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Quality Inn Helen

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Quality Inn Helen
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258 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Huntigntown
Reviewed 1 week ago

This is a small property in a great location. It is nothing fancy but was clean and comfortable. The walls and been recently painted. There was new carpet on the floors. The tile was new in the bathroom and the tub surround was recently redone. The front office staff was very helpful. Being an older hotel the breakfast room was...

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Helpful?
1Thank Jerry-retired
Sonya T, Guest Relations Manager at Quality Inn Helen, responded to this review

Good Day Jerry, Thank you for taking the time to give us your feedback on your recent visit. We are thrilled you enjoyed your stay with us and our freshly renovated rooms and prime location accommodated you well during your stay. We look forward to seeing you again the next time you visit Helen!

Reviewed 3 weeks ago via mobile

Enjoyed our visit here. We stayed in a room with king bed the room was nice and clean and staff very friendly. We had a pet with us it was 20.00 more each night.I thought that was a little high. It is in walking distance to town

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Thank jbrad1964
Sonya T, Guest Relations Manager at Quality Inn Helen, responded to this review

Hello, Thank you for taking the time to review your recent visit. We are thrilled you enjoyed your visit with us and our location served you well. We hope to see you again the next time you are in town.

Valdosta
Reviewed 25 October 2016 via mobile

My family decided at the last minute to head to North Georgia for a small vacation. Stayed at the Quality Inn in Helen Georgia. First of all I booked on Choice website and requested a non-smoking room. Did not get a non-smoking room. Second, we could not take a shower due to drains plugged up. Front desk was not interested...

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Helpful?
2Thank Michael T
Sonya T, Guest Relations Manager at Quality Inn Helen, responded to this review

Good Day, Thank you for taking the time to review your recent stay with us. I would like to apologize for all of the inconveniences you experienced during your stay as well as our problem handling. I have addressed your concerns with both my housekeeping staff and front desk and have begun retraining in both areas. I do hope the...

Framingham, Massachusetts
Reviewed 24 October 2016

Staff was friendly, room was clean and comfortable, (except for the make-up stains on the blanket). Everything worked and the shower was great. Close to Betty's and away from the hustle of the main street. I'd definitely stay here again.

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Helpful?
Thank bsktcase27
Sonya T, Guest Relations Manager at Quality Inn Helen, responded to this review

Good Day, Thank you for taking the time to write a lovely review of your stay in Helen. We are thrilled you enjoyed your stay and our location served you well throughout your visit. We look forward to seeing you again the next time you visit Helen.

birmingham, Al
Reviewed 23 October 2016 via mobile

My husband and I stayed here for Octoberfest and needless to say, we weren't impressed from the get go. When we arrived our hotel door room was open and it appeared as though someone had used the bathroom and left part of the evidence in the toilet bowl. We flushed and wiped it down then moved on to explore Helen....

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1Thank rgiles
Casselberry, Florida
Reviewed 21 October 2016

We stayed here last year, mostly because this hotel had an easily accessible parking lot, as we were trailering our motorcycle to take rides. It had recently been updated, so it was super clean and well taken care of. That is why we booked again this year. However, it has been taken over by new management, and the housekeeping is...

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1Thank Kelly Q
Kissimmee, Florida
Reviewed 20 October 2016 via mobile

Spent two nights in Helen Georgia and we always travel with our fur babies so it is important to have a pet friendly hotel. There aren't many in Helen but Quality Inn was very pet friendly and a decent place to stay. Room was clean, rate included breakfast and we could walk to everything downtown. Would definitely stay there again

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Thank utmuse
Sonya T, Guest Relations Manager at Quality Inn Helen, responded to this review

Good Day! Thank you for taking the time to review your stay with us. We are thrilled our pet friendly accommodations served you well during your visit. We look forward to seeing you again the next time you visit Helen!

Savannah, Georgia
Reviewed 20 October 2016 via mobile

We stayed this pass weekend for Octoberfest and watched a older couple have the police called on them for no reason. Yes they were grilling outside our room having a good time but made sure they were not causing us any problems and they weren't. Next thing we heard police come up and send them and another couple to there...

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1Thank bossladywhit
Waldo
Reviewed 20 October 2016

We read pretty good reviews for this hotel so we made our reservation. The room was your typical hotel room. Looked fairly newly remodeled, pretty nice. Took showers, towels were fresh and clean. Came time to hit the hay and when I turned the covers and noticed stains on the blanket and it looked like bug or rat feces. Went...

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1Thank M. S
Reviewed 18 October 2016 via mobile

Sitting outside our room having a good times. Office manger CALLED THE COPS TO US!! Not once did she or any of the staff come up and ask us to calm down. But instead call the cops not once but twice. Yes we were drinking it was Octoberfest. Everyone was. But we were cooking talking laughing and next thing we...

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Helpful?
Thank Vivian W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We are pleased that we have the privilege of serving you, with the absolute best hospitality in Helen. We take pride in our customer service and guest relations. Our goal is that from the instant you walk through the front door until the moment that you check out, you will feel like you are the most important guest in our friendly and family oriented hotel. Our motto is "ENTER AS STRANGERS...LEAVE AS FRIENDS!!!" Our staff will make every effort to accommodate your needs during your stay. ... more   less 

Additional Information about Quality Inn Helen

Address: 15 Yonah St, P.O. Box 1233, Helen, GA 30545-3121
Region: United States > Georgia > Helen
Price Range: $95 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Helen 2.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Quality Inn Helen Hotel Helen
Helen Quality Inn
Hotel Style:
#5 Business Hotel in Helen
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Helen staff and other travellers.
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Questions? Get answers from Quality Inn Helen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have mobility issues you need to get an access room on the ground floor”
 of 5 bubbles Jerry-retired, 23 Nov 2016 | Read review
“If you don't like crowds stay end of Aug..”
 of 5 bubbles Edosullivan, 21 Sep 2016 | Read review
“No elevators”
 of 5 bubbles PhillipH830, 21 Aug 2016 | Read review
“Sometimes the wifi worked, sometime not.”
 of 5 bubbles tawn5512, 27 Jul 2016 | Read review
“The rooms next to the pool were very good.”
 of 5 bubbles stevensH3432GE, 21 Jul 2016 | Read review
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