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Hotel Portofino

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Traveller (256)
Room & Suite (62)
Dining (37)
Overview
  • Excellent25%
  • Very good27%
  • Average19%
  • Poor13%
  • Terrible16%
  • 7 Jul. 2017
    “Overpriced ”
  • 26 Jun. 2017
    “Not as represented”
Avenida Providencia 1-115, San Andres, San Andres Island Colombia See on map
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star accommodation
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Rooms
7 Oct.8 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (278)
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1 - 5 of 10 reviews
Reviewed 8 July 2017 via mobile

Was recently at this hotel portafino. Definitely not what the name represents. Bought the breakfast and dinner option. Food was lousy and definitely not a large choice. The room was clean and they kept it clean. But no hot water. No wifi. And not enough...More

1  Thank Zee B
Response from Sara G, Director de Relaciones con Clientes at Hotel PortofinoResponded 10 July 2017

We are very sorry that we did not meet your expectations. But we appreciate your comments that help us to become better every day. Have a nice day. Regards, #PortofinoCaribe Family

Reviewed 26 June 2017 via mobile

Hotel Portofino was represented as an all inclusive resort which is technically correct but not what I expected. Good things first. It is in a good shopping district about a block and a half from the beach and zona Rosa. It was possible to get...More

1  Thank out-to-sea1959
Response from Sara G, Director de Relaciones con Clientes at Hotel PortofinoResponded 28 June 2017

We are very sorry that we did not meet your expectations. But we appreciate your comments that help us to become better every day. Have a nice day. Regards, #PortofinoCaribe Family

Reviewed 15 June 2017

2 Hours late to give me my room The ladies at the reception were rude, sarcastic and careless An aircon fixed to avoid regulating the temperature Greedy with food - The portions are ridiculous - you Can't choose and they give you as they like...More

2  Thank Andres C
Reviewed 16 December 2016

This hotel is confortable and you can swim in the pool in whatever time, the rooms have air conditioner, TV, WiFi, the restaurant is into the hotel, the food is delicious and the most important it is near to the beach

Thank mafe1002
Reviewed 31 December 2014 via mobile

Friendly and efficient, clean, comfortable, basic. Free Wifi at the front lounge. In a noisy part of town, so take some earplugs. Located very centrally. A 10 min walk to the airport, right by the beach, decent breakfast buffet with super friendly & helpful waiters....More

1  Thank scn_11
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free Internet
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Beachfront
Room Service
Free Parking
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
13
Price range
USD 131 - USD 260 (Based on Average Rates for a Standard Room)
Location
Colombia > San Andres and Providencia Department > San Andres Island > San Andres
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
13
Price range
USD 131 - USD 260 (Based on Average Rates for a Standard Room)
Location
Colombia > San Andres and Providencia Department > San Andres Island > San Andres
Photos
Traveller (256)
Room & Suite (62)
Dining (37)
Pool & Beach (19)
Family and Play Areas (11)
Nearby
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Nearby RestaurantsSee all 101 restaurants in San Andres Island
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Beer Station
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Nearby AttractionsSee all 67 attractions in San Andres Island
Cayo Bolivar
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Rocky Cay
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Morgan's Head
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Felipe Diving Center
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Questions & Answers
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Room Tips
"Find a room far from the bar"
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"Just make your best of research on services which you want!"
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"Ask for newer remodeled room, others with wood beds have termites"
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