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Quality Inn & Suites

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Quality Inn & Suites
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369 Reviews from our TripAdvisor Community

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Showing 366: English reviews
Augusta, Georgia
Reviewed 29 October 2016

The value was good in that we had a two bedroom suite with kitchenette for a reasonable price. The price and the comfortable queen bed were the only good things. We chose the hotel because it is pet friendly but pet friendly doesn't have to equal to horrible. The suite smelled terrible -- like filthy dogs -- and wasn't clean....

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Helpful?
1Thank Jenn54
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear Jenn54, Thank you for your feedback! On behalf of my entire team, please allow me to apologize for failing to meet your expectations during your recent visit. The issues you noted have been shared with all department heads to corrections can be made for future guests. Our renovations are beginning and when complete we will have all new rooms,...

Greenville, South Carolina
Reviewed 19 October 2016

The first issue I had is my room was not one of the ones it connected to the parking lot. They had the sidewalk lined with solar lights which was fine at night but when I left there was no lighting on the sidewalk so I just had to use my flashlight on my phone to navigate. The large issue...

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1Thank sdavid34420
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear sdavid34420, The issues you encountered during your recent stay have been shared with our department heads as well as our pest control company. Our post-Hurricane pest services have been performed and if there were any bugs found in the room in question after the storm, I can assure you they have been eliminated and the room has been treated....

Loveland, Ohio
Reviewed 5 October 2016 via mobile

@choicehotels Where is the quality that is in the name? We had to change rooms twice and the hotel could not give us a clean room. There was human hair on most of the sheets we checked in each room. We found out that pets are allowed after finding cat food on the floor of one room and cat hair...

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2Thank tvoyt
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear tvoyt, On behalf of my entire staff, please allow me to apologize for failing to meet your expectations regarding your recent stay. I have discussed your feedback with my various departments to ensure issues such as these do not arise in the future. My team has assured the room you were moved to was to your satisfaction and your...

Reviewed 3 October 2016 via mobile

Before I booked this hotel I read mixed reviews so I felt it would be suitable for just lodging for a 2 day junior golf tournament. Understandably it is not a vacationing lodge, because I can't imagine staying there for a week, let alone being stuck there with inclement weather. As others have stated, supposedly renovations are under way, but...

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2Thank Debra W
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear Debra W, On behalf of my entire team, please allow me to apologize for failing to meet your expectations regarding your recent stay. I have passed along your feedback to my department heads in order to make the necessary corrections. Our upcoming renovations will include all new guest rooms and suites, a new pool and pool area and refinished...

Forsyth, Georgia
Reviewed 27 September 2016

We loved our stay here. We had a 2 bedroom suite by the pool and it was fabulous. Yes, it needs a renovation, but the rooms were great and clean. Breakfast was good. The coffee at breakfast and in the lobby was fantastic. The walk to the beach was quick and easier than when we stayed at the Days Inn...

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Thank kristenandsammi
Charleston
Reviewed 21 September 2016

We had booked another hotel off the island, but decided not to travel the half hour or so, and find a hotel on Jekyll Island, so we booked this hotel with a "nonrefundable" rate the day before our arrival date. On arrival we have room 208...no elevator, we have heavy luggage...we asked for another room, claimed they had no others...

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1Thank muchfuntravelin
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear muchfuntravelin, On behalf of my entire staff please allow me to apologize for failing to meet your expectations regarding your recent stay. Each and every one of our suites are equipped with a stove/oven, fridge, microwave and coffee maker. Once our renovations are complete, the property will have an elevator, all new guest rooms with new furniture and redesigned...

Reviewed 11 September 2016

This is always one of the less expensive hotels on the island. We have stayed there many times and it is always just great. Not fancy, but clean and the front desk staff is always helpful and friendly. The breakfast has many choices and the location is ideal. We have stayed in the two bedroom suites before and it really...

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Thank shishagirl
Augusta, Georgia
Reviewed 6 September 2016

I've stayed at this Inn many nights. The staff is always very friendly, helpful and accommodating. The nightly rate includes breakfast; make your own waffles, eggs, bacon or sausage, various breads, yogurts, cereals. Great for the money. They have a nice pool and bike rentals on the property. They also have larger, two bedroom rentals with a full kitchen that...

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Thank Angelofmcy
Reviewed 2 September 2016 via mobile

I stayed here with the family for a weekend getaway. The hotel is located walking distance from the beach which was great, but the rooms are in desperate need for remodeling. They did have signs in the lobby stating that refurbs were to come in late 2016 and as long as they stick to this, it may be worth returning,...

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1Thank LSteele230
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear LSteele230, Thank you for your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the information you provided to make improvements to ensure we offer an exceptional experience for our guests in...

Reviewed 31 August 2016

I had high expectations after seeing the room pictures! Was upgraded to a suite! First room had mold on the ceiling in the bedroom with 2 Queen beds! Moved to another suite better but saw roaches twice. One in the bathroom and one in the kitchen. The room was dated but seemed clean. The bathroom was dated right out of...

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Helpful?
Thank David D
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Dear David D, Thank you for your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the information you provided to make improvements to ensure we offer an exceptional experience for our guests...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 700 N Beachview Dr, Jekyll Island, GA 31527-0830
Region: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Jekyll Island
Price Range: $126 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 71
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Also Known As:
Quality Inn And Suites
Quality Hotel Jekyll Island
Quality Inn Jekyll Island
Jekyll Island Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find out if the rooms are actually renovated or don't bother.”
806courtneyb, 31 Mar 2017 | Read review
“Stairs were only option to second floor. I would request a first floor room if stairs are a problem.”
anitab415, 12 Feb 2017 | Read review
“The suites are worth the extra few bucks!”
chads886, 1 Feb 2017 | Read review
“Most rooms are not beach view. If that's what you want, ask,”
ontheroadagaintexas2, 8 Jan 2017 | Read review
“Bring pots and utensil. Supply groceries, hotel is basically quiet no matter what room”
Jogtheworld, 4 Jan 2017 | Read review
5 of 5