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Holiday Inn Express & Suites

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75 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites
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Showing 74: English reviews
1 review
Reviewed 21 May 2016 via mobile

Hotel is well maintained with nice rooms and a wonderful indoor pool. All staff is friendly and welcoming, but we need to give a special shout out to Rose who is in charge of the breakfast area. She went above and beyond for us. We had a large group with numerous children and she was superior in her service. Thank... More 

Helpful?
Thank HeatherLav
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

We really appreciate your review of The Holiday Inn Express & Suites of LaGrange, GA. We are especially grateful for mentioning Rose by name. She does a terrific job as our Breakfast Ambassador and it feels very satisfying that our guests concur in Rose's performance. Thanks so much. More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 May 2016 via mobile

Newly renovated Request upper floors otherwise your window is eye level to parking and there are No Real Curtains only thin see-through sheers! Bring eye mask or sleep with lots of bright light from parking lot. If you are IHG member don't expect usual courtesies from this property. They also tried to charge an unexplained $30 accommodation fee which after... More 

Helpful?
Thank Saltwater cures everything
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

We are very sorry for the less than stellar stay you experienced at The Holiday Inn Express & Suites of LaGrange. Please be advised that all of our guest rooms do have black out curtains which are behind the drapes. The sheers are decorative in nature and the decorative drapes are designed for a welcoming appearance. The Blackout curtains are... More 

Auburn, Alabama
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 May 2016

This hotel is a good value. The rooms were large, clean and well maintained. The bed was surprisingly comfortable as were the pillows. The only problem we encountered was the noise. We were 3 doors down from the elevator and could hear it "ding" every time it arrived. We were also close to the ice maker and could hear people... More 

Helpful?
Thank Denny C
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

We really appreciate you offering your review of The Holiday Inn Express & Suites of LaGrange, GA. Guest feedback significantly supports our commitment to build loyalty through great service. Our team is always prompt and eager to assist. We do hope you will consider our hotel again the next time you are in LaGrange. More 

1 review
Reviewed 1 May 2016 via mobile

We stayed here on our way back from Florida. The rooms were extra clean and the beds were very comfortable. All of the hotel was very clean and modern decor. The staff was friendly especially Rose at the breakfast room. She made everyone feel welcome and asked a couple times if we needed anything. The breakfast was above average for... More 

Helpful?
Thank kellyjo81
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

We really appreciate your taking the time to let us know how we're doing as a team here at The Holiday Inn Express & Suites of LaGrange, GA. Its good to know that our selection process in hiring enthusiastic team members is working. We try to incorporate best practices in hiring good people and then offer excellent proven training techniques.... More 

Seymour, Tennessee
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 11 April 2016

This little hotel is well-situated amidst the various expected American fast-food chains and sit-down restaurants. If you are looking for a unique and fresh dining experience there is a delicious Korean restaurant which can be found by turning left from the hotel and then immediately left into the shopping center next door. (It is called Keum Soo Kang San). But,... More 

Helpful?
Thank ANP5112
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

We do appreciate your evaluating our hotel and giving us valuable feedback. We did originally construct the hotel just off of the busy Lafayette Parkway for a quiet experience, yet only 1/4 mile to the interstate and in very close proximity to many fine restaurants. We are especially proud of our team that is know for great customer service. More 

Atlanta, Georgia
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 11 April 2016

You can usually never go wrong staying in a Holiday Inn Express, and this one in LaGrange is no exception. It's fresh and clean, and gives a good overall vibe. The room is spacious enough and clean, and the lobby and breakfast area are well kept. I have no real complaints whatsoever about the hotel, except that the front desk... More 

Helpful?
Thank GenPDP7
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

We appreciate your comments concerning your stay at The Holiday Inn Express & Suites of LaGrange, Georgia. We do strive to offer excellent training to all of our new team members. We understand your check in was less than desirable and have now re-visited specific training procedures with our newest team members. We hope you will understand that we must... More 

Yadkinville, North Carolina
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 April 2016

I will say that the hotel was nice and clean and relatively quiet. My problem was not with the hotel itself it was with check in. Upon checking in the clerk did not handle my debit card correctly. I questioned her about what she was doing and she said that she was entering my information, however after a few minutes... More 

Helpful?
Thank Vls92
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for advising us of this issue. We are most interested in assisting you with any details that we can. We are very open to working with you or anyone of your choosing to determine if anything is wrong. Please contact us at the hotel for further assistance at your convenience. We would like to assure you... More 

1 review
Reviewed 30 March 2016 via mobile

Best customer service ever I want to thank Amanda and Velvet they made my wife and I stay wonderful. If you're near LaGrange Ga please book your stay at Holiday Inn Express believe me you want regret it I promise.

Helpful?
Thank Eric F
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

We appreciate so much your taking the time to let us know how we're doing with our Service. We try very hard to select good people and then back them up and support each individual with proper training with a focus towards motivating our team. We look forward to welcoming you and your family to The Holiday Inn Express &... More 

Duluth, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 February 2016

Holiday Inn Express is a well kept hotel. The units are very clean, roomy & the service is great! Sierra, Velvet, & Amanda are friendly & give excellent customer service! I would recommend this location to all of my family & friends!

Helpful?
Thank Chris C
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you so much for offering us your review of the Holiday Inn Express & Suites of LaGrange, Georgia. We especially are delighted that you noted three of our team members. Its really great to know that our team generated a positive memory for your stay. We strive to select team members that have that special personality to provide great... More 

1 review
Reviewed 23 February 2016

I travel all the time and stay at Holiday Inns 95% of the time. The Holiday Inn in LaGrange Ga. has by far the friendliest and best customer service of any I have visited. They always greet me with a smile and cater to the customer with 5pm socials for the guests as well as willing to go up and... More 

Helpful?
Thank Mark S
Donnie M, General Manager at Holiday Inn Express & Suites, responded to this review

We really appreciate your taking the time to let us know how we're doing. We feel that customer service is the most important component in building great relationships and earning our guests business. We do hope to see you again real soon. Its all in the hiring the right people and then offering each team member the necessary training and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to Our Brand New 100% Smoke Free Hotel in LaGrange, GA.With an ideal location off I-85, the Holiday Inn Express & Suites LaGrange Hotel is the perfect choice. During your stay, take advantage of our LaGrange hotel's free high-speed Internet access, Fitness Center and indoor heated pool. In addition, our hotel near LaGrange Mall offers guests comfortable accommodations with convenient amenities that will make both business and leisure travelers feel right at home. Stay at the Holiday Inn Express & Suites LaGrange, GA Hotel and enjoy comfortable accommodations and great hospitality. ... more   less 

Additional Information about Holiday Inn Express & Suites

Address: 205 Cotton Rd, LaGrange, GA 30241 (Formerly Country Inn & Suites LaGrange)
Region: United States > Georgia > LaGrange
Price Range: $145 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 73
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in LaGrange
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites staff and other travellers.
2 questions
Ask a question
2 months ago
Destin, Florida
over a year ago

See all questions (2)

Questions? Get answers from Holiday Inn Express & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is way off the highway, so any room is good”
 of 5 bubbles GolfHacker70, 30 Nov 2016 | Read review
“Higher rooms have less noise”
 of 5 bubbles mikeandjoannab, 13 Oct 2016 | Read review
“Nothing I can think of.”
 of 5 bubbles 675alicea, 17 Sep 2016 | Read review
“Very nice stay, hotel conveniently located, eating locations within walking distance.”
 of 5 bubbles Max8550, 8 Aug 2016 | Read review
“Ask for Dee”
 of 5 bubbles G9013PUmichellet, 17 Jul 2016 | Read review
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