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Quality Inn & Suites Southlake

95 reviews
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Traveller (15)
Room & Suite (16)
Dining (5)
Overview
  • Excellent18%
  • Very good26%
  • Average20%
  • Poor13%
  • Terrible23%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Suites
2.5 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (95)Write a Review
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1 - 5 of 94 reviews
Reviewed 1 January 2018 via mobile

I️ found this hotel from “Choice hotels “. I️ asked for a non smoke room. Well no one was smoking while we were in I️t but the smell of smoke from the bed cover woke me up several times through the night. The king bed...More

Thank Karen S
Response from QualityInnSouthlake, Webmaster at Quality Inn & Suites SouthlakeResponded 4 January 2018

Dear Guest, Thank you for the review. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness and overall quality of our hotel. I sincerely apologize that we let you down and assure that action is already being taken to...More

Reviewed 13 December 2017

Hotel is a great hotel and the staff is very pleasant. The hotel is good preferably for every traveler. It was clean and quiet, the beds were very comfortable. The staff went above and beyond to make you feel comfortable and make our stay a...More

Thank Maria C
Response from QualityInnSouthlake, webmaster at Quality Inn & Suites SouthlakeResponded 14 December 2017

Dear Guest, Thanks for the positive feedback. We strive for great value,great staff and great accommodations.Thank you again for sharing your experience. It is a true joy to serve customers like you. we look forward to having you back with us again soon. Sincerely, Hotel...More

Reviewed 8 December 2017

Hotel was fine for a late night stopover while driving to Florida, but desk clerk and day time staff were not helpful. I thought I had left my glasses there and called. Twice I called and got no answer (at night). The night clerk said...More

Thank knitgusknit
Response from QualityInnSouthlake, Webmaster at Quality Inn & Suites SouthlakeResponded 9 December 2017

Dear Valued Guest, Thank you for choosing the Quality Inn & Suites Southlake and appreciating the hotel. It’s nice to hear that you liked our hotel rooms. We shall look into the issue and resolve the same. Certainly a matter of pride for us to...More

Reviewed 24 November 2017

It's located right off the interstate, right behind a shopping mall, and near plenty of food options. When I stay at a Quality Inn, I'm looking for a place that's budget-friendly and convenient. This property is both. The staff was friendly. Our room was clean,...More

Thank GotMyPassport007
Response from QualityInnSouthlake, Webmaster at Quality Inn & Suites SouthlakeResponded 27 November 2017

Dear Guest, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. We anxiously await your next visit...More

Reviewed 30 October 2017

Not great. I couldn't find lobby, property felt sketchy and poorly maintained. I got on elevator and the door got stuck, I had to squeeze myself and luggage out and walk up three flights. Finally got to the room and it absolutely stunk and just...More

Thank Peter W
Response from QualityInnSouthlake, webmaster at Quality Inn & Suites SouthlakeResponded 1 November 2017

Dear Guest, Thanks for your comments. I’m very sorry that we failed to meet your expectations. I’m disappointed that we could not satisfy you.We are looking for ways to improve our service. I hope when you visit the area again you will give us another...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Hot Tub
Indoor pool
Details
Price range
USD 73 - USD 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
USD 73 - USD 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (15)
Room & Suite (16)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Just ask for one of the refurbished rooms. They go fast"
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"Try to get the back side away from the expressway"
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"Great Food"
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"Drive a bit farther on I-75 and you will find much nicer accommodations."
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