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Normally a huge advocate for this chain for our business travel but this one was disappointing to say the least. They placed us in a handicapped accessible room which was very oddly laid out. The rooms are clearly marked non smoking- but there are numerous...More
Response from Manager_11525, Manager at Extended Stay America - Atlanta - Gwinnett PlaceResponded 8 August 2016
I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed to read that despite being checked in to a non-smoking room, there were burn marks on the carpet and table, old looking kitchen wood floor,...More
I have been to many hotels in my time, but I believe this is far from the worst. This Extended Stay, for some is home, for some a place to stay overnight or the weekend. There isn't always a staff person at the front desk,...More
Response from Manager_11525, Manager at Extended Stay America - Atlanta - Gwinnett PlaceResponded 22 July 2016
Thank you for taking the time to write a review of our hotel. I am glad to hear that you enjoyed your stay with us overall. Thank you for choosing Extended Stay America. We hope to see you again soon.
Upon arrival when noone was able to greet me to check in. after waiting 20 minutes to check in, I arrived to a room that was dirty. The water was not hot and the bathroom had mold.
The bed was hard, the pool was nasty...More
This is the worst hotel ever. I decided to locate a hotel late going into the holiday weekend and could not find any availability in the area and was force to stay at this hotel. The staff I encounter were very unfriendly, not helpful or...More
Response from Manager_11525, Manager at Extended Stay America - Atlanta - Gwinnett PlaceResponded 17 June 2016
I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the unfriendly nature of our staff, offensive odor and uncleanliness is truly regrettable. We are very sorry for your experience. Your comments were reviewed...More
Staying healthy is important to me. When we got in the room I just passed out to sleep. When I woke up I realize that there was mold in the room that creates a health hazard. Being around mold to me is like being around...More
USD 75 - USD 129 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Extended Stay Deluxe Atlanta-Gwinnett Place Hotel Duluth ,