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This is a quaint MOTEL in a small touristy area. This is not a typical IHG brand. It is not road warrior friendly at all. Heavy stains on the chair in the room, carpet is very worn and needs replacing. The paint is peeling all...More
Thank Steven C
Response from IHGService, Guest Relations Manager at Holiday Inn Express FayettevilleResponded 2 weeks ago
Hello Steven C,
Thank you for leaving us your review and for making us a part of your visit here in Fayetteville. From your review, I assume that you are among our IHG Rewards Club members. We are grateful for your business with us.
I was in town for Walker Stalker Con and wanted to stay somewhere between Atlanta (for the con) and Senoia (for the other Walking Dead locations). This hotel was the perfect location for getting to Senoia, only about 20 minutes away. However, the late nights...More
I had to make a quick reservation and business trip- I opted for Holiday Inn Express - solely because I am an IHG member and I have never been disappointed with HIE. I cannot say that any longer. This is a MOTEL not a Holiday...More
This hotel just misses the mark and they are doing the best they can. It is my understanding they are closing or changing the name of the hotel.
To update the hotel, it would probably cost millions of dollars.
The outside is cute, but the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express FayettevilleResponded 14 April 2018
Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to the general condition of the property. We take comments such as these seriously and...More
The clerk had zero personallity and not very helpful. The hotel needs updating. It's a maze to find your room. Not up to Holiday Inn Express Standards. Next time I'll try Peachtree city location or another hotel. Just not impressed.More
1 Thank gigi2985
Response from IHGService, Guest Relations Manager at Holiday Inn Express FayettevilleResponded 2 April 2018
Thanks for choosing Holiday Inn Express! I'm sorry to hear that our staff missed the opportunity to provide you with a warm welcome. I understand how good customer service could have made a difference during your visit. Your comments will help our hotel...More
Located in the heart of Fayetteville s historic downtown square, the Holiday Inn Express Fayetteville hotel is just minutes from Pinewood Studios Atlanta,Atlanta Motor Speedway, Southern Ground …MoreAmphitheater, Georgia International Convention Center, Fayetteville Indoor Soccer Center, McCurry Park, Georgia Renaissance Festival, and Stately Oaks Plantation. We are a pet friendly hotel.Don t fight the Atlanta traffic - stay at the Holiday Inn Express and have an easy drive to Turner Field, Georgia World Congress Center, Georgia Dome, Phillips Arena, King Center, Carter Presidential Center, Zoo Atlanta, Georgia State Capitol, CNN Center, and downtown Atlanta. We are now proudly offering our complimentary Express Start Breakfast featuring two hot items daily - omelets with cheese, sausage or bacon, biscuits and gravy. Complementary high-speed wireless Internet in every room. Our well appointed guest rooms feature our new Stay Smart bedding featuring new mattresses and triple sheeting with your choice of two queen beds or one king bed. Each room has a curved shower rod and Kohler Stay Smart Shower Head. All rooms include a refrigerator, iron and board, coffeemaker, hair dryer, 2 phones with data port and voicemail, work desk with chair, cable TV with HBO, free business center, free local calls, laundry service, free parking, free USA Today newspaper M-F, express check-in and check-out, free cribs and free safe-deposit boxes. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.