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Country Inn & Suites By Carlson, Helen

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#1 of 18 Hotels in Helen
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Country Inn & Suites By Carlson, Helen
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700 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Helen
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Showing 698: English reviews
Decatur, Georgia
Reviewed 30 March 2016

We thoroughly enjoyed our three night stay! The beds were comfortable, the shower was wonderful, and the hot breakfast every morning was great. The room was very clean, and tastefully decorated. The staff were warm and very helpful.

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Helpful?
Thank 366clarice
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear 366clarice, Thank you so much for taking the time to tell us about your recent stay here with us in Helen, Georgia. I am thrilled to hear that y'all had a good time. We hope to see y'all again soon! Thanks so much, Emily Adams Guest Relations

Reviewed 30 March 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 343sherrya
cx_heln, General Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Miami, Florida
Reviewed 30 March 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank AnthonyVop
cx_heln, General Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Reviewed 27 March 2016

Very clean hotel, staff were very nice, accommodated our needs and close to attractions in Helen Ga. We enjoyed the free breakfast! Good service overall! Very reasonable priced, it's good to be a Club Carlson member.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Shasky1
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Shasky1, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the breakfast! We look forward to your next stay. Warm Regards, Emily Adams Guest Relations

Leesburg, Georgia
Reviewed 26 March 2016 via mobile

Very clean and quiet! Staff was helpful and friendly and ensured that our stay would be well enjoyed. It is centrally located in Helen with easy access to activities and restaurants. Would suggest that smoking area be relocated for guests coming in front door with respiratory problems. Will stay here again!

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Thank Jeff R
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. I would like to apologize for the smoking area, we are currently remodeling and looking for a better place to have the smoking area. So, hopefully the next time you visit it will...

Live Oak, Florida
Reviewed 25 March 2016

Friendly Staff, Great Breakfast and Location - We came up for our Aniversary and Judy helped me find a trusted local florist to buy roses from. Judy got off at 1 pm and we weren't scheduled to arrive until around 4 pm. She managed to make sure the roses were placed in our room just right and made a special...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank waynek637
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear wayne637, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Ms. Judy, we are truly blessed to have her on staff. I am so happy to hear that y'all had a great time! We look forward to your next stay. Warm Regards, Emily Adams Guest...

Jacksonville, Florida
Reviewed 24 March 2016

We brought 4 kids ranging from 3-11 and thought the room was great. Free cookies and cocoa in the lobby were a big hit. Separate seating area in our room was nice. Breakfast was great, much better than I expected. Staff was friendly. Check-in and out were probably the fastest I've ever had. I highly recommend this hotel for families....

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 501shannonw
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear 501shannonw, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed everything. We look forward to your next stay. Warm Regards, Emily Adams Guest Relations

Gainesville, Georgia
Reviewed 23 March 2016

My husband and I stayed with our two girls for the weekend at this hotel. The best part of our hotel experience at Country Inns & Suites was the amazing staff. From Ms.Dana, (who gave us a complimentary room upgrade), to Ms. Emily (who was so very pleasant checking us in), to Ms. Judy (great gal who helped us with...

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1Thank Tricia D
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Tricia D, Thank you so much for taking the time to tell us about your recent stay in Helen. We are so delighted to hear that y'all had a great time! I want to thank you personally for mentioning me as well as Dana, Judy, and Shari! I know that I am so very blessed to get to work...

Spartanburg, South Carolina
Reviewed 18 March 2016

the staff at this hotel is wonderful. They treat you like family the breakfast bar is superb the hotel is clean and the rooms are comfortable we had a very enjoyable stay we look forward to our next trip

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Thank Tony U
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Tony U, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your time here with us in Helen. We look forward to your next stay as well! Warm Regards, Emily Adams Guest Relations

Reviewed 16 March 2016

This hotel is within walking distance to the center of town. It is a bit dated & under some renovation, but it was clean, quiet, & comfortable for a one night stay. Our room was right next to the elevator & we never heard a peep. Check out was at noon, which is later than most. Also, the ladies at...

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Thank reise3
cx_heln, General Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Reise3- I just wanted to thank you so much for the great comments about our hotel. Yes, we have a lot of renovations going on as well as a lot planned. I do hope you will get to come back and visit us and see the improvements that we have made. Sincerely Dana W. Bates General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Want the best? Then stay with the best. Thank you for viewing our beautiful Country Inn & Suites of Helen, Georgia. We are in the North Georgia Mountains and centered in the Bavarian Town of Helen, Georgia. We are located in the center of downtown Helen. Walking distance to the shops, putt putt golf, tubing, Bigg Daddy's, the Hayloft...and the Helen Festhall. Our hotel is ready and willing to accommodate groups, families, honeymooners, senior travelers on a road trip....we are here to make sure what ever the reason you are here in Helen, we are here to accommodate YOU! We have a variety of room types such as a standard king or double queen, suites are both king and double queen, our fireplace rooms are very cozy during the fall and winter months, add some romance to your trip and check out our Jacuzzi rooms, we also have a handicap accessible room as well. Our loving rooms each include...micro/frig, coffee maker and iron/ironing board. Take a dip in our indoor heated pool or hot tub. Are you watching your figure....enjoy a good workout in a fitness room. Complimentary coffee, tea, hot cocoa and cookies in the lobby. Enjoy reading...check out our library, everything from children's books to novels. Let's not forget the FREE full hot breakfast... biscuits, sausage gravy, fruit, cereal, eggs, sausage, potatoes, juice, coffee, milk...you never know what Ms. Shari is going to fix for breakfast. Excellent customer service agents here to assist you in anything you need. Our staff is proud to accommodate you. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Helen

Address: 877 Edelweiss Strasse, Helen, GA 30545
Region: United States > Georgia > Helen
Price Range: $115 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Helen 2.5*
Number of rooms: 63
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Also Known As:
Country Inn And Suites Helen
Country Inn & Suites Helen Hotel Helen
Country Inn Helen
Helen Country Inn
Hotel Style:
#1 Business Hotel in Helen
#1 Best Value Hotel in Helen
#1 Family Hotel in Helen
#1 Green Hotel in Helen
#3 Romantic Hotel in Helen
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Helen staff and other travellers.
22 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Helen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Helen is a quiet town, so all rooms were quiet. The hotel is off the main road as well.”
 of 5 bubbles lmaton, 20 Mar 2017 | Read review
“the rooms facing downtown Helen are the rooms they consider with a view. Ask for top floor (third floor) to avoid having someone above you.”
 of 5 bubbles bethrad, 17 Feb 2017 | Read review
“King suites - two separate rooms. King with Jacuzzi was best for us - one large room.”
 of 5 bubbles PastorsPhilandJB, 17 Feb 2017 | Read review
“Room 328 was quiet and has a nice gas fireplace in the corner.”
 of 5 bubbles jjmoorememphis, 19 Jan 2017 | Read review
“We were in 228, great room with king and fireplace”
 of 5 bubbles Lynn2n, 3 Jan 2017 | Read review
5 of 5