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Springfield Hotel and Suites

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Traveller (12)
Room & Suite (2)
Dining (1)
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Overview
  • Excellent18%
  • Very good23%
  • Average13%
  • Poor17%
  • Terrible29%
21 Jul 2017
“good for one night”
3 weeks ago
“Sub standard. Don’t waste your money”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (96)
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1 - 5 of 96 reviews
Reviewed 3 weeks ago via mobile

Room filthy. Rusted air vents. Crud formed on tub drain. Towels paper thin. Drapes had brown stains. Can’t say enough terrible things about this place. Management didn’t seem to care. Free breakfast was a joke old coffee no juice dried bread and bagels. Yuk is...More

Thank 70MaryG505
Response from Springfield H, Guest Relations Manager at Springfield Hotel and SuitesResponded 3 weeks ago

On behalf of Springfield Hotel & Suites we would like to apologize for any inconveniences that you may have experienced during your stay. We appreciate and need customer feedback to continue to make us better at accommodating all of our guests need.We are sorry that...More

Reviewed 24 March 2018

The lady who was the boss the day we came in, refused to change us room,( because we could not stay in a room smelling bleach detergent) arguing they had no more rooms, but I saw her rent a room to a customer who had...More

Thank Nicole L
Response from Springfield H, Guest Relations Manager at Springfield Hotel and SuitesResponded 27 March 2018

First we'd like to say sorry for your troubles. Unfortunately, we did not have any more rooms available on that weekend which i do believe was St. Patrick's weekend. I do remember you as a guest in a white vehicle wearing a black and white...More

Reviewed 19 March 2018

The outside looked nice, there was a sign by the front desk "no refund after you have been in the room 30 minutes". This says a lot ! plumbing awful, bathroom and toilet dirty. Rest if room was outdated, old tv. Breakfast was offered in...More

Thank broxmeyer
Reviewed 11 March 2018 via mobile

The lobby look really nice and inviting but the rooms are totally the opposite! Dust everywhere, outdated bathroom, found trash on the top of the bed when we just did the check in.Appliances and furniture warn out, vent from the bathroom doesn’t work well. Pool...More

Thank Heidi R
Reviewed 3 March 2018

This motel was a very pleasant surprise. The rooms were very comfortable and clean. For the rate, it was well worth the rate. The continental breakfast was just bagels, bread and butter. The checkin receptionist was very friendly.

Thank Richard B
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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
USD 62 - USD 99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Details
Price range
USD 62 - USD 99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
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Traveller (12)
Room & Suite (2)
Dining (1)
Questions & Answers
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Colleen M
25 March 2017|
Answer
Response from CBRich117 | Reviewed this property |
Usually the Welcome/Information stops along the highway have stacks of magazines which offer coupons for a variety of hotels in the state. Try that or possibly a rest stop would have them as well.
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Room Tips
"Try another hôtel, there are many hotels at this exit,"
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"I'm not sure there is one."
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"Ask for a room on the opposite of I-95."
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"Book or call ahead and make it there early enough to eat at the steak house, very good service and meal!"
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