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Holiday Inn Express & Suites

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Holiday Inn Express & Suites
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97 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Reviewed 5 June 2016 via mobile

I've visited LaGrange many times and this hotel is the nicest in town and newer. It was previously a Country Inn & Suites. Located near the mall, restaurants, and only a couple miles to downtown square and college. I choose not to stay at the hotels immediately next to I85.

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Helpful?
Thank Cj3232
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

We really appreciate your taking the time to express your opinion and are glad you had a great stay at The Holiday Inn Express & Suites of LaGrange. We did intentionally build our hotel just off of Lafayette Parkway so as to generate convenience for our guests to many great restaurants and within 1/4 mile of Interstate 85 but far...

Naperville, Illinois
Reviewed 22 May 2016 via mobile

Holiday inns are something you know what to expect when you step in; this one in particular is located in serene setting , with decent breakfast options, evening snacks/ beer , just about right gym equipment & a very courteous staff. Rooms were average, AC could have been less noisy.

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Helpful?
Thank Anand D
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for providing your evaluation of The Holiday Inn Express & Suites in LaGrange, Ga. We certainly appreciate the feedback for it is with guest responses that allows us to meet guest expectations on a daily basis. We are glad you were met with a warm reception and enjoyed our evening reception as well as our Express...

Reviewed 21 May 2016 via mobile

Hotel is well maintained with nice rooms and a wonderful indoor pool. All staff is friendly and welcoming, but we need to give a special shout out to Rose who is in charge of the breakfast area. She went above and beyond for us. We had a large group with numerous children and she was superior in her service. Thank...

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1Thank HeatherLav
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

We really appreciate your review of The Holiday Inn Express & Suites of LaGrange, GA. We are especially grateful for mentioning Rose by name. She does a terrific job as our Breakfast Ambassador and it feels very satisfying that our guests concur in Rose's performance. Thanks so much.

Reviewed 19 May 2016 via mobile

Newly renovated Request upper floors otherwise your window is eye level to parking and there are No Real Curtains only thin see-through sheers! Bring eye mask or sleep with lots of bright light from parking lot. If you are IHG member don't expect usual courtesies from this property. They also tried to charge an unexplained $30 accommodation fee which after...

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Helpful?
Thank Saltwater cures everything
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

We are very sorry for the less than stellar stay you experienced at The Holiday Inn Express & Suites of LaGrange. Please be advised that all of our guest rooms do have black out curtains which are behind the drapes. The sheers are decorative in nature and the decorative drapes are designed for a welcoming appearance. The Blackout curtains are...

Auburn, Alabama
Reviewed 10 May 2016

This hotel is a good value. The rooms were large, clean and well maintained. The bed was surprisingly comfortable as were the pillows. The only problem we encountered was the noise. We were 3 doors down from the elevator and could hear it "ding" every time it arrived. We were also close to the ice maker and could hear people...

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Helpful?
Thank Denny C
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

We really appreciate you offering your review of The Holiday Inn Express & Suites of LaGrange, GA. Guest feedback significantly supports our commitment to build loyalty through great service. Our team is always prompt and eager to assist. We do hope you will consider our hotel again the next time you are in LaGrange.

Reviewed 1 May 2016 via mobile

We stayed here on our way back from Florida. The rooms were extra clean and the beds were very comfortable. All of the hotel was very clean and modern decor. The staff was friendly especially Rose at the breakfast room. She made everyone feel welcome and asked a couple times if we needed anything. The breakfast was above average for...

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Helpful?
Thank kellyjo81
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

We really appreciate your taking the time to let us know how we're doing as a team here at The Holiday Inn Express & Suites of LaGrange, GA. Its good to know that our selection process in hiring enthusiastic team members is working. We try to incorporate best practices in hiring good people and then offer excellent proven training techniques....

Seymour, Tennessee
Reviewed 11 April 2016

This little hotel is well-situated amidst the various expected American fast-food chains and sit-down restaurants. If you are looking for a unique and fresh dining experience there is a delicious Korean restaurant which can be found by turning left from the hotel and then immediately left into the shopping center next door. (It is called Keum Soo Kang San). But,...

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Helpful?
Thank ANP5112
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

We do appreciate your evaluating our hotel and giving us valuable feedback. We did originally construct the hotel just off of the busy Lafayette Parkway for a quiet experience, yet only 1/4 mile to the interstate and in very close proximity to many fine restaurants. We are especially proud of our team that is know for great customer service.

Atlanta, Georgia
Reviewed 11 April 2016

You can usually never go wrong staying in a Holiday Inn Express, and this one in LaGrange is no exception. It's fresh and clean, and gives a good overall vibe. The room is spacious enough and clean, and the lobby and breakfast area are well kept. I have no real complaints whatsoever about the hotel, except that the front desk...

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Helpful?
Thank GenPDP7
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

We appreciate your comments concerning your stay at The Holiday Inn Express & Suites of LaGrange, Georgia. We do strive to offer excellent training to all of our new team members. We understand your check in was less than desirable and have now re-visited specific training procedures with our newest team members. We hope you will understand that we must...

Yadkinville, North Carolina
Reviewed 9 April 2016

I will say that the hotel was nice and clean and relatively quiet. My problem was not with the hotel itself it was with check in. Upon checking in the clerk did not handle my debit card correctly. I questioned her about what she was doing and she said that she was entering my information, however after a few minutes...

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Helpful?
Thank Vls92
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for advising us of this issue. We are most interested in assisting you with any details that we can. We are very open to working with you or anyone of your choosing to determine if anything is wrong. Please contact us at the hotel for further assistance at your convenience. We would like to assure you...

Reviewed 30 March 2016 via mobile

Best customer service ever I want to thank Amanda and Velvet they made my wife and I stay wonderful. If you're near LaGrange Ga please book your stay at Holiday Inn Express believe me you want regret it I promise.

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Helpful?
Thank Eric F
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

We appreciate so much your taking the time to let us know how we're doing with our Service. We try very hard to select good people and then back them up and support each individual with proper training with a focus towards motivating our team. We look forward to welcoming you and your family to The Holiday Inn Express &...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Our Brand New 100% Smoke Free Hotel in LaGrange, GA.With an ideal location off I-85, the Holiday Inn Express & Suites LaGrange Hotel is the perfect choice. During your stay, take advantage of our LaGrange hotel's free high-speed Internet access, Fitness Center and indoor heated pool. In addition, our hotel near LaGrange Mall offers guests comfortable accommodations with convenient amenities that will make both business and leisure travelers feel right at home. Stay at the Holiday Inn Express & Suites LaGrange, GA Hotel and enjoy comfortable accommodations and great hospitality. ... more   less 

Additional Information about Holiday Inn Express & Suites

Address: 205 Cotton Rd, LaGrange, GA 30241 (Formerly Country Inn & Suites LaGrange)
Region: United States > Georgia > LaGrange
Price Range: $150 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 73
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in LaGrange
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites staff and other travellers.
2 questions
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6 months ago
Destin, Florida
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner suites are much larger if you are staying for several days.”
bananabeige67, 14 Apr 2017 | Read review
“Back-facing rooms look out on a woodland and are especially quiet.”
vdrees, 23 Mar 2017 | Read review
“Park under a light and camera for vehicular safety. We were safe, some weren't so fortunate.”
Tonya0412, 7 Feb 2017 | Read review
“Higher floors have less A/C/ unit noise”
audcnew, 4 Jan 2017 | Read review
“The king suites were comfortable for our family of 5.”
850lawandad, 27 Dec 2016 | Read review
5 of 5