergic reaction during my stay Dec. 2-4, 2015 sypmtoms inclusive, but...

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5Thank Charlene M
Eniska T, General Manager at Courtyard Atlanta Northlake, responded to this review

Dear Charlene M, We are sorry for your experience and had hoped that after speaking with you that we had resolved your concerns. Courtyard Marriott uses the most people, pet and Eco friendly products in the industry. They are hypoallergenic, color and dye free. Again we apologize for your experience. Eniska S. Tr

BirminghamAL
Reviewed 12 December 2015

Two of our children and their children met here for two days at Stone Mountain (just a few minutes away). This is one of the nicest hotels we ever stayed in. For a 32 year old hotel, it looked and felt like it was brand new. I understood from the staff that it had just been renovated. The first thing...

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2Thank LoveTravelingOn
Pune, India
Reviewed 7 November 2015

Typical Courtyard by Marriott. We were at breakfast when my colleague forgot/ dropped his wallet. When we realised the wallet was missing went back to find the wallet with the manager. The lady at breakfast had handed it over.

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Thank jay140261
HolidayInn C, Director of Sales at Courtyard Atlanta Northlake, responded to this review

Thank you for your comments. I am glad to hear you enjoyed our hotel. We hope to have you as a guest next time you are in Atlanta. We appreciate your business!

Reviewed 26 October 2015

Having stayed in many Marriott properties over the last few years, this Courtyard has to be about the worst and certainly not what is expected of a Marriott. The door latch of the room would catch so when entering, part of the time you had to try the door mechanism several times before it would release. Once you got past...

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3Thank Teresa B
Stuck in MA
Reviewed 25 October 2015

This is the 4th Courtyard in the last 6 months I've been to. Without a doubt the weakest. Arrived late but checked in online so I figured all was set. Met by a friendly front desk person in a remodeled lobby. The hallway to the room was really dark and doesn't appear new, despite other reviews I've read. Upon entering...

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2Thank BixUS
Powell, Tennessee
Reviewed 19 October 2015 via mobile

We got in very late to the room, and with in a few minutes realized there was a night club next door. My wife, kids, and myself could not go to sleep for the constant bass music coming from next door. The attendant moved us to a suite on the other side of the property. Luckily we could no longer...

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Helpful?
3Thank James O
Barbara A, Front Office Manager at Courtyard Atlanta Northlake, responded to this review

I am so sorry that your first impression did not live up to what you expected. Everything we do is aimed at providing exceptional service and ensuring your stay was memorable. I do hope that you give us the opportunity in the future to restore your confidence in us, we have shared your comments with the appropriate team members to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Guests will appreciate our spacious guest rooms, improved work space and complimentary high-speed internet access. Visitors in town for meetings will appreciate our 1,356 square feet of event space and on-site catering service. The hotel is located accross from Northlake Mall, with a lot of restuarants and shopping within walking distance. ... more   less 

Additional Information about Courtyard Atlanta Northlake

Address: 4083 Lavista Rd, Tucker, GA 30084-5206
Region: United States > Georgia > Tucker
Price Range: $125 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Atlanta Northlake 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Courtyard By Marriott Atlanta Northlake Hotel Tucker
Courtyard Hotel Atlanta Northlake
Courtyard Tucker
Tucker Courtyard
Tucker Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Atlanta Northlake staff and other travellers.
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Questions? Get answers from Courtyard Atlanta Northlake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor or stay somewhere else.”
 of 5 bubbles ebknott, 14 Oct 2016 | Read review
“You want a first floor room facing the pool. See picture.”
  • Toiletries did NOT include bath soap.
  • Fridge filled with previous guest's doggie bag. YUM!
  • Coffee maker in room with coffee that DOESN'T FIT.
  • A gift at the bottom of the bed (Cheerio)
 of 5 bubbles Secondtimothy, 17 Jul 2016 | Read review
“Bring your own sheets”
 of 5 bubbles Road_Less_Traveler14, 14 Jul 2016 | Read review
“Courtyard rooms are really nice.”
 of 5 bubbles 970bethj, 23 Jun 2016 | Read review
“Can get courtyard or outside, courtyard is a little nicer”
 of 5 bubbles bpm5515, 30 May 2016 | Read review
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