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Courtyard Atlanta Norcross/I-85

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89 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Atlanta Norcross/I-85
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Showing 87: English reviews
Kingsland, Georgia, United States
Reviewed 13 July 2016

Staff at front desk were courteous and very accommodating. Especially "Iyonna." The hotel was clean. Loved the minimalist furnishings and the room décor. The bed was extremely comfortable. There was a very comfortable couch in the room which gave you the option of not having to sit or lie in bed while in the room. Although we ended up moving...

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Helpful?
1Thank Vernal S
RaeesHarrisMarriott, Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Atlanta Norcross/I-85. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen a little short of our goal during your recent stay. Please accept our sincere apology for any inconveniences caused by...

Reviewed 26 June 2016 via mobile

My family staid in this hotel from a Thursday night to Sunday. Right next door a group of teenagers were also staying in the hotel. We could hear everything they were doing from turning on music at 1:00 am to coming in at 2:30 am. We tried to deal with the noise with the management, but there simply needs to...

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Thank Nathan W
Toronto
Reviewed 3 June 2016

We stayed here for 4 nights in May 2016. The room was recently renovated and very clean, so I wouldn’t hesitate to recommend the hotel on that basis alone. The hotel is located near a lot of amenities, but not on a busy street, which was really nice. The hotel was being renovated while we were there. As such, the...

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1Thank Habermas
Tennessee
Reviewed 24 May 2016 via mobile

The hotel is under full on renovation. Luckily our room was away from the noise. All new furniture, carpeting, paints, wall papers, tiles, decor. We were very surprised to see how they have gone so contemporary. Seems they are trying to cater to the business clientele. Lots of little areas in the lobby to meet and talk. Fax, computer, and...

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1Thank RonsKay
Reviewed 22 May 2016

So when I first checked in it was very obvious that they were undergoing remodels. The lobby was misplaced and I had to go through a clearly-labeled side door to get to it, but it wasn't really an issue. The makeshift lobby had a strange smell to it, and I hoped that wasn't what the rest of the hotel would...

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1Thank Khadijah A
Fort Lauderdale, Florida
Reviewed 12 April 2016

I cannot believe the name Courtyard or Marriott are associated with this... Not sure if this should be considered a Motel. The reception staff is nice and helpful, but that's where it ends. My room had urine on the toilet seat and hair from some being that was very hairy. Yuck! The staff offered to clean but I decided to...

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1Thank danielmvargas
Shante S, Assistant General Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Dear Mr.Vargas, Thank you for taking the time to share your review about our hotel. As you may have noticed, we are currently under a full renovation. We are proud to say that our hotel is among one of the pioneers for the brand. However, we never make exceptions for cleanliness. I am terribly sorry to hear about the conditions...

Reviewed 30 March 2016

I find it really hard to believe that Marriott would let a Courtyard fall below it's standards so far. As a Platinum business traveler with 772 nights at Marriott hotels, one of the things I like about Courtyards is that you typically know what you are going to get. They are consistently clean, quiet, and have what I need to...

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1Thank John S
Shante S, Assistant General Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Dear John, Thank you for providing such a detailed response. As you know, we are working tirelessly to maintain the property as is while also working through the renovation. Details like those you provided help us to manage and create the best experience we can while under these conditions. We are happy to hear that you found our service satisfactory,...

South Carolina
Reviewed 21 March 2016

I visited this hotel with a group for an event in town and had to check out after only one night. There was a note sent out that they were undergoing renovations, but we would only experience a MINIMAL IMPACT, this was far from the truth. All public areas were closed due to the construction (lobby, pool, restaurant) so there...

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Helpful?
Thank Jon S
RaeesHarrisMarriott, Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Jon thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Atlanta Norcross/I-85. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconveniences you may have...

Earth
Reviewed 11 February 2016

I have stayed at many hotels in Norcross before. This was my first stay here. It was fine. I will defer to Atlanta residents with more experience, but the surrounding commercial area feels safe. I felt no concerns walking around the small but well-lit parking lot by myself at midnight. You can see I-85 from the parking lot, but there...

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Thank dfbf
Shante S, Assistant General Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Thank you for choosing to stay at our hotel. I am happy to hear that you found our hotel to be clean and comfortable and that you enjoyed the surrounding locations. We are lucky to have the Varsity right around the corner! Please be sure to check us out once we complete our renovation in early May. The hotel will...

Reviewed 30 January 2016 via mobile

We made our reservation based on the hotel being one of three with special event rates for an annual bike show we were attending. Because of work schedules we didn't make our reservation until the morning of date we'd be staying. The event ran 1/29 (3 pm start) through 1/ 31. According to the reservation desk, since we made our...

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Helpful?
Thank Virginia P
Shante S, Assistant General Manager at Courtyard Atlanta Norcross/I-85, responded to this review

Hi Virginia, Thank you for your response. We thank you for choosing our hotel. I certainly apologize about the incorrect information that was shared regarding our breakfast options. I can understand how that would be frustrating. Furthermore, thank you for your patience with the internet connectivity issues. I don't think our front desk representative was knowledgeable enough to properly diagnose...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Courtyard Atlanta Norcross/I-85 offers spacious guest rooms, superior service and ample amenities including a fitness center, outdoor pool and free high speed internet access. Guests in town for meetings can take advantage of our 1,379 square feet of meeting space and refreshing event menus. ... more   less 

Additional Information about Courtyard Atlanta Norcross/I-85

Address: 6235 McDonough Dr, Norcross, GA 30093-1206
Region: United States > Georgia > Norcross
Price Range: $130 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Atlanta Norcross/I-85 3*
Number of rooms: 122
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Also Known As:
Courtyard Atlanta Norcross/i-85 Hotel Norcross
Courtyard Norcross
Norcross Marriott
Norcross Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Atlanta Norcross/I-85 staff and other travellers.
1 question
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Chattanooga, Tennessee
6 months ago

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Questions? Get answers from Courtyard Atlanta Norcross/I-85 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King Size Room”
 of 5 bubbles msdiva25, 5 Jan 2017 | Read review
“2 floors & no elevators”
 of 5 bubbles mayinfl, 25 Sep 2016 | Read review
“2nd floor rooms facing the courtyard/pool are the safer and quieter rooms; there is no elevator, (only 2 floors).”
 of 5 bubbles vernals2013, 12 Jul 2016 | Read review
“Loud on first floor”
 of 5 bubbles danielmvargas, 11 Apr 2016 | Read review
“Get a room on the first floor to get around the lack of an elevator”
 of 5 bubbles Arness, 1 Sep 2015 | Read review
5 of 5