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Quality Inn Helen

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Quality Inn Helen
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265 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Helen
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Showing 264: English reviews
Long Island, New York
Reviewed 22 September 2016

Funky little town ,,, We stayed here late Aug , after season I guess,, fine by us,,, we reserved a room with 2 Queen beds, when we arrived we were given a room with a King bed, when I asked I was told that a water heater blew up and flooded the whole other building,,,, I didn't by that story...

Thank Edosullivan
Sonya T, Guest Relations Manager at Quality Inn Helen, responded to this review

Hello, Thank you for your recent feedback on your visit to Helen. We are thrilled you enjoyed our location and all of the fun things there are to do in town. During your stay, our hot water heater did in fact go out and it took us a few weeks to get it back up and running properly. I would...

Monroe, North Carolina
Reviewed 1 September 2016

With a college student and public education job with the state, we like to seek travel deals and located this little motel in Helen for an evening stay. Though the outside areas showed some hints of age, it was nonetheless charming and appealing overall and the rooms were very clean and well-kept with a particularly nice redone bathroom area. The...

Thank DawndyR
Sonya T, Guest Relations Manager at Quality Inn Helen, responded to this review

Hello, Thank you for taking the time to give us such positive feedback on your stay with us. We are thrilled you enjoyed your stay and were able to come back to your room after a day of hiking to unwind. We hope the next time you are in Helen we see you again.

Forsyth, Georgia
Reviewed 28 August 2016

The room was very clean, comfortable, quiet and most importantly pet friendly. Close to everything downtown. Just a one night stay traveling across the area in the North Georgia Mountains. Would definitely choose this place again.

Thank DonPhyllis
Trussville, Alabama, United States
Reviewed 21 August 2016

Absolutely nothing wrong with this place, except the inconsistency in price from week to week. Having everything to do with events and activities, the price here can swing sixty dollars within a week. It is a nice, secluded and quiet property. The staff was nice. The upstairs ice machine does not work and our neighbors were missing a shower curtain....

Thank Phillip H
New Smyrna Beach, Florida
Reviewed 9 August 2016

We stayed for two nights in a room with two queen beds. Very nice place, very clean and comfortable. You will feel VERY safe here, we saw a police officer in town and he said there has never been any trouble reported at this hotel unlike the one right down the street. The desk clerks were very nice and helpful...

Thank Trina Jim L
Reviewed 6 August 2016 via mobile

My family and I stayed here for a relaxing family trip and was very impressed. The staff was very friendly, the beds were extremely comfy, the rooms were quiet, and the view was beautiful:) The only thing even remotely wrong was that at breakfast, they only had sugar free syrup and the taxes on the room were more than I...

Thank stacielw
Gadsden, Alabama
Reviewed 3 August 2016 via mobile

My wife and I stayed here overnight. It is in a great location, convenient to everything and the staff was friendly. But, the cleanliness and maintenance was lacking. When we checked in, the main lobby area had an overwhelming stench, similiar to a sewage leak smell. Thankfully, that building was sepearate from the building our room was in, so that...

1Thank Lane186
Charlotte, NC
Reviewed 31 July 2016

The title of the review says it all. My family stayed here one night to visit Helen. It was just a short walk to most of Helen's main town attractions which was ideal. The hotel staff was very friendly and accommodating which was also very appreciative by us. The hotel itself looks a little beat down but still serves it...

Thank jesselodge
Sonya T, Guest Relations Manager at Quality Inn Helen, responded to this review

Hello, Thank you for your review of your recent stay at the Quality Inn Helen. We are glad to hear you enjoyed your stay and we could accommodate you and your family at a great rate. We do hope the next time you are in Helen to see you and your family again!

Masontown, Pennsylvania
Reviewed 27 July 2016

Upon arriving at the Quality Inn, we tried to check in and they tried to room us upstairs. We had reserved rooms downstairs. After some time they managed to find us two downstairs rooms. These were supposed to be close to each other. They weren`t. They arranged to give me a, so called suite. This place had been remodeled. It...

Thank tawn5512
Sonya T, Guest Relations Manager at Quality Inn Helen, responded to this review

Good Day, Thank you for posting this review and sharing your feedback on what appears to have been an unfortunate experience at our hotel. Please accept our sincere apology for the miscommunication in room location and missing service on your room for a night's stay. We always strive to make your stay comfortable, thus upgrading you to our suite. After...

Reviewed 26 July 2016 via mobile

We jumped in the car for a road trip unknowingly ending up in Helen where pretty much everything was booked due to an event on Saturday, so we ended up at the Quality Inn. It was more than I wanted to pay for this type of hotel, but it is what it is, right? We were pleasantly surprised! The recently...

Thank Brandi R
Sonya T, Guest Relations Manager at Quality Inn Helen, responded to this review

Hi Brandi, Thank you for your recent review of the Quality Inn Helen. We are thrilled we could accommodate you on your spur of the moment trip to Helen GA. Thank you for your kind words about our recently renovated hotel, our fantastic breakfast and refreshing pool. We are looking forward to seeing you again the next time you are...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We are pleased that we have the privilege of serving you, with the absolute best hospitality in Helen. We take pride in our customer service and guest relations. Our goal is that from the instant you walk through the front door until the moment that you check out, you will feel like you are the most important guest in our friendly and family oriented hotel. Our motto is "ENTER AS STRANGERS...LEAVE AS FRIENDS!!!" Our staff will make every effort to accommodate your needs during your stay. ... more   less 

Additional Information about Quality Inn Helen

Address: 15 Yonah St, P.O. Box 1233, Helen, GA 30545-3121
Region: United States > Georgia > Helen
Price Range: $92 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Helen 2.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Quality Inn Helen Hotel Helen
Helen Quality Inn
Hotel Style:
#5 Business Hotel in Helen
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Helen staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bottom floor and close to the office has always been better for me. No loud noises at all. People seemed to respect everybody.”
 of 5 bubbles Sharon123449647, 13 Mar 2017 | Read review
“Although the Inn appeared to be full, and a few guests had dogs, it was a quiet stay.”
 of 5 bubbles 594LaurenD, 19 Feb 2017 | Read review
“If you have mobility issues you need to get an access room on the ground floor”
 of 5 bubbles Jerry-retired, 23 Nov 2016 | Read review
“If you don't like crowds stay end of Aug..”
 of 5 bubbles Edosullivan, 21 Sep 2016 | Read review
“No elevators”
 of 5 bubbles PhillipH830, 21 Aug 2016 | Read review
5 of 5