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Room filthy. Rusted air vents. Crud formed on tub drain. Towels paper thin. Drapes had brown stains. Can’t say enough terrible things about this place. Management didn’t seem to care. Free breakfast was a joke old coffee no juice dried bread and bagels. Yuk is...More
Response from Springfield H, Guest Relations Manager at Springfield Hotel and SuitesResponded 3 weeks ago
On behalf of Springfield Hotel & Suites we would like to apologize for any inconveniences that you may have experienced during your stay. We appreciate and need customer feedback to continue to make us better at accommodating all of our guests need.We are sorry that...More
The lady who was the boss the day we came in, refused to change us room,( because we could not stay in a room smelling bleach detergent) arguing they had no more rooms, but I saw her rent a room to a customer who had...More
Thank Nicole L
Response from Springfield H, Guest Relations Manager at Springfield Hotel and SuitesResponded 27 March 2018
First we'd like to say sorry for your troubles. Unfortunately, we did not have any more rooms available on that weekend which i do believe was St. Patrick's weekend. I do remember you as a guest in a white vehicle wearing a black and white...More
The outside looked nice, there was a sign by the front desk "no refund after you have been in the room 30 minutes". This says a lot !
plumbing awful, bathroom and toilet dirty. Rest if room was outdated, old tv.
Breakfast was offered in...More
The lobby look really nice and inviting but the rooms are totally the opposite! Dust everywhere, outdated bathroom, found trash on the top of the bed when we just did the check in.Appliances and furniture warn out, vent from the bathroom doesn’t work well. Pool...More
This motel was a very pleasant surprise. The rooms were very comfortable and clean. For the rate, it was well worth the rate. The continental breakfast was just bagels, bread and butter. The checkin receptionist was very friendly.