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Traveller (39)
Room & Suite (38)
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Overview
  • Excellent49%
  • Very good24%
  • Average13%
  • Poor4%
  • Terrible10%
Travellers talk about
“no elevator”(12 reviews)
“main street”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Private Balcony
Breakfast included
All hotel details
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Reviews (123)
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121 results
Traveller rating
58
28
17
5
13
Traveller type
Time of year
LanguageEnglish
58
28
17
5
13
Show reviews that mention
All reviewsno elevatortroll restaurantmain streetoverlooking the riverroom was cleanlight sleeperqueen bedroomdowntown helenin townlocation was perfectmemorial day weekendwalking distance to everythingwould definitely stay here againan older hotelup to datea wonderful staybalcony
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1 - 5 of 121 reviews
Reviewed 31 March 2018

The room was very clean, the bed was comfortable and I enjoyed sitting on the balcony in the evening people watching and reading a book. However, I am a very light sleeper, and if you are too, I would advise getting a room on the...More

Thank MJStrider
Reviewed 4 January 2018

This hotel is in the center of town right at the bridge in downtown Helen. My family and I stayed there and the rooms are very nice and updated fro as old as the hotel is. It is close to everything and not overly priced...More

Thank tim j
Reviewed 31 December 2017 via mobile

Very cute little holiday gifts & decor! We got some ornaments that can make it back to Miami, Florida. Stop by... cute shop! I can’t speak for the hotel. The shop is central in the city and you can walk to it from just about...More

Thank Corbaez
Reviewed 30 November 2017

The room stank so bad of cleaning chemicals, even after airing it out all day that we slept outside on the balcony all night. Everything else in town was booked due to the eclipse. We would have left and gone to a different town to...More

Thank Diana K
Reviewed 17 October 2017 via mobile

The rooms are old and dated and the place would pass as a 2 star hotel at best. It is very central. The beds are ok but not great. The room does smell like it has been smoked in. Nonetheless, it is clean and central...More

Thank Scooter H
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
USD 89 - USD 139 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Details
Price range
USD 89 - USD 139 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
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Traveller (39)
Room & Suite (38)
Questions & Answers
Ask a question
Lynn E. T
17 October 2016|
AnswerShow all 4 answers
Response from CastleInnHelen | Property representative |
I am sorry we don't have any handicapped rooms. All of our rooms are on the 2nd floor with stairs access only.
0
Votes
Sheryl C
28 April 2016|
Answer
Response from 2travelforfun | Reviewed this property |
They probably use the standard 10% rate. If I remember correctly we used AAA and they are usually the same. Good luck :)
0
Votes
Wendy H
4 October 2015|
AnswerShow all 2 answers
Response from CastleInnHelen | Property representative |
We can check you in at any time. If it is after hours you just need to give us a call and we will set it up for you. Thank you Debbie Office Manager
0
Votes
Room Tips
"Street side is obviously the best view but the view from the rear is not bad, just not as much to see and..."
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"207 was a great private room with balcony and river view"
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"Ask for street side for a private balcony."
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"Get a room along the river. We had room 206"
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