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Quality Inn & Suites

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Room & Suite (113)
Dining (10)
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Overview
  • Excellent13%
  • Very good29%
  • Average21%
  • Poor16%
  • Terrible21%
Travellers talk about
“an older hotel”(16 reviews)
“waffles”(21 reviews)
“sleeper sofa”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Kitchenette
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (404)
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Reviewed 14 July 2017

Let me start by saying that i read the reviews before booking this stay. I was aware this was an older hotel---I allowed for that. That being said, it was just plain dirty. The staff did try to make it nice but even that attempt...More

Thank Gina S
Response from qualityjekyll, Director of Sales at Quality Inn & SuitesResponded 29 July 2017

Dear Gina S, Thank you for your feedback! Please allow me to apologize for failing to meet your expectations during your recent visit. I have shared your issues with our management team so we can make the proper corrections. At this time, we are undergoing...More

Reviewed 14 July 2017

We had a two bedroom suite. No coffee cups, but we were provided coffee and a coffee maker, I asked and was told I had to pick them up in the lobby when I needed them. We were there 4 days, housekeeping came with towels...More

1  Thank georgiapeach08
Response from qualityjekyll, Director of Sales at Quality Inn & SuitesResponded 29 July 2017

Dear georgiapeach08, Thank you for your feedback! I do apologize that we failed to meet your expectations during your recent visit. Your issues have been shared with our different department heads so corrections can be made. We are under renovation and once complete our kitchens...More

Reviewed 14 July 2017

Hotel advertised as being under a remodel. Mini suite building had not been remodeled in years. (1970's) Air conditioning barely worked. Room was musty and stuffy, sofa sleeper bed frame was rusted and mattress had holes in it. Room advertised for 8 guests, that is...More

1  Thank michellemayabb
Response from qualityjekyll, Director of Sales at Quality Inn & SuitesResponded 29 July 2017

Dear michellemayabb, Thank you for your feedback! On behalf of my entire team, allow me to apologize for failing to meet your expectations during your recent stay with us. The issues you listed have been shared with our management team so the proper corrective actions...More

Reviewed 24 June 2017

This is an old hotel that is going through renovation. The beds were comfortable and the room clean. Clean towels every day. Breakfast was ok. There was lots of room to move around in the room I stayed in. The pool was being renovated so...More

Thank Gennean
Reviewed 15 June 2017

After trying for days to book a room with an ocean view, I finally called Quality Inn. We have stayed at other Choice Hotels and were extremely pleased with the cleanliness. Before I booked this online I called and talked with the person at the...More

4  Thank fedens
Response from qualityjekyll, Director of Sales at Quality Inn & SuitesResponded 16 June 2017

Dear fedens, Thank you for your feedback! I am sorry to hear that we failed to meet your expectations on your recent visit. As you noted, our confirmation email states that our renovations are ongoing and we are doing our best to keep the impact...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
USD 122 - USD 272 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms, Smoking rooms available
Details
Price range
USD 122 - USD 272 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms, Smoking rooms available
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Traveller (156)
Room & Suite (113)
Dining (10)
Pool & Beach (10)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Brittany P
23 March 2018|
Answer
Response from Deborah E | Property representative |
Not at this time.
0
Votes
ybf2020
30 October 2017|
Answer
Response from qualityjekyll | Property representative |
Our first set of rooms poolside are in their final stages of completion. As I cannot give a firm date we expect them to be back in service around mid to late November. We expect to have the rest of the rooms completed by the... More
1
Vote
Room Tips
"Rooms are generally spacious, but there is not way to know what you are getting in advance."
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"Select a different Hotel first."
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"ground floor is obviously best for pets."
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"Choose a different hotel"
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