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Castle Inn

Certificate of Excellence
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04/06/2017 05/06/2017
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114 Reviews from our TripAdvisor Community

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Showing 112: English reviews
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Summerville, Georgia
Reviewed 2 weeks ago

One night stay with the Mrs, room was clean, neat and very affordable. Staff was pleasant and helpful. The Castle theme was throughout the hotel still an older hotel but resent updates have brought it up to todays standards. My only complaint is the little to no wifi BUT there is a sign in the room reminding you it is...

Thank SoundmanRB
Reviewed 12 April 2017

We always stay in the same room at the Castle Inn. We have stayed there at least 6 times and will be going back next month. Don't hesitate to book here. Get a room overlooking the Troll restaurant or the main street.

1Thank alhimburg
CastleInnHelen, Manager at Castle Inn, responded to this review

Thank you so much. We love our repeat quest, they are like family to us. Cant wait for your next visit. Thanks Deb and Staff.

Cumming, Georgia
Reviewed 5 April 2017

Spent Sat./Sun in Helen for a wedding and the Castle Inn rocks!! Barbara at the front desk was AMAZING and was incredibly helpful. Her and the staff were awesome at helping us with some minor details. Room was great, inn was clean and location was perfect. We were able to get there a little early and had a later checkout....

1Thank johnkid33
CastleInnHelen, Manager at Castle Inn, responded to this review

Thank you for staying with us here at The Castle Inn. I hope you will come back and stay with us many times. Congrats on the wedding. We are very pleased that you where happy with your room. Thanks Deb

Ponte Vedra Beach, Florida
Reviewed 25 March 2017

Have stayed at the castle inn over the years.. First visit was over 25 years ago.. Stayed many times with entire family.. Our sons have great family memories of the castle inn and Helen.. My husband bob and I just spent 4 nights there February27-March 3 2017. Had a wonderful time.. We just love ve debbie, carol , and Barbara...

Thank swaulters
Elberton, Georgia
Reviewed 6 March 2017

This was by far the best place we've stayed at in Helen! The lady at check in was so nice and helpful. The room was clean and up to date. The bed was comfortable to sleep on and the pillows were nice and fluffy. Very pleased customer! Will definitely be coming back.

1Thank Tracy2075
Rome, Georgia
Reviewed 15 January 2017 via mobile

Great place to eat with a great atmosphere. We ate outside overlooking the river. The beer was great although can't remember the name was a light beer recommended but the waitress. For dinner we both had the Reuben sandwich which was also delicious

1Thank christy m
Atlanta, Georgia
Reviewed 26 December 2016

We had a great time in the castle inn. Deb the manger was so sweet and accommodating if we needed anything she was only a phone call away. The room was nice and clean the beds were soft and I liked the old fashion feel, the room feels like your going back in time in a modern way. And its...

2Thank smithkirk2010
CastleInnHelen, General Manager at Castle Inn, responded to this review

Thank you for staying with us here at The Castle Inn. I am happy that your visit was nice and that your room was up to what you would have expected. We do hope that you will come back and stay with us again. Thanks Deb

Reviewed 13 December 2016

We stayed in Helen, GA at the Castle Inn for 1-night. We got a double queen bed suite (bed pillows too hard and mattress too old). First of all, the staff who booked and checked us in, was very polite. Upon arriving to our parking lot/mountain view suite, there was an overbearing smell of Odor Ban, if that's what it's...

Thank Chrissy K
CastleInnHelen, Manager at Castle Inn, responded to this review

Thank you for staying with us at The Castle Inn. We are an older property in Helen one of the first Inns and the only Inn on the main street in the middle of the Village walking distance to everything. The pillows where bought brand new two days before your arrival. We also do clean our rooms with a cleaner...

Lake Park, Georgia
Reviewed 8 November 2016 via mobile

This inn is only fair. There is no elevator. There are no amenities. The room smelt like someone dumped a gallon of sanitizer in the room and called it clean. The office hours are very limited. I would love to have their hours! They make banker hours look long! The rooms are in serious need of upgrades. The beds and...

1Thank knseli
Navarre, Florida
Reviewed 8 November 2016

The Castle Inn is unique. Bring your own pillows. Theirs are like flat pancakes. We had a view of the parking lot, mountain, river. We didnt sit out there due to the smell of the Troll Restaurant. The bed needs replaced. It squeaks everytime someone moves in it. The shower was awesome though. I would go to a different place...

1Thank Lori N

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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
Official Description (provided by the hotel)
Bavarian style building with magnificent views! This Hotel is located in the heart of Alpine Helen on the banks of the Chattahoochee River with fantastic views of the mountains. Enjoy the comfort of our rooms after a full day of; trout fishing on the Chattahoochee River, the action packed family fun of Helen's Main Street attractions, or endless hours of browsing and shopping the most unique shops in the Georgia Mountains. ... more   less 

Additional Information about Castle Inn

Address: 8580 Main St, PO box 209, Helen, GA 30545
Region: United States > Georgia > Helen
Price Range: $119 - $186 (Based on Average Rates for a Standard Room)
Number of rooms: 12
Also Known As:
Castle Hotel Helen
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Questions & Answers

Here's what travellers have asked, with answers from Castle Inn staff and other travellers.
3 questions
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7 months ago
over a year ago
Birmingham, Alabama

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Questions? Get answers from Castle Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for street side for a private balcony.”
SoundmanRB, 8 May 2017 | Read review
“Get a room along the river. We had room 206”
johnkid33, 5 Apr 2017 | Read review
“Ask for a room on the Main Street room 210”
swaulters, 24 Mar 2017 | Read review
“pick a room over the river or front side to get the best views”
smithkirk2010, 26 Dec 2016 | Read review
“Choose a hotel brand you know and trust. I thought this would be nice, since it's in the heart of downtown Helen, but I was disappointed.”
890chrissyk, 13 Dec 2016 | Read review
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