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Red Roof Inn & Suites Hinesville

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31 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Peyton, Colorado
Reviewed 23 February 2016

Traveled here on a business trip and stayed for 4 nights. Only positive about the stay was the bed. The lobby has a defunct fountain with a haphazardly placed piece of plywood covering it. There are several gouges in the walls, and the entire feel of the hotel is just a bit this side of seedy. I had a stray...

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Helpful?
Thank GabbyThompson
williebar
Reviewed 28 January 2016 via mobile

I would never stay here based on the rude and rushed attitude of the girl who answered the phone. I simply wanted some prices and I was told 59.99 for a king 69.99 for a queen and then was basically hung up on. I'm not sure if she was busy or what, but this type of attitude will certainly lose...

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Thank williebar
Rocky Mount, Virginia
Reviewed 12 December 2015 via mobile

I won't lie.... my first encounter was shocking. Literally..... I hit the buzzer out front and I think I scared the attendant out of her chair. We checked in at 3:30 am so she probably wasn't expecting us. Got our room quickly and off to bed. Woke up to a great continental breakfast and off we went. It was obvious...

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Helpful?
Thank Kupkakery
Days Inn H, Guest Relations Manager at Red Roof Inn & Suites Hinesville, responded to this review

Dear Kupkakery, Thank you for sharing your comments regarding your recent stay at the Quality Inn & Suites, Hinesville GA. Your feedback will be shared with the team to serve as recognition and encouragement; as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, Rk Patel...

Huntsville, Alabama
Reviewed 6 September 2015 via mobile

Within the first couple minutes of being in the room my mom found a roach in the bathroom. I called the front desk several times and no one answered. So I walked to the front desk and the front desk person was talking on her personal cell phone. She didn't acknowledge my presence and continued her conversation about her mom...

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Helpful?
Thank Brittany H
Days Inn H, Guest Relations Manager at Red Roof Inn & Suites Hinesville, responded to this review

Dear Brittany, It is very unfortunate that your experience with us was not as pleasant as you expected. We really do appreciate your concern, especially the fact that you alerted us to the cockroach incident prior to your departure. Management was informed after you checked out and a Pest control company (ECOLAB) was already contracted to attend to the issue....

Georgia
Reviewed 25 July 2015 via mobile

I've visited this property 4-5 times over the past year and unfortunately the hotel appears to be in a downward spiral. This visit, the staff wasn't cordial and on checkout, the front desk clerk was busy visiting with her significant other. This has happened to me on a previous visit. This hotel is in a great location and offers good...

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Helpful?
Thank GeorgiaTopdog
Days Inn H, Guest Relations Manager at Red Roof Inn & Suites Hinesville, responded to this review

Dear Georgia Topdog, I'm very sorry that you've taken away such a poor impression of our property, and I apologize for the Front Desk behavior. Just want to inform you that we are working on both situation. At the conclusion of the renovation our property will have the amenity such as Microwave, Mini Refrigerator, Iron, Iron Board , Coffee Maker...

Rio de Janeiro, RJ
Reviewed 22 July 2015 via mobile

Hinesville do not have nothing special and if you can pay more for long stay you really need to change for other hotel. But if you like to sleep in a clean and good room that is a good option. Tge breakfast is fine. The room and the beds confortable. A little bit overpriced for the old horel that it...

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Helpful?
Thank jorgeotavio
Guest R, Guest Relations Manager at Red Roof Inn & Suites Hinesville, responded to this review

Dear Jorgeotavio, I am glad to hear you found our rooms clean and comfortable. I understand how necessary Elevator is in multiple story building, but unfortunately the hotel was originally designed without elevator and its very hard to make that change now. I hope you will give us another change to earn your business next time you are in the...

Beverly Hills, Florida
Reviewed 20 July 2015 via mobile

This hotel is recently renovated and you can tell. New paint new carpet, it's very nice looking. The beds are comfortable and no signs of bugs that the other reviews say. Only issues were the carpets in the hall were pretty bad. Definitely need to be thoroughly cleaned. The room carpets were nice but the hallway was horrible. Other issues...

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Helpful?
Thank ShamrockSoldier
Guest R, Guest Relations Manager at Red Roof Inn & Suites Hinesville, responded to this review

Dear ShamrockSoldier, Thank you for taking the time to tell us about your experience at the Quality Inn & Suites, Hinesville, GA. Your feedback is very important to us. At Quality Inn & Suites, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address...

Reviewed 5 July 2015 via mobile

as I walked out of my moms room ,to go back in my room we saw a roach which we killed instantly, told the woman she brushed it off like that's normal. Later that night while I was in my room I saw a dead roach on the corner in the door. I feel like hotels are supposed to be...

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Helpful?
Thank jane8586
Guest R, Guest Relations Manager at Red Roof Inn & Suites Hinesville, responded to this review

Dear Jane, Thank for allowing us to earn you valuable business . I am extremely sorry for an inconvenience due to roach in your room. We do have nationally recognized pest elimination company that treats all room on timely manner. I will discuss your issue with the them to resolve the issue. Hope to earn yours and your mother valuable...

ALBANY
Reviewed 29 April 2015

We recently stayed at this hotel because everything else was booked. I used my card to hold the room until we arrived which I paid cash after we got there. The clerk Valerie ran my card and debited my account. When I called and spoke with Gm Ms .Simmons she informed me that was hotel procedures. I told her that...

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2Thank MARION T
Cleveland, Ohio
Reviewed 29 March 2015

My husband and I traveled to Georgia to visit my son before he was deployed. We stayed at the Quality Suites. The hotel was clean and nicely renovated. The rooms were clean and spacious. Pool area was nice as well. Breakfast was complimentaryand nicely displayed and nice variety -- some days there was pancakes, other days there was waffles, cereal,...

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Thank vmsod

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Red Roof Inn & Suites Hinesville is family friendly, and an excellent choice for guests who are visiting Fort Stewart or Liberty Regional Hospital, as the hotel is within a 5 minute drive to both locations. Savannah College is also just 10 minutes away. Other great attractions like Fort McAllister State Historic Park, and Savannah Mall can easily be enjoyed within 30 minutes. When you check in, check out the room amenities we have to offer during your stay. The non-smoking rooms at this newly renovated hotel offer large flat screen TVs, microwave & refrigerators, work desk, and hairdryers. Select rooms offer Jacuzzi's, and coffee makers. This hotel offers suite rooms, and coin laundry is available. Complimentary coffeehouse-style coffee & tea are offered in the lobby and one well-behaved pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn & Suites Hinesville

Address: 70 Wallace Martin Dr, Hinesville, GA 31313-1062 (Formerly Quality Suites)
Region: United States > Georgia > Hinesville
Price Range: $63 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn & Suites Hinesville 2.5*
Number of rooms: 65
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Also Known As:
Comfort Hotel Hinesville
Comfort Suites Hinesville
Hinesville Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites Hinesville staff and other travellers.
1 question
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Questions? Get answers from Red Roof Inn & Suites Hinesville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at the Hampton Inn on the other side of the parking lot.”
 of 5 bubbles GabbyThompson, 22 Feb 2016 | Read review
“Avoid this horrible place and staff isn't trustworthy with your bank card”
 of 5 bubbles MARIONT522, 28 Apr 2015 | Read review
“The applebees near this hotel was also quite disgusting, had hair in our pasta.”
 of 5 bubbles 397curtisc, 19 Aug 2014 | Read review
“Ask to see a room before you are assigned that particular room for cleaning and freshness”
 of 5 bubbles MarionT544, 6 Jul 2014 | Read review
“No elevator so if you don't do stairs,get a room on main level”
 of 5 bubbles Funloving22222, 5 Jan 2014 | Read review
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