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I have no problem with the gentleman at the front desk, however the hotel itself it dirty and seedy. The housekeepers are very nice, don't speak much English being from India, but nice just the same. The hotel is underlyingly filthy. Our stay was more...More
First my daughter goes to take a shower and there is only a bath. TVs are from the 90s. Bed is hard as a brick, pool was nasty. Toilet was barely mounted to the floor. Says free wifi, but no wifi. Stay elsewhere
New management (husband and wife) went out of their way to make our sneak away long weekend as comfortable and romantic as possible. Always said 'yes, sure, absolutely' to whatever we asked. We were never told no. All rooms have been renovated, and outside updates...More
1 Thank mrskarenneal
Response from Mary S, Public Relations Manager at Alpine Valley Inn - HelenResponded 7 January 2017
Thank you so much for taking the time to leave such a kind review. We truly just want our guests to really enjoy their time spent at Alpine Valley Inn, and we will do whatever we can to make the experience as wonderful as...More
This is a nice hotel for the price, if you can get a jacuzzi room. Its located as soon as you hit Helen, GA coming from the South. About a 15 min walk from downtown where all the shops are. They have new management which...More
Thank Matthew C
Response from Mary S, Public Relations Manager at Alpine Valley Inn - HelenResponded 8 November 2016
Thank you for providing feedback about your stay. We are thrilled to hear that you enjoyed yourself, and look forward to seeing you next time your adventures bring you to Helen, GA.
Absolutely not a good choice. Premises are in total disrepair. Paint peeling ,outdoor carpet ripped and coming up cigarette butts everywhere. No security people actually spending the night in cars in parking lot.
Our friends got to there room late Saturday night and there was...More
Response from Mary S, Public Relations Manager at Alpine Valley Inn - HelenResponded 21 October 2016
Thank you for your feedback. This is certainly not our standard. These issues will be addressed with our team, and we will work diligently to assure this never happens again. We look forward to earning your business again in the future.
USD 72 - USD 325 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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