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Holiday Inn Express Alpharetta-Roswell

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Holiday Inn Express Alpharetta-Roswell
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90 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Alpharetta-Roswell
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Showing 89: English reviews
Reviewed 18 March 2016 via mobile

I don't know why I was expecting anything better. This was a below average hotel that is boarder line motel. No benefits and there wasn't even a market place. It's cheap and relatively clean. It could be worse. You get what you pay for. Insert any annoying analogy about less then perfect hotel with a less than perfect prices.

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Helpful?
Thank Marcus M
IHGService, Guest Relations Manager at Holiday Inn Express Alpharetta-Roswell, responded to this review

Dear Marcus M, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation by being just average. We will look into this concern. We hope you give us a chance in the future to show you how great our hotel is. Sincerely,...

New Port Richey, Florida
Reviewed 18 February 2016

Even the manager made a phone call to the main office to fix our problem and didn't get it right. Accepting customer credit cards is not a problem, I've been doing for years. And it wouldn't have taken a brain surgeon to fix the problem. The personnel is friendly enough, but they don't know what they're doing. This is the...

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Helpful?
Thank John T
IHGService, Guest Relations Manager at Holiday Inn Express Alpharetta-Roswell, responded to this review

Dear John T, Thank you so much for sharing your experience with our hotel. I would like to apologize for the problems you had with your credit card charges during your stay. I would like to follow up on this situation that is why I have sent you a private message to obtain more information. I hope that you can...

Enterprise, Alabama
Reviewed 16 February 2016

The friendly, courteous staff are willing to attend to your every need. We have stayed at this hotel before and will stay there again when in the area. The indoor pool and hot tube are a big hit. A fine place for a relaxing stay.

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Helpful?
Thank Louis C
New Jersey
Reviewed 6 February 2016

Stayed for business for few nights. hotel is only like 2 miles from 400, close to many places to eat including Waffle House right next store. The room was average hotel room but very clean, beds were firm, shower pressure was awesome and it really helped you get going in the morning. I hate hotels with the water savers. The...

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Helpful?
Thank jtbr3
Savannah, Georgia
Reviewed 29 December 2015

The room was perfect, the tub was large enough for me to stretch out, the breakfast was amazing, and the staff was wonderful, especially when we needed very quick first aid. The only complaints that i have are the hot tub, which was not in the least bit hot for the entire four day stay that we had and the...

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Helpful?
Thank CandyRegister
Reviewed 1 December 2015 via mobile

I travel very frequently and have never met such a great management staff at an IHG facility! I would stay again just because of the GM and Asst GM! I have stayed at several different IHG locations in this area and this one is a great location for easy in and off the freeway. Plus, several great restaurants nearby, The...

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Helpful?
Thank lovetotravellits
Holiday Inn Exp... A, General Manager at Holiday Inn Express Alpharetta-Roswell, responded to this review

Dear lovetotravellits, We are pleased that we were able to make your stay here at Holiday Inn Express a very good one. I myself and AGM thank you for your kind words. It is our everyday goal to exceed and go beyond for all our guest. We look forward to seeing you in the future. Thanks. Jay Jamerson General Manager

Woodstock, Georgia
Reviewed 1 November 2015 via mobile

Great place to stay for reasonable price near Northpoint Mall. Very clean, moderate-sized, 6 foot something deep, indoor pool, and small hot tub. Staff VERY friendly and helpful! Good food at free Cont breakfast. Waffle House right across the parking lot if you are a late sleeper!

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Helpful?
Thank DocDaren
Holiday Inn Exp... A, General Manager at Holiday Inn Express Alpharetta-Roswell, responded to this review

Dear DocDaren, I would like to thank you for your kinds words. It is our goal here at Holiday Inn Express Alpharetta-Roswell to make each guest feel at home and have a relaxing stay. We also appreciate your findings of our hotel to be very clean. We also happy that you enjoyed our amenities from the free continental breakfast to...

Reviewed 7 October 2015 via mobile

The rooms were clean, staff was pleasant but it seems as there is some dishonesty at the desk. Our company uses CLC to pay for the rooms so HIE requires a credit card to cover incidentals which is not unusual. The thing is they've charged both CLC & our personal credit cards for the rooms me and several others in...

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Helpful?
Thank Howell B
IHGCare, Guest Relations Manager at Holiday Inn Express Alpharetta-Roswell, responded to this review

Dear Howell B, Thank you for taking the time to write us a review during your recent business travel. I am glad that you had found our rooms clean and regarded our staff to be pleasant. On the other hand, it is disheartening to read regarding the billing issue that you were faced with during your stay. I have sent...

NJ
Reviewed 18 September 2015

Stayed one night, August 23rd. First room provided smelled musty. Pulled back sheets to find what looked like a dead cockroach. Front desk person (nice man) provided my family with a different room. Next morning, manager apologized for previous evening. Told us they would give us a discounted rate for the previous evening. Just noticed on my cc bill, it...

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Helpful?
3Thank rcjasinski
Holiday Inn Exp... A, General Manager at Holiday Inn Express Alpharetta-Roswell, responded to this review

Dear Mr. Jasinski, I would to first apologize for the issues and your family experience while staying with us. It is our goal to make sure that every guest have a great stay. Thanks. Jay Jamerson General Manager

Reviewed 25 August 2015 via mobile

Holiday Inn Express went over and beyond to accommodate our family while we were renovating our home. We stayed in a suite which was clean and spacious. They were kind to extend to my check out even when they were booked for that night and we did not have another reservation. The staff was friendly and filled requests quickly. I...

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Helpful?
Thank Kimberly R
Holiday Inn Exp... A, General Manager at Holiday Inn Express Alpharetta-Roswell, responded to this review

Dear Ms. Kimberly, I would like to thank you for your kinds words. It is our goal here at Holiday Inn Express Alpharetta-Roswell to make each guest feel at home and have a relaxing stay. We are happy that were able to accommodate you and your family while you were waiting for you to home to be renovated. It is...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff

Additional Information about Holiday Inn Express Alpharetta-Roswell

Address: 2950 Mansell Road, Roswell, GA 30022
Region: United States > Georgia > Roswell
Price Range: $114 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Alpharetta-Roswell 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Alpharetta-Roswell Hotel Alpharetta
Country Inn Alpharetta
Alpharetta Country Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Alpharetta-Roswell staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“330 was a great room - suite”
 of 5 bubbles Andi20102010, 4 Jan 2017 | Read review
“Rm 331 View of the adjacent Comfort Suites courtyard. Take K-Cups if you want to make your usual coffee, they didn't advertise the Keurig.”
 of 5 bubbles KristiTaylor1973, 5 Sep 2016 | Read review
“The best view is of the Waffle House”
 of 5 bubbles joewho4, 24 Aug 2016 | Read review
“watch your credit card, they might charge you twice”
 of 5 bubbles 399JohnT399, 18 Feb 2016 | Read review
“Rooms in the six floor are extremely quiet it at all time, excellent A/C, huge TV screen, sofabed separated from the room!”
 of 5 bubbles nancycX6897EC, 8 Jul 2015 | Read review
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