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Extended Stay America - Atlanta - Duluth

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Traveller (29)
Room & Suite (6)
Dining (1)
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Overview
  • Excellent33%
  • Very good17%
  • Average18%
  • Poor12%
  • Terrible20%
Travellers talk about
Free Wifi
Non-Smoking Rooms
Suites
Kitchenette
Wheelchair Access
Self-Serve Laundry
Free Parking
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (74)
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All reviewsvery nice place to staycommon areasgwinnett placeenjoyed my staypublixkitchenettelaundryrenovation
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1 - 5 of 72 reviews
Reviewed 4 weeks ago

The location has excellent accessibility to/from intense retail, hotel and office development established in the 1980's around the Gwinnett Place regional mall anchored by Macy's and Sears. Literally over a hundred restaurants within a short distance, and for extended-stay purposes, a huge grocer (100,00 square...More

Thank GAnative49
Response from 00esa, Manager at Extended Stay America - Atlanta - DuluthResponded 3 weeks ago

Thank you for staying with us and for sharing your experience with other travelers. We are so happy you had a great night's rest and that our service and facilities were to your satisfaction. It was a pleasure to have you as our guest and...More

Reviewed 26 February 2018

After a courteous exchange with the front desk clerk, "Bree," I went to my room. However, there was an occupant already in the room. I returned to the front desk (waited in line) and addressed the issue to Bree. She said, "Sorry, it isn't my...More

Thank Larry S
Response from 00esa, Manager at Extended Stay America - Atlanta - DuluthResponded 27 February 2018

Larry, please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. We have shared your concerns with our staff, and we are taking appropriate...More

Reviewed 8 September 2017 via mobile

I arrived at this hotel on a Thursday evening at 11:30 pm for a lengthy business stay. No luggage cart was available and I was told that, due to the small size of the hotel (three full floors), it only had one luggage cart. The...More

Thank Jturansky
Response from 00esa, General Manager at Extended Stay America - Atlanta - DuluthResponded 9 September 2017

We were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we...More

Reviewed 10 August 2017

Long stay. Room 329 had a stench coming from the bathroom. Requested for extension and was told the price was the same. However, ducing check iut, the price for the extension nights were higher. Cleanliness average.More

Review collected in partnership with Extended Stay
Thank Chris Y
Response from 00esa, General Manager at Extended Stay America - Atlanta - DuluthResponded 11 August 2017

Chris, thank you for staying with us. We're sorry to know an odor from the bathroom compromised your experience at our hotel. I will certainly share your feedback with our housekeeping team to ensure deep cleaning is done in the room you mentioned. Also, we...More

Reviewed 6 August 2017

Overall the stay was ok. I came to relocate from New Jersey for two months. Most of the staff is friendly and appreciate their hospitality. However one major issue caused my opinion to be different. I had an issue with one of my drawers. I...More

Review collected in partnership with Extended Stay
Thank unknown494
Response from 00esa, General Manager at Extended Stay America - Atlanta - DuluthResponded 7 August 2017

Thank you for taking the time to review our hotel. The incident you mention in your review concern us very much. We pride ourselves on welcoming each of our guests, and we are sorry this was not your experience. Rest assured we will follow up...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 75 - USD 122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 75 - USD 122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (29)
Room & Suite (6)
Dining (1)
Questions & Answers
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Room Tips
"Atlanta's customer service representatives are generally men-hating females. Be overtly flirtatious or..."
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"3rd floor was great, already upgraded."
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"2nd floor is non-smoking"
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"Try the other Extended Stay next to it."
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