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Courtyard Atlanta Airport West

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193 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Auburn, California
Reviewed 29 October 2016

We stayed before and after our cross country flights. Going through Atlanta airport was a nightmare as we weren't familiar with the trains, elevators, places to be picked up, etc. We stayed September 30 and upon arrival from our flight-called the hotel for pick-up, but we apparently in the wrong place. Ms. Jackson (at the front desk) connected us to...

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Thank Sharon S
Reviewed 10 October 2016 via mobile

This was my second stay here and both were equally great stays. I love the Courtyard brand by Marriott hotels.I drove down as to getaway for the wknd to Atlanta. My check- in and check-out were easy and pleasant. My room was clean and a nice size to move around.Lots of restaurants and shopping near and nightlife also in the...

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Thank fjames1
Fort Lauderdale, Florida
Reviewed 6 October 2016

This hotel is operated by some of the warmest and friendliest people. Their kindness and efficiency id genuine and appreciated. I travel 85% of the time and I appreciate good customer service, clean rooms and a place I feel welcome. This is the place. It won't disappoint.

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Thank Lisa H
Reviewed 19 September 2016

I was in town for business. Everything was great, the room was fantastic, and I was very happy. Then, chaos. The young lady working the front gave another guest a key to my room. There was this gentleman outside my door trying to get into the room. I advised the room was occupied and he went back downstairs. I called...

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Thank Kyr A
Reviewed 16 September 2016 via mobile

I stayed at the Courtyard and had a terrible experience with the two female servers Alicia and Jackie. They were disrespectful, rude, & unprofessional. They cussed at us and taunted us and I hope a manager contacts me to discuss this further. I'm a Marriott Rewards member and I wouldn't recommend this hotel because of the lack of service. They...

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1Thank Lexi R
Atlanta, Georgia
Reviewed 8 September 2016

Bre and Jackie in the BISTRO has the best customer service I have had in months. They know how to interact with guess with the utmost professionalism a job dealing with a diverse group can bring. Their attention to detail and work ethics draws hotel guest into their realm of how to make working for others fun and unique. Bre...

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Thank 937gmannnn
Pennsylvania
Reviewed 30 August 2016

We arrived here late after our flight was delayed. They didn't have many rooms left and I was on the first floor. It was very noisy being right next to the street on the ground level. The bed was comfortable and the room was clean. The shower however, a different story. I could get no hot water the first night...

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Thank nschw18
Reviewed 21 August 2016

Me-Me the nightadvisor for my check in was absolutely wonderful!! She was very kind, calming, and made me feel at ease after a long day of airport travel mayhem. My mom who booked the room for me that night raved on and on about how amazing Me-Me was by just speaking to her over the phone. Definitely a star employee....

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Thank Shonn M
Stafford, VA
Reviewed 18 August 2016

The staff from the beginning from front desk to hospitality were very friendly and helpful. The room was clean and the extra towels and pillows were available upon arrival. The Internet was down briefly but restored quickly. The pool was not operational during our stay. A major disappointment. After being out all day, the first day of our stay, we...

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Thank vixnva
Reviewed 10 August 2016 via mobile

Very nice place to have a good night sleep. As a trainer I like a place that have a gym so that I can get a good workout. Me-Me at the front desk always make sure a nice place was provided. She's very friendly and awesome. Definitely provided a comfort place for us!

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Thank 20bootcamp

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Courtyard by Marriott Atlanta Airport West is taking extraordinary steps to stay ahead of the changing needs of hotel travelers. The hotel will be undergoing a renovation making major improvements to enable our guest to enjoy an experience that promises greater comfort and enhanced productivity. We are taking great strides during the renovation to ensure our guests' comfort and continued satisfaction. While staying with us, take advantage of our close proximity to prominent area businesses, world-class attractions and the Hartsfield-Jackson International Airport (ATL)! Our comfortable rooms provide plush bedding and contemporary furnishings. Food service will be available during the renovation. Complimentary high-speed wireless Internet ensures you are never out of touch. Complimentary airport shuttle service will be offered throughout all phases of the renovation. Once the multi-million dollar renovation of all public areas is completed, the will reflect the Courtyard Refreshing Business design featuring the new Bistro Lobby. The redefined lobby to include media pods, complimentary Wi-Fi and a variety of seating zones that are ideal for everything from pop-up meetings to social gatherings. Enjoy casual seating will be featured throughout the lobby area and provide free WiFi connection. Guests will be able to enjoy high quality, healthy menu options for breakfast or dinner in The Bistro - Eat. Drink. Connect(R). Evening options will include snacks, cocktails, wine and beer so guests can unwind. ... more   less 

Additional Information about Courtyard Atlanta Airport West

Address: 3400 Creek Pointe Ave, East Point, GA 30344-8147
Region: United States > Georgia > East Point
Price Range: $128 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Atlanta Airport West 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Courtyard By Marriott Atlanta Airport West Hotel East Point
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Atlanta Airport West staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor-away from elevator and ice machine”
 of 5 bubbles sharonsF7357MF, 28 Oct 2016 | Read review
“Rooms are clean and comfortable”
 of 5 bubbles 937gmannnn, 7 Sep 2016 | Read review
“Not the first floor”
 of 5 bubbles nschw18, 30 Aug 2016 | Read review
“The cleaning staff was very kind.”
 of 5 bubbles 144reals, 16 Jun 2016 | Read review
“Try to get to the highest level, my 2nd floor room's noise level was way too much..”
 of 5 bubbles jackiewQ9558IR, 28 May 2016 | Read review
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