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SureStay Hotel by Best Western Helen Downtown

607 reviews
#11 of 18 Hotels in Helen
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Traveller (11)
Room & Suite (7)
Dining (2)
Overview
  • Excellent25%
  • Very good29%
  • Average23%
  • Poor14%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Pets Allowed
2.0 Star Hotel
All hotel details
Offers from SureStay Hotel by Best Western Helen Downtown
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Free Cancellation
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Reviews (607)Write a Review
There are newer reviews for SureStay Hotel by Best Western Helen Downtown
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Traveller rating
155
158
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91
59
Traveller type
Time of year
LanguageEnglish
155
158
143
91
59
Show reviews that mention
All reviewsroom was cleanheated poolwithin walking distancelabor daystaff was very friendlywould definitely stay here againshops and restaurantsin townking bedget awaysuper8motelfesthalleratesrenovationsgeorgiapet
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81 - 85 of 606 reviews
Reviewed 17 November 2016

Review collected in partnership with Super 8
Thank williamgB9465BG
Reviewed 16 November 2016

Review collected in partnership with Super 8
Thank brigittesR8036CV
Reviewed 15 November 2016 via mobile

The staff is nice. That is the only good thing. We were put in a room that looked like you would rent by the hour. After two spiders and a stink bug were found we asked for another room. We were moved and the room...More

Thank Jennifer L
Reviewed 13 November 2016

Review collected in partnership with Super 8
Thank Theresa L
Management response:Responded 15 November 2016

More

A TripAdvisor Member
1
Reviewed 6 November 2016 via mobile

We went for Oktoberfest. We arrived 3 hours early and they got us right in. They were super friendly and accommodating. Every time we asked for something they were right on it. It's not the most modern motel but they are about to remodel and...More

Thank A TripAdvisor Member
Management response:Responded 10 November 2016

Hello! We are so glad you enjoyed your stay with us! We look forward to seeing you again soon. Thank you so very much, Debbie Carroll

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
USD 63 - USD 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 63 - USD 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (11)
Room & Suite (7)
Dining (2)
Pool & Beach (2)
Questions & Answers
Ask a question
Crystal B
13 March 2017|
AnswerShow all 3 answers
Response from HerrP | Reviewed this property |
You should probably call (706) 878-2191 and speak to the manager.
1
Vote
bwalls171
6 January 2017|
Answer
Response from debbiesuper8 | Property representative |
Hello, I don't know who you are from the website. If you would like to contact me directly, I would be happy to look into the matter for you.
0
Votes
Michelle W
3 October 2016|
AnswerShow all 3 answers
Response from Pam L | Reviewed this property |
Depends on who you made it through. Some you can't cancel. I'd go through whoever you made the reservation through.
0
Votes
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12
Room Tips
"They have rooms with jacuzzi and fireplace"
Read review
"Check out your room before booking. There are many other properties in Helen that seem to be better choices."
Read review
"I'd check out the room first. Some may have been remodeled."
Read review
"Chose another hotel."
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